{"schemaVersion":"jobsearcher.job.v1","id":"58c3cd8ec7d29b0886fbf7ae","url":"https://jobsearcher.com/jobs/58c3cd8ec7d29b0886fbf7ae","canonicalUrl":"https://jobsearcher.com/jobs/58c3cd8ec7d29b0886fbf7ae","title":"Solutions Engineer","description":"About Us\n\nEncord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production. Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more.\n\nWe're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.\n\nThe role\nAs a Solutions Engineer at Encord, you will work closely with customers to understand their requirements, gather feedback, and provide technical inputs to the engineering team. You will be a focal point between the commercial and technical teams, supporting the full customer lifecycle with your technical expertise — from onboarding through to dealmaking.\n\nWhat You’ll Do\n\nSupport technical customer onboarding, including running technical sessions and importing/exporting data and labels into and out of our platform\n\nBuild scripts and tools to quickly respond to pressing customer feature requests, and support the product and engineering team in converting these into production‑grade platform features\n\nServe as the face of our engineering team with customers and prospects\n\nWork alongside commercial teams throughout the entire customer lifecycle and support dealmaking with your technical knowledge\n\nCollaborate with the Sales & ML team to prepare and set up product demos\n\nWho We’re Looking For\n\nA hacker mindset to solve customer problems quickly and efficiently\n\nHigh attention to detail with a customer‑first approach\n\nDeal‑driven attitude with the ability to work well under pressure\n\nComfortable being a bridge between technical and commercial teams in a fast‑paced environment\n\nExperience Requirements\n\n1+ years of experience in a Solutions Engineering or similar technical customer‑facing role\n\nStrong understanding of Python SDKs, APIs, SQL, and cloud integrations\n\nAbility to estimate the scope of bug fixes and debug code based on stack traces and customer‑reported issues\n\nPrevious experience in a fast‑paced B2B start‑up is a plus\n\nWhy Encord\n\nCompetitive salary, commission, and meaningful equity in a high‑growth start‑up\n\nClear, accelerated growth opportunities as the company scales rapidly\n\nStrong in‑person culture: 3–5 days/week in our newly launched North Beach loft office\n\nFlexible PTO to fully recharge\n\n18 paid vacation days in the U.S. plus federal holidays\n\nAnnual learning & development budget\n\nComprehensive health, dental, and vision coverage\n\nFrequent travel opportunities across the U.S., London, and Europe\n\nBi-annual company offsites, twice‑weekly team lunches, and monthly socials\n\n#J-18808-Ljbffr","company":"SupportFinity","rawCompany":"supportfinity","city":"Walnut Creek","state":"CA","isRemote":false,"isActive":true,"createdAt":"2026-07-11T03:24:58.816Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Solutions Engineer","description":"About Us\n\nEncord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production. Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more.\n\nWe're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.\n\nThe role\nAs a Solutions Engineer at Encord, you will work closely with customers to understand their requirements, gather feedback, and provide technical inputs to the engineering team. You will be a focal point between the commercial and technical teams, supporting the full customer lifecycle with your technical expertise — from onboarding through to dealmaking.\n\nWhat You’ll Do\n\nSupport technical customer onboarding, including running technical sessions and importing/exporting data and labels into and out of our platform\n\nBuild scripts and tools to quickly respond to pressing customer feature requests, and support the product and engineering team in converting these into production‑grade platform features\n\nServe as the face of our engineering team with customers and prospects\n\nWork alongside commercial teams throughout the entire customer lifecycle and support dealmaking with your technical knowledge\n\nCollaborate with the Sales & ML team to prepare and set up product demos\n\nWho We’re Looking For\n\nA hacker mindset to solve customer problems quickly and efficiently\n\nHigh attention to detail with a customer‑first approach\n\nDeal‑driven attitude with the ability to work well under pressure\n\nComfortable being a bridge between technical and commercial teams in a fast‑paced environment\n\nExperience Requirements\n\n1+ years of experience in a Solutions Engineering or similar technical customer‑facing role\n\nStrong understanding of Python SDKs, APIs, SQL, and cloud integrations\n\nAbility to estimate the scope of bug fixes and debug code based on stack traces and customer‑reported issues\n\nPrevious experience in a fast‑paced B2B start‑up is a plus\n\nWhy Encord\n\nCompetitive salary, commission, and meaningful equity in a high‑growth start‑up\n\nClear, accelerated growth opportunities as the company scales rapidly\n\nStrong in‑person culture: 3–5 days/week in our newly launched North Beach loft office\n\nFlexible PTO to fully recharge\n\n18 paid vacation days in the U.S. plus federal holidays\n\nAnnual learning & development budget\n\nComprehensive health, dental, and vision coverage\n\nFrequent travel opportunities across the U.S., London, and Europe\n\nBi-annual company offsites, twice‑weekly team lunches, and monthly socials\n\n#J-18808-Ljbffr","datePosted":"2026-07-11T03:24:58.816Z","dateModified":"2026-07-11T03:24:58.816Z","hiringOrganization":{"@type":"Organization","name":"SupportFinity","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Walnut Creek","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"58c3cd8ec7d29b0886fbf7ae"},"url":"https://jobsearcher.com/jobs/58c3cd8ec7d29b0886fbf7ae"}}