{"schemaVersion":"jobsearcher.job.v1","id":"57c7c7e67d455c7b0772d668","url":"https://jobsearcher.com/jobs/57c7c7e67d455c7b0772d668","canonicalUrl":"https://jobsearcher.com/jobs/57c7c7e67d455c7b0772d668","title":"End User Computing Manager (EUC)","description":"End User Computing (EUC) ManagerThe End User Computing (EUC) Manager is responsible for the strategy, delivery, and operational excellence of all end-user devices and services, including desktops, laptops, mobile devices, peripherals, and virtual endpoint technologies. This role leads engineering, deployment, and support teams while ensuring employees across the organization receive a secure, reliable, and high-quality computing experience.\r\nThe EUC Manager oversees cloud computing, automation, maintenance, operations, product release support, and end-user experience initiatives. This position acts as a technical leader for all Windows, macOS, and iOS device support and is recognized as a subject matter expert for complex enterprise endpoint solutions.\r\nResponsibilities\r\nTechnology Management\r\nExecute the enterprise EUC strategy aligned with the digital experience roadmap and organizational goals.\r\nManage the full lifecycle of desktops, laptops, mobile devices, and virtual endpoints.\r\nLead, mentor, and develop EUC engineering, deployment, and support teams.\r\nOwn endpoint management platforms including MDM/MAM, patching, vulnerability management, and software distribution.\r\nEnsure compliance with security procedures and software licensing.\r\nOversee ticketing system performance and customer experience standards.\r\nDefine PC standards, policies, and procedures; recommend technology upgrades.\r\nEstablish and monitor SLAs, KPIs, and continuous improvement initiatives.\r\nCollaborate with Security, Infrastructure, and Service Desk teams on end-user service delivery.\r\nManage budgets, vendors, contracts, and licensing.\r\nDrive standardization, automation, and operational maturity across all endpoint services.\r\nStaff Management & Development\r\nPartner with IT leadership on performance, training, scheduling, and operational issues.\r\nEnsure adequate staffing to meet mission objectives.\r\nConduct performance appraisals and provide feedback.\r\nOversee ongoing team training and skill development.\r\nPromote teamwork and healthy organizational culture.\r\nPrepare, manage, and assess budget performance.\r\nDevelop staffing plans and forecast future needs.\r\nPrioritize work based on resource availability and customer impact.\r\nRecommend and implement process improvements.\r\nMaintain quality control for people, processes, and tools.\r\nEstablish departmental policies, procedures, mission, and goals.\r\nRecruit, hire, onboard, mentor, coach, and conduct disciplinary actions when necessary.\r\nSet productivity and quality standards; monitor progress.\r\nRecognize team achievements and lead regular team meetings and reporting.\r\nProject Management\r\nAct as a functional project manager on assigned initiatives.\r\nAssign resources, develop plans, and ensure milestone completion.\r\nSupport departmental project management methodologies.\r\nHold teams accountable to PMO standards.\r\nOther Responsibilities\r\nRespond to work-related communication promptly.\r\nLead or participate in committees.\r\nMaintain ongoing professional development.\r\nParticipate in on-call rotation as needed.\r\nPerform additional duties as required.\r\nMinimum Required Qualifications\r\nBachelor's degree or equivalent experience (advanced degree preferred).\r\nMinimum 5 years of relevant experience required.\r\n812 years of relevant experience preferred.","company":"Apex Systems Defunct","rawCompany":"apex systems defunct","city":"Columbus","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-04-09T08:06:03.942Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"End User Computing Manager (EUC)","description":"End User Computing (EUC) ManagerThe End User Computing (EUC) Manager is responsible for the strategy, delivery, and operational excellence of all end-user devices and services, including desktops, laptops, mobile devices, peripherals, and virtual endpoint technologies. This role leads engineering, deployment, and support teams while ensuring employees across the organization receive a secure, reliable, and high-quality computing experience.\r\nThe EUC Manager oversees cloud computing, automation, maintenance, operations, product release support, and end-user experience initiatives. This position acts as a technical leader for all Windows, macOS, and iOS device support and is recognized as a subject matter expert for complex enterprise endpoint solutions.\r\nResponsibilities\r\nTechnology Management\r\nExecute the enterprise EUC strategy aligned with the digital experience roadmap and organizational goals.\r\nManage the full lifecycle of desktops, laptops, mobile devices, and virtual endpoints.\r\nLead, mentor, and develop EUC engineering, deployment, and support teams.\r\nOwn endpoint management platforms including MDM/MAM, patching, vulnerability management, and software distribution.\r\nEnsure compliance with security procedures and software licensing.\r\nOversee ticketing system performance and customer experience standards.\r\nDefine PC standards, policies, and procedures; recommend technology upgrades.\r\nEstablish and monitor SLAs, KPIs, and continuous improvement initiatives.\r\nCollaborate with Security, Infrastructure, and Service Desk teams on end-user service delivery.\r\nManage budgets, vendors, contracts, and licensing.\r\nDrive standardization, automation, and operational maturity across all endpoint services.\r\nStaff Management & Development\r\nPartner with IT leadership on performance, training, scheduling, and operational issues.\r\nEnsure adequate staffing to meet mission objectives.\r\nConduct performance appraisals and provide feedback.\r\nOversee ongoing team training and skill development.\r\nPromote teamwork and healthy organizational culture.\r\nPrepare, manage, and assess budget performance.\r\nDevelop staffing plans and forecast future needs.\r\nPrioritize work based on resource availability and customer impact.\r\nRecommend and implement process improvements.\r\nMaintain quality control for people, processes, and tools.\r\nEstablish departmental policies, procedures, mission, and goals.\r\nRecruit, hire, onboard, mentor, coach, and conduct disciplinary actions when necessary.\r\nSet productivity and quality standards; monitor progress.\r\nRecognize team achievements and lead regular team meetings and reporting.\r\nProject Management\r\nAct as a functional project manager on assigned initiatives.\r\nAssign resources, develop plans, and ensure milestone completion.\r\nSupport departmental project management methodologies.\r\nHold teams accountable to PMO standards.\r\nOther Responsibilities\r\nRespond to work-related communication promptly.\r\nLead or participate in committees.\r\nMaintain ongoing professional development.\r\nParticipate in on-call rotation as needed.\r\nPerform additional duties as required.\r\nMinimum Required Qualifications\r\nBachelor's degree or equivalent experience (advanced degree preferred).\r\nMinimum 5 years of relevant experience required.\r\n812 years of relevant experience preferred.","datePosted":"2026-04-09T08:06:03.942Z","dateModified":"2026-04-09T08:06:03.942Z","hiringOrganization":{"@type":"Organization","name":"Apex Systems Defunct","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Columbus","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"57c7c7e67d455c7b0772d668"},"url":"https://jobsearcher.com/jobs/57c7c7e67d455c7b0772d668"}}