{"schemaVersion":"jobsearcher.job.v1","id":"57d51af4f4b406a34df97d56","url":"https://jobsearcher.com/jobs/57d51af4f4b406a34df97d56","canonicalUrl":"https://jobsearcher.com/jobs/57d51af4f4b406a34df97d56","title":"Sr. Operations Manager","description":"DESCRIPTION\nOur Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.\n\nResponsibilities:\n\nDrives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.\nResponsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.\nWill set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.\nLeverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.\nTakes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.\nWorks closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.\n\nAdditional Job Elements:\n\nLift and move totes up to 49 pounds each\nRegular bending, lifting, stretching and reaching both below the waist and above the head\nWalking in the FC and around area with great frequency; facilities are over a quarter mile in length\nContinual standing and/or walking an average of 5 miles daily\nAbility to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned\nAble to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)\nBASIC QUALIFICATIONS\nBachelor's degree or equivalent, or 2+ years of equivalent experience\nBachelor’s Degree or 2+ years Amazon experience. • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment. • Prior experience with performance metrics, process improvement and Lean techniques. • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.\nPREFERRED QUALIFICATIONS\nDegree in Engineering, Operations or related field and MBA preferred • Experience with a contingent workforce during peak seasons • Ability to handle changing priorities and use good judgment in stressful situations • Interest in long-term career development through assignments in multiple FCs across the nation\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, MD, Baltimore - 135,000.00 - 182,700.00 USD annually\nUSA, MD, Sparrows Point - 135,000.00 - 182,700.00 USD annually","company":"Amazon.com Services","rawCompany":"amazoncom services","city":"Baltimore","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:03:58.150Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-3051.00","title":"Industrial Production Managers","slug":"industrial-production-managers"},{"code":"11-3071.00","title":"Transportation, Storage, and Distribution Managers","slug":"transportation-storage-and-distribution-managers"}],"industries":[{"code":"493110","title":"General Warehousing and Storage","slug":"general-warehousing-and-storage"},{"code":"493190","title":"Other Warehousing and Storage","slug":"other-warehousing-and-storage"},{"code":"551114","title":"Corporate, Subsidiary, and Regional Managing Offices","slug":"corporate-subsidiary-and-regional-managing-offices"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sr. Operations Manager","description":"DESCRIPTION\nOur Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.\n\nResponsibilities:\n\nDrives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.\nResponsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.\nWill set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.\nLeverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.\nTakes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.\nWorks closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.\n\nAdditional Job Elements:\n\nLift and move totes up to 49 pounds each\nRegular bending, lifting, stretching and reaching both below the waist and above the head\nWalking in the FC and around area with great frequency; facilities are over a quarter mile in length\nContinual standing and/or walking an average of 5 miles daily\nAbility to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned\nAble to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)\nBASIC QUALIFICATIONS\nBachelor's degree or equivalent, or 2+ years of equivalent experience\nBachelor’s Degree or 2+ years Amazon experience. • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment. • Prior experience with performance metrics, process improvement and Lean techniques. • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.\nPREFERRED QUALIFICATIONS\nDegree in Engineering, Operations or related field and MBA preferred • Experience with a contingent workforce during peak seasons • Ability to handle changing priorities and use good judgment in stressful situations • Interest in long-term career development through assignments in multiple FCs across the nation\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, MD, Baltimore - 135,000.00 - 182,700.00 USD annually\nUSA, MD, Sparrows Point - 135,000.00 - 182,700.00 USD annually","datePosted":"2026-04-14T11:03:58.150Z","dateModified":"2026-04-14T11:03:58.150Z","hiringOrganization":{"@type":"Organization","name":"Amazon.com Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Baltimore","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"57d51af4f4b406a34df97d56"},"url":"https://jobsearcher.com/jobs/57d51af4f4b406a34df97d56"}}