{"schemaVersion":"jobsearcher.job.v1","id":"57e69f7064c11be71e4e7a33","url":"https://jobsearcher.com/jobs/57e69f7064c11be71e4e7a33","canonicalUrl":"https://jobsearcher.com/jobs/57e69f7064c11be71e4e7a33","title":"Sr. Customer Program Manager","description":"To support our rapidly growing customer base in North America, we are looking for an experienced, enthusiastic, and driven Sr. Customer Program Manager to support our Automotive business.\r\nResponsibilities\r\nArticulate key program information internally and externally to stakeholders and key program sponsors.\r\nDevelop and deliver the defined program scope to ensure customer requirements are successfully achieved.\r\nRepresent company interests at customer meetings, build events, and communicate via other means of communication.\r\nPerform planning activities such as WBS, project charters, and project plans. Follow defined methods and procedures for implementing new program development through the launch of the product\r\nCoordinate program activities.\r\nPerform program-level Risk/Impact Analysis reviews and define and record recovery strategies, including response plans and role ownership.\r\nConstruct and maintain detailed Gantt charts to the performance baseline representative of the SOW detailed in the defined project plans.\r\nPerform critical path analysis and work with the internal team to generate recovery plans to safeguard program milestones.\r\nSupport Change Management activities to achieve program objectives.\r\nProvide leadership during program assessments with appropriate corporate/plant personnel.\r\nPrepare various program reports to confirm Scope/Quality/Cost of the program are on track.\r\nOwns accounts and identifies and realizes opportunities within the Automotive market.\r\nBuilds multi-level customer relationships to support account strategy and coordinate the use of internal resources, including local application engineers and business unit staff, and overseas design teams to drive design wins\r\nProvides value-added feedback on customer needs to management, business units and customer service teams\r\nQualification\r\nWhat we look for\r\nA result-oriented, driven, and enthusiastic Program Manager with extensive launch experience with Automotive customers (OEMs) in NA.\r\nDemonstrated background in driving success in the Automotive Market at a Tier 1 supplier.\r\nBachelor's degree in Electronics/Electrical Engineering/Computer Engineering or equivalent.\r\n8+ years' experience in new product development or program/project management.\r\nDemonstrated ability to manage various engineering disciplines, including Software, Hardware, Mechanical, Functional Safety, and Cybersecurity.\r\nProduct Development experience from quote to production on camera/radar/ECUs/ADAS/displays or similar electrical products\r\nExperience managing within a matrixed environment, including Quality, Purchasing, Engineering, Sales, and Finance.\r\nStrong interpersonal skills and a team player with the ability to work effectively on cross-functional teams.\r\nNice to Have\r\nMBA or Meng\r\nPMP certification or equivalent experience/certificate\r\nGlobal Product Development experience\r\nA background in launching opto-mechatronic/ sensor solutions (Lidar/ Camera/ 3D systems)","company":"Hesai Technology","rawCompany":"hesai technology","city":"Los Altos","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-09T13:46:04.284Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"}],"industries":[{"code":"336110","title":"Automobile and Light Duty Motor Vehicle Manufacturing","slug":"automobile-and-light-duty-motor-vehicle-manufacturing"},{"code":"336390","title":"Other Motor Vehicle Parts Manufacturing","slug":"other-motor-vehicle-parts-manufacturing"},{"code":"336320","title":"Motor Vehicle Electrical and Electronic Equipment Manufacturing","slug":"motor-vehicle-electrical-and-electronic-equipment-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sr. Customer Program Manager","description":"To support our rapidly growing customer base in North America, we are looking for an experienced, enthusiastic, and driven Sr. Customer Program Manager to support our Automotive business.\r\nResponsibilities\r\nArticulate key program information internally and externally to stakeholders and key program sponsors.\r\nDevelop and deliver the defined program scope to ensure customer requirements are successfully achieved.\r\nRepresent company interests at customer meetings, build events, and communicate via other means of communication.\r\nPerform planning activities such as WBS, project charters, and project plans. Follow defined methods and procedures for implementing new program development through the launch of the product\r\nCoordinate program activities.\r\nPerform program-level Risk/Impact Analysis reviews and define and record recovery strategies, including response plans and role ownership.\r\nConstruct and maintain detailed Gantt charts to the performance baseline representative of the SOW detailed in the defined project plans.\r\nPerform critical path analysis and work with the internal team to generate recovery plans to safeguard program milestones.\r\nSupport Change Management activities to achieve program objectives.\r\nProvide leadership during program assessments with appropriate corporate/plant personnel.\r\nPrepare various program reports to confirm Scope/Quality/Cost of the program are on track.\r\nOwns accounts and identifies and realizes opportunities within the Automotive market.\r\nBuilds multi-level customer relationships to support account strategy and coordinate the use of internal resources, including local application engineers and business unit staff, and overseas design teams to drive design wins\r\nProvides value-added feedback on customer needs to management, business units and customer service teams\r\nQualification\r\nWhat we look for\r\nA result-oriented, driven, and enthusiastic Program Manager with extensive launch experience with Automotive customers (OEMs) in NA.\r\nDemonstrated background in driving success in the Automotive Market at a Tier 1 supplier.\r\nBachelor's degree in Electronics/Electrical Engineering/Computer Engineering or equivalent.\r\n8+ years' experience in new product development or program/project management.\r\nDemonstrated ability to manage various engineering disciplines, including Software, Hardware, Mechanical, Functional Safety, and Cybersecurity.\r\nProduct Development experience from quote to production on camera/radar/ECUs/ADAS/displays or similar electrical products\r\nExperience managing within a matrixed environment, including Quality, Purchasing, Engineering, Sales, and Finance.\r\nStrong interpersonal skills and a team player with the ability to work effectively on cross-functional teams.\r\nNice to Have\r\nMBA or Meng\r\nPMP certification or equivalent experience/certificate\r\nGlobal Product Development experience\r\nA background in launching opto-mechatronic/ sensor solutions (Lidar/ Camera/ 3D systems)","datePosted":"2026-04-09T13:46:04.284Z","dateModified":"2026-04-09T13:46:04.284Z","hiringOrganization":{"@type":"Organization","name":"Hesai Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Los Altos","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"57e69f7064c11be71e4e7a33"},"url":"https://jobsearcher.com/jobs/57e69f7064c11be71e4e7a33"}}