{"schemaVersion":"jobsearcher.job.v1","id":"573e62566f281e865c0bc2cd","url":"https://jobsearcher.com/jobs/573e62566f281e865c0bc2cd","canonicalUrl":"https://jobsearcher.com/jobs/573e62566f281e865c0bc2cd","title":"IT Help Desk Analyst: Elevate End-User Support","description":"ERock, a leader in distributed energy, seeks an IT Support Specialist to be the first point of contact for technical issues, primarily Windows, MacOS, and Microsoft 365. You will diagnose and resolve incidents, guide users, and maintain accurate documentation.\r\nYou will manage user lifecycles, assist with endpoint management, and collaborate with IT teams on upgrades, contributing to a knowledge base and end-user training.\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Houston","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:22:26.984Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Help Desk Analyst: Elevate End-User Support","description":"ERock, a leader in distributed energy, seeks an IT Support Specialist to be the first point of contact for technical issues, primarily Windows, MacOS, and Microsoft 365. You will diagnose and resolve incidents, guide users, and maintain accurate documentation.\r\nYou will manage user lifecycles, assist with endpoint management, and collaborate with IT teams on upgrades, contributing to a knowledge base and end-user training.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:22:26.984Z","dateModified":"2026-08-08T01:22:26.984Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"573e62566f281e865c0bc2cd"},"url":"https://jobsearcher.com/jobs/573e62566f281e865c0bc2cd"}}