{"schemaVersion":"jobsearcher.job.v1","id":"576267b37d300e4fa4908aa6","url":"https://jobsearcher.com/jobs/576267b37d300e4fa4908aa6","canonicalUrl":"https://jobsearcher.com/jobs/576267b37d300e4fa4908aa6","title":"Lead Studio Manager","description":"[solidcore] is looking for an energetic, outgoing, and personable individual to join our team as a full-time Studio Experience Lead (SEL). This role provides comprehensive support to the Head Coach Community Manager across studio operations, client experience, sales, and coaching. Studio Experience Leads contribute to [solidcore]'s success by generating sales, promoting the studio, delivering a best in class client experience with professionalism and patience, and maintaining brand consistency across all touchpoints.\r\nYou will be responsible for\r\nStudio & Client Experience\r\nOwning [solidcore]'s client experience acronym, CORE, within the studio: C: connecting with a warm welcome and using the client's name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking clients for coming\r\nProvide operational leadership and direction to the Core Crew team, coordinating daily priorities, reinforcing studio standards, and serving as the primary point of contact for team needs.\r\nManaging local client communications within the studio, via phone, and via email; performing routine client-facing system tasks such as new account set-up, scheduling, purchases, and other general account management\r\nRegularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction\r\nReviewing and responding to client feedback; responding to client concerns promptly and effectively\r\nNotifying the Head Coach Community Manager and/or member of the studio management team of any employee or client concerns\r\nBrand Consistency/Management\r\nReporting to Area Manager, and assist with managing day-to-day operations of the studio for the HCCM and implementing company-wide strategies, policies, procedures, and overall maintenance while ensuring the studio stays meticulously clean\r\nBeing of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed\r\nMaintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions\r\nQuickly addressing any maintenance or equipment issues that are visible to clients\r\nAlerting coaches about client milestones and setting up the celebration board\r\nSales\r\nEducating clients on the best membership option to optimize their personal goals, lifestyle, and preferences; owning membership conversation rate and membership mix within the studio\r\nDelivering revenue and sales targets; managing outreach and follow up for client leads within [solidcore]'s sales platform, phone, and/or email to meet monthly sales quota\r\nMaximizing in-studio revenue through proactive client engagement and follow-up\r\nFollowing up with client lists in Axle to meet monthly sales targets\r\nIf applicable, and based on the needs of the business, hiring, training, and managing a team of part-time core crew; developing core crew talent with direct accountability to their overall performance\r\nCoaching\r\nCoaching [solidcore] classes with a set quota of 5 classes/week (dictated by business needs); consistently meeting brand expectations while serving as an exemplary coach to part-time staff\r\nWhat we need from you\r\nHigh school education, some college preferred\r\nThis is a permanent, non-exempt, full-time position with an expected 40 hours per week (including classes coached).\r\nAbility to lift up to 30 pounds and walk through all areas of the studio\r\nAbility to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours\r\nWhat skills & experience you'll bring to us:\r\nExcellent interpersonal and communication skills\r\nOutstanding customer service skills\r\nStrong organizational skills and careful attention to detail\r\nMust be willing to initiate tasks and perform duties without direction\r\nAbility to stand for long durations of time\r\n2+ years sales and/or customer service experience preferred\r\n1+ years coaching experience preferred\r\nMBO experience preferred\r\nDemonstrated leadership and/or team management experience preferred\r\nPassion for fitness, wellness, and the [solidcore] brand\r\nCompensation & Benefits:\r\nCompensation: $26.20-$30.29 hourly\r\nBonus eligibility based on performance\r\nMonthly cell phone stipend\r\n401k with employer match\r\nHealth, dental, & vision insurance\r\nFlexible PTO\r\nFree drop in classes at [solidcore]\r\nAnd MORE\r\nJ-18808-Ljbffr","company":"Solidcore","rawCompany":"solidcore","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:34:26.918Z","occupations":[{"code":"39-9031.00","title":"Exercise Trainers and Group Fitness Instructors","slug":"exercise-trainers-and-group-fitness-instructors"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"},{"code":"41-1012.00","title":"First-Line Supervisors of Non-Retail Sales Workers","slug":"first-line-supervisors-of-non-retail-sales-workers"}],"industries":[{"code":"713940","title":"Fitness and Recreational Sports Centers","slug":"fitness-and-recreational-sports-centers"},{"code":"611620","title":"Sports and Recreation Instruction","slug":"sports-and-recreation-instruction"},{"code":"713990","title":"All Other Amusement and Recreation Industries","slug":"all-other-amusement-and-recreation-industries"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Lead Studio Manager","description":"[solidcore] is looking for an energetic, outgoing, and personable individual to join our team as a full-time Studio Experience Lead (SEL). This role provides comprehensive support to the Head Coach Community Manager across studio operations, client experience, sales, and coaching. Studio Experience Leads contribute to [solidcore]'s success by generating sales, promoting the studio, delivering a best in class client experience with professionalism and patience, and maintaining brand consistency across all touchpoints.\r\nYou will be responsible for\r\nStudio & Client Experience\r\nOwning [solidcore]'s client experience acronym, CORE, within the studio: C: connecting with a warm welcome and using the client's name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking clients for coming\r\nProvide operational leadership and direction to the Core Crew team, coordinating daily priorities, reinforcing studio standards, and serving as the primary point of contact for team needs.\r\nManaging local client communications within the studio, via phone, and via email; performing routine client-facing system tasks such as new account set-up, scheduling, purchases, and other general account management\r\nRegularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction\r\nReviewing and responding to client feedback; responding to client concerns promptly and effectively\r\nNotifying the Head Coach Community Manager and/or member of the studio management team of any employee or client concerns\r\nBrand Consistency/Management\r\nReporting to Area Manager, and assist with managing day-to-day operations of the studio for the HCCM and implementing company-wide strategies, policies, procedures, and overall maintenance while ensuring the studio stays meticulously clean\r\nBeing of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed\r\nMaintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions\r\nQuickly addressing any maintenance or equipment issues that are visible to clients\r\nAlerting coaches about client milestones and setting up the celebration board\r\nSales\r\nEducating clients on the best membership option to optimize their personal goals, lifestyle, and preferences; owning membership conversation rate and membership mix within the studio\r\nDelivering revenue and sales targets; managing outreach and follow up for client leads within [solidcore]'s sales platform, phone, and/or email to meet monthly sales quota\r\nMaximizing in-studio revenue through proactive client engagement and follow-up\r\nFollowing up with client lists in Axle to meet monthly sales targets\r\nIf applicable, and based on the needs of the business, hiring, training, and managing a team of part-time core crew; developing core crew talent with direct accountability to their overall performance\r\nCoaching\r\nCoaching [solidcore] classes with a set quota of 5 classes/week (dictated by business needs); consistently meeting brand expectations while serving as an exemplary coach to part-time staff\r\nWhat we need from you\r\nHigh school education, some college preferred\r\nThis is a permanent, non-exempt, full-time position with an expected 40 hours per week (including classes coached).\r\nAbility to lift up to 30 pounds and walk through all areas of the studio\r\nAbility to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours\r\nWhat skills & experience you'll bring to us:\r\nExcellent interpersonal and communication skills\r\nOutstanding customer service skills\r\nStrong organizational skills and careful attention to detail\r\nMust be willing to initiate tasks and perform duties without direction\r\nAbility to stand for long durations of time\r\n2+ years sales and/or customer service experience preferred\r\n1+ years coaching experience preferred\r\nMBO experience preferred\r\nDemonstrated leadership and/or team management experience preferred\r\nPassion for fitness, wellness, and the [solidcore] brand\r\nCompensation & Benefits:\r\nCompensation: $26.20-$30.29 hourly\r\nBonus eligibility based on performance\r\nMonthly cell phone stipend\r\n401k with employer match\r\nHealth, dental, & vision insurance\r\nFlexible PTO\r\nFree drop in classes at [solidcore]\r\nAnd MORE\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:34:26.918Z","dateModified":"2026-08-08T01:34:26.918Z","hiringOrganization":{"@type":"Organization","name":"Solidcore","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"576267b37d300e4fa4908aa6"},"url":"https://jobsearcher.com/jobs/576267b37d300e4fa4908aa6"}}