{"schemaVersion":"jobsearcher.job.v1","id":"586b00ddea4a16f6fb292887","url":"https://jobsearcher.com/jobs/586b00ddea4a16f6fb292887","canonicalUrl":"https://jobsearcher.com/jobs/586b00ddea4a16f6fb292887","title":"Inside Sales Support Associate (Remote)","description":"This is a permanent remote position. Must be willing to work Central Standard Time (CST) but open to candidates located in Mountain Time (MT) or Eastern Time (EST). Please note this position would require travel to the Headquarters location (Lansdale, PA) for onboarding and training during the first week. Please do not apply unless you are able to travel to Headquarters during the first week of employment.\nMust have lighting/electrical industry experience to be considered.*\nAbout Keystone Technologies:\nFounded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of \"Light Made Easy.\"\nWho We Are:\nWe’re not your typical lighting company — and we like it that way. At Keystone, we move fast, think big, and challenge the status quo to deliver on our promise of Light Made Easy®. Our team thrives on new ideas, supports one another, aims high, works hard, and laughs often. And we always put people first — whether that’s our customers, partners, or each other. If you’re passionate about growing, collaborating, and making a difference, you’ll feel right at home here.\nOur Core Values\nWow Customers: Every interaction is an opportunity to show how much we care and appreciate all our customers, internal and external, so we create unique experiences that go above and beyond their expectations.\nGrow Passionately: We embrace growth through creativity, curiosity, and an eagerness to learn. Our work isn’t just about achieving more; it’s about evolving personally and professionally, transforming at every opportunity.\nDo Right: It’s not just good ethics to do the right thing; it’s good business. We uphold the highest integrity, and we do the right thing even when it’s hard. Why? Because trust is our most important currency.\nValue People: We come from a range of backgrounds, affiliations, and experiences. We honor everybody’s story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive.\nChallenge Convention: We refuse to blindly accept the status quo. With agility, courage, and tenacity, we continuously improve — asking tough questions, looking beyond surfaces, and not stopping to rest on our accomplishments.\nWhat we offer:\nOur benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.\nThe Opportunity:\nThe Inside Sales Support Associate position works closely with the Distributor Sales Team to drive sales and maintain crucial relationships with the internal team, external sales representatives, and customers. This position is responsible for safeguarding the customer experience and promoting Keystone’s Light Made Easy promise.\nYour Impact:\nSales analysis: analyze customer sales data to identify sales trends and opportunities with management\nOutbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls\nPrice Quoting Management: managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing\nServe as liaison between our Sales Agencies, Distributors & Territory Managers\nAnswer questions via email or phone regarding existing orders in a timely manner\nFollow up on sample requests and new quotes in a timely manner consistent with Keystone policies\nCheck availability on orders and stock and communicate to customers and internal stakeholders in a timely manner\nCross-reference other manufacturers’ part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions\nWhat you bring:\nBachelor's in Business Administration or related field preferred\nLighting industry experience and product knowledge required\n1-2 years of sales experience in similar inside sales role\nOutstanding customer service skills with attention to rapid responses, clarity in communications and a strong drive to exceed customer expectations\nProficiency in Microsoft Office, specifically Outlook, Teams and Excel\nExperience with CRM software and Prophet 21 preferred\nStrong analytical and problem-solving skills\nDemonstrated exceptional organizational skills and attention to detail\nAbility to perform time-sensitive work environment\nComfortable with phone interaction with very good verbal communication skills\nWork well independently or on a team\nDemonstrate an unwavering belief in and commitment to the company’s Core Values, consistently aligning actions, decisions, and collaboration with them\nPlease note that we do not accept unsolicited resumes from recruiters or employment agencies.","company":"Keystone Technologies","rawCompany":"keystone technologies","city":"Remote","state":"OR","isRemote":true,"isActive":false,"createdAt":"2026-07-18T17:51:31.617Z","occupations":[{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"423330","title":"Roofing, Siding, and Insulation Material Merchant Wholesalers","slug":"roofing-siding-and-insulation-material-merchant-wholesalers"},{"code":"335132","title":"Commercial, Industrial, and Institutional Electric Lighting Fixture Manufacturing","slug":"commercial-industrial-and-institutional-electric-lighting-fixture-manufacturing"},{"code":"335131","title":"Residential Electric Lighting Fixture Manufacturing","slug":"residential-electric-lighting-fixture-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Inside Sales Support Associate (Remote)","description":"This is a permanent remote position. Must be willing to work Central Standard Time (CST) but open to candidates located in Mountain Time (MT) or Eastern Time (EST). Please note this position would require travel to the Headquarters location (Lansdale, PA) for onboarding and training during the first week. Please do not apply unless you are able to travel to Headquarters during the first week of employment.\nMust have lighting/electrical industry experience to be considered.*\nAbout Keystone Technologies:\nFounded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of \"Light Made Easy.\"\nWho We Are:\nWe’re not your typical lighting company — and we like it that way. At Keystone, we move fast, think big, and challenge the status quo to deliver on our promise of Light Made Easy®. Our team thrives on new ideas, supports one another, aims high, works hard, and laughs often. And we always put people first — whether that’s our customers, partners, or each other. If you’re passionate about growing, collaborating, and making a difference, you’ll feel right at home here.\nOur Core Values\nWow Customers: Every interaction is an opportunity to show how much we care and appreciate all our customers, internal and external, so we create unique experiences that go above and beyond their expectations.\nGrow Passionately: We embrace growth through creativity, curiosity, and an eagerness to learn. Our work isn’t just about achieving more; it’s about evolving personally and professionally, transforming at every opportunity.\nDo Right: It’s not just good ethics to do the right thing; it’s good business. We uphold the highest integrity, and we do the right thing even when it’s hard. Why? Because trust is our most important currency.\nValue People: We come from a range of backgrounds, affiliations, and experiences. We honor everybody’s story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive.\nChallenge Convention: We refuse to blindly accept the status quo. With agility, courage, and tenacity, we continuously improve — asking tough questions, looking beyond surfaces, and not stopping to rest on our accomplishments.\nWhat we offer:\nOur benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.\nThe Opportunity:\nThe Inside Sales Support Associate position works closely with the Distributor Sales Team to drive sales and maintain crucial relationships with the internal team, external sales representatives, and customers. This position is responsible for safeguarding the customer experience and promoting Keystone’s Light Made Easy promise.\nYour Impact:\nSales analysis: analyze customer sales data to identify sales trends and opportunities with management\nOutbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls\nPrice Quoting Management: managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing\nServe as liaison between our Sales Agencies, Distributors & Territory Managers\nAnswer questions via email or phone regarding existing orders in a timely manner\nFollow up on sample requests and new quotes in a timely manner consistent with Keystone policies\nCheck availability on orders and stock and communicate to customers and internal stakeholders in a timely manner\nCross-reference other manufacturers’ part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions\nWhat you bring:\nBachelor's in Business Administration or related field preferred\nLighting industry experience and product knowledge required\n1-2 years of sales experience in similar inside sales role\nOutstanding customer service skills with attention to rapid responses, clarity in communications and a strong drive to exceed customer expectations\nProficiency in Microsoft Office, specifically Outlook, Teams and Excel\nExperience with CRM software and Prophet 21 preferred\nStrong analytical and problem-solving skills\nDemonstrated exceptional organizational skills and attention to detail\nAbility to perform time-sensitive work environment\nComfortable with phone interaction with very good verbal communication skills\nWork well independently or on a team\nDemonstrate an unwavering belief in and commitment to the company’s Core Values, consistently aligning actions, decisions, and collaboration with them\nPlease note that we do not accept unsolicited resumes from recruiters or employment agencies.","datePosted":"2026-07-18T17:51:31.617Z","dateModified":"2026-07-18T17:51:31.617Z","hiringOrganization":{"@type":"Organization","name":"Keystone Technologies","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"586b00ddea4a16f6fb292887"},"url":"https://jobsearcher.com/jobs/586b00ddea4a16f6fb292887"}}