{"schemaVersion":"jobsearcher.job.v1","id":"5872075e5f9fb81078f4675d","url":"https://jobsearcher.com/jobs/5872075e5f9fb81078f4675d","canonicalUrl":"https://jobsearcher.com/jobs/5872075e5f9fb81078f4675d","title":"IT Support Technician","description":"IT Support Technician\nLocation: Winner, SD\nJob Type: Full-Time\nPay: $20.00/hour\nPosition Summary\nThe IT Support Technician I provides basic technical troubleshooting and support for company computer systems, hardware, software, and applications. This role assists users with technical issues in person, over the phone, and remotely while providing excellent customer service and escalating more complex issues when needed. The ideal candidate has a strong customer service mindset, basic troubleshooting experience, and the ability to support end users in a fast-paced environment.\nKey Responsibilities\nProvide technical support for computer hardware, software, printers, and workstation issues.\nTroubleshoot service requests and incidents involving Microsoft applications, email, operating systems, and business applications.\nAssist with computer installations, equipment moves, software installs, and device setup.\nSupport user account changes, hardware replacements, and asset management.\nMaintain accurate inventory records and assist with technology documentation.\nDiagnose and resolve basic technical issues using established procedures.\nEscalate complex issues to senior-level technicians when necessary.\nBuild positive relationships with employees and provide excellent customer service.\nAssist with IT projects, implementations, and office relocations as assigned.\nRequired Qualifications\nHigh school diploma or GED required.\n1-3 years of experience providing client device or desktop support.\nBasic understanding of computer hardware, software, and troubleshooting processes.\nAbility to communicate effectively with both technical and non-technical users.\nStrong customer service, organizational, and problem-solving skills.\nPreferred Qualifications\nTechnical certification (CompTIA A+, Microsoft, or related).\nExperience in IT customer service.\nExperience with ServiceNow or similar ticketing systems.\nExperience supporting Epic or other EMR systems.\nExperience with break/fix support or computer technician responsibilities.\nTechnical Skills\nMicrosoft Office Suite troubleshooting.\nBasic Windows operating system support.\nHardware and workstation troubleshooting.\nSoftware installation and configuration.\nAbility to document issues and resolutions.\nBenefits\n401(k)\nDental insurance\nHealth insurance\nVision insurance\nLife insurance\nFlexible spending account\nHealth savings account\nPaid time off\nRetirement plan\nHoliday pay\nSchedule\nMonday through Friday\n8-hour shift\nOn-site position in Winner, SD\nIdeal Candidate: Someone with 1-3 years of help desk, desktop support, or field technician experience who enjoys helping users and growing their IT career.\nWork Location: In person","company":"Basicits","rawCompany":"basicits","city":"Winner","state":"SD","isRemote":false,"isActive":false,"createdAt":"2026-08-03T22:52:22.867Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Support Technician","description":"IT Support Technician\nLocation: Winner, SD\nJob Type: Full-Time\nPay: $20.00/hour\nPosition Summary\nThe IT Support Technician I provides basic technical troubleshooting and support for company computer systems, hardware, software, and applications. This role assists users with technical issues in person, over the phone, and remotely while providing excellent customer service and escalating more complex issues when needed. The ideal candidate has a strong customer service mindset, basic troubleshooting experience, and the ability to support end users in a fast-paced environment.\nKey Responsibilities\nProvide technical support for computer hardware, software, printers, and workstation issues.\nTroubleshoot service requests and incidents involving Microsoft applications, email, operating systems, and business applications.\nAssist with computer installations, equipment moves, software installs, and device setup.\nSupport user account changes, hardware replacements, and asset management.\nMaintain accurate inventory records and assist with technology documentation.\nDiagnose and resolve basic technical issues using established procedures.\nEscalate complex issues to senior-level technicians when necessary.\nBuild positive relationships with employees and provide excellent customer service.\nAssist with IT projects, implementations, and office relocations as assigned.\nRequired Qualifications\nHigh school diploma or GED required.\n1-3 years of experience providing client device or desktop support.\nBasic understanding of computer hardware, software, and troubleshooting processes.\nAbility to communicate effectively with both technical and non-technical users.\nStrong customer service, organizational, and problem-solving skills.\nPreferred Qualifications\nTechnical certification (CompTIA A+, Microsoft, or related).\nExperience in IT customer service.\nExperience with ServiceNow or similar ticketing systems.\nExperience supporting Epic or other EMR systems.\nExperience with break/fix support or computer technician responsibilities.\nTechnical Skills\nMicrosoft Office Suite troubleshooting.\nBasic Windows operating system support.\nHardware and workstation troubleshooting.\nSoftware installation and configuration.\nAbility to document issues and resolutions.\nBenefits\n401(k)\nDental insurance\nHealth insurance\nVision insurance\nLife insurance\nFlexible spending account\nHealth savings account\nPaid time off\nRetirement plan\nHoliday pay\nSchedule\nMonday through Friday\n8-hour shift\nOn-site position in Winner, SD\nIdeal Candidate: Someone with 1-3 years of help desk, desktop support, or field technician experience who enjoys helping users and growing their IT career.\nWork Location: In person","datePosted":"2026-08-03T22:52:22.867Z","dateModified":"2026-08-03T22:52:22.867Z","hiringOrganization":{"@type":"Organization","name":"Basicits","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Winner","addressRegion":"SD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5872075e5f9fb81078f4675d"},"url":"https://jobsearcher.com/jobs/5872075e5f9fb81078f4675d"}}