{"schemaVersion":"jobsearcher.job.v1","id":"58ee67bf5d9d8a20417ea223","url":"https://jobsearcher.com/jobs/58ee67bf5d9d8a20417ea223","canonicalUrl":"https://jobsearcher.com/jobs/58ee67bf5d9d8a20417ea223","title":"Host/Hostess","description":"Job Summary\nHook & Reel is seeking friendly, outgoing, and customer-focused Hosts/Hostesses to be the first point of contact for our guests. The Host is responsible for creating a welcoming atmosphere, managing guest seating, maintaining waitlists, and ensuring a positive dining experience from arrival to departure. This role requires excellent communication skills, organization, and the ability to thrive in a fast-paced restaurant environment.\nKey Responsibilities\nGreet guests promptly with a friendly and professional attitude.\nManage reservations, waitlists, and guest seating arrangements.\nEscort guests to their tables and provide menus.\nAnswer incoming phone calls and assist with guest inquiries.\nMaintain an organized seating chart to optimize restaurant flow.\nCommunicate effectively with managers, servers, and kitchen staff regarding table availability and guest needs.\nAssist with maintaining cleanliness and organization of the lobby, entrance, and waiting areas.\nThank guests as they leave and invite them to return.\nSupport restaurant operations as needed during busy periods.\nJob Requirements\nExcellent customer service and interpersonal skills.\nStrong communication and organizational abilities.\nAbility to remain professional and courteous in a fast-paced environment.\nAbility to multitask and manage multiple priorities simultaneously.\nAbility to work evenings, weekends, and holidays.\nBasic computer and phone skills.\nPrevious restaurant or customer service experience preferred but not required.\nMust be dependable, punctual, and team-oriented.\nWhat We Offer\nCompetitive hourly pay.\nFlexible scheduling.\nGrowth and advancement opportunities.\nPositive and team-oriented work environment.\nEmployee dining discounts where applicable.\nJoin Hook & Reel and help create memorable first impressions that keep guests coming back.\n\nHook & Reel is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.\n\nREQUIREMENTS\nAbility to stand and walk for extended periods.\nAbility to communicate clearly with guests and team members.\nAbility to maintain a positive attitude under pressure.\nAbility to learn and follow company policies and procedures.\nAbility to manage guest concerns professionally and efficiently.\nAbility to work collaboratively with all restaurant departments.\nAbility to stand for long periods during shifts.\nAbility to move throughout the restaurant frequently.\nAbility to lift and carry up to 20 pounds occasionally.\nAbility to work in a busy and fast-paced restaurant environment.\n\nAbout Hook & Reel\nHook & Reel is a fast-growing seafood restaurant brand known for its signature Cajun-inspired seafood boils, exceptional hospitality, and fun dining atmosphere. Founded with a passion for bringing people together over great food, Hook & Reel offers a unique hands-on dining experience featuring fresh seafood, bold flavors, and a welcoming environment for families, friends, and seafood lovers alike.\nWith locations across the United States, Hook & Reel is committed to delivering high-quality food, outstanding guest service, and memorable dining experiences. Our success is built on teamwork, integrity, operational excellence, and a dedication to creating opportunities for our employees to grow and succeed.\nAt Hook & Reel, we believe our people are the key to our success. We foster a positive, team-oriented culture where hard work is recognized, growth is encouraged, and every team member plays an important role in creating exceptional experiences for our guests.\nWhy Join Hook & Reel?\nCompetitive pay and flexible scheduling\nCareer growth and advancement opportunities\nFun, energetic, and team-focused work environment\nCommitment to employee development and success\nOpportunity to be part of a rapidly growing restaurant brand\nJoin Hook & Reel and become part of a team dedicated to delivering great food, great service, and unforgettable experiences every day.","company":"Hook","rawCompany":"hook","city":"Valley Stream","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-07-20T12:39:53.377Z","occupations":[{"code":"35-9031.00","title":"Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop","slug":"hosts-and-hostesses-restaurant-lounge-and-coffee-shop"},{"code":"35-3031.00","title":"Waiters and Waitresses","slug":"waiters-and-waitresses"},{"code":"35-9011.00","title":"Dining Room and Cafeteria Attendants and Bartender Helpers","slug":"dining-room-and-cafeteria-attendants-and-bartender-helpers"}],"industries":[{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Host/Hostess","description":"Job Summary\nHook & Reel is seeking friendly, outgoing, and customer-focused Hosts/Hostesses to be the first point of contact for our guests. The Host is responsible for creating a welcoming atmosphere, managing guest seating, maintaining waitlists, and ensuring a positive dining experience from arrival to departure. This role requires excellent communication skills, organization, and the ability to thrive in a fast-paced restaurant environment.\nKey Responsibilities\nGreet guests promptly with a friendly and professional attitude.\nManage reservations, waitlists, and guest seating arrangements.\nEscort guests to their tables and provide menus.\nAnswer incoming phone calls and assist with guest inquiries.\nMaintain an organized seating chart to optimize restaurant flow.\nCommunicate effectively with managers, servers, and kitchen staff regarding table availability and guest needs.\nAssist with maintaining cleanliness and organization of the lobby, entrance, and waiting areas.\nThank guests as they leave and invite them to return.\nSupport restaurant operations as needed during busy periods.\nJob Requirements\nExcellent customer service and interpersonal skills.\nStrong communication and organizational abilities.\nAbility to remain professional and courteous in a fast-paced environment.\nAbility to multitask and manage multiple priorities simultaneously.\nAbility to work evenings, weekends, and holidays.\nBasic computer and phone skills.\nPrevious restaurant or customer service experience preferred but not required.\nMust be dependable, punctual, and team-oriented.\nWhat We Offer\nCompetitive hourly pay.\nFlexible scheduling.\nGrowth and advancement opportunities.\nPositive and team-oriented work environment.\nEmployee dining discounts where applicable.\nJoin Hook & Reel and help create memorable first impressions that keep guests coming back.\n\nHook & Reel is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.\n\nREQUIREMENTS\nAbility to stand and walk for extended periods.\nAbility to communicate clearly with guests and team members.\nAbility to maintain a positive attitude under pressure.\nAbility to learn and follow company policies and procedures.\nAbility to manage guest concerns professionally and efficiently.\nAbility to work collaboratively with all restaurant departments.\nAbility to stand for long periods during shifts.\nAbility to move throughout the restaurant frequently.\nAbility to lift and carry up to 20 pounds occasionally.\nAbility to work in a busy and fast-paced restaurant environment.\n\nAbout Hook & Reel\nHook & Reel is a fast-growing seafood restaurant brand known for its signature Cajun-inspired seafood boils, exceptional hospitality, and fun dining atmosphere. Founded with a passion for bringing people together over great food, Hook & Reel offers a unique hands-on dining experience featuring fresh seafood, bold flavors, and a welcoming environment for families, friends, and seafood lovers alike.\nWith locations across the United States, Hook & Reel is committed to delivering high-quality food, outstanding guest service, and memorable dining experiences. Our success is built on teamwork, integrity, operational excellence, and a dedication to creating opportunities for our employees to grow and succeed.\nAt Hook & Reel, we believe our people are the key to our success. We foster a positive, team-oriented culture where hard work is recognized, growth is encouraged, and every team member plays an important role in creating exceptional experiences for our guests.\nWhy Join Hook & Reel?\nCompetitive pay and flexible scheduling\nCareer growth and advancement opportunities\nFun, energetic, and team-focused work environment\nCommitment to employee development and success\nOpportunity to be part of a rapidly growing restaurant brand\nJoin Hook & Reel and become part of a team dedicated to delivering great food, great service, and unforgettable experiences every day.","datePosted":"2026-07-20T12:39:53.377Z","dateModified":"2026-07-20T12:39:53.377Z","hiringOrganization":{"@type":"Organization","name":"Hook","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Valley Stream","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"58ee67bf5d9d8a20417ea223"},"url":"https://jobsearcher.com/jobs/58ee67bf5d9d8a20417ea223"}}