{"schemaVersion":"jobsearcher.job.v1","id":"56cfb0ed2bb257fc2ea070c8","url":"https://jobsearcher.com/jobs/56cfb0ed2bb257fc2ea070c8","canonicalUrl":"https://jobsearcher.com/jobs/56cfb0ed2bb257fc2ea070c8","title":"Manager, Sales Operations","description":"Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.\nWe are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.\nSummary What your team does: Revenue Operations has one job—to drive growth by accelerating our revenue-generating teams. We directly support Sales, Marketing, and Customer Success by providing insights, reducing friction, and enabling teams to be innovative and self-sufficient.\nYou will be joining Clio’s Revenue Operations team as a high-impact leader during a pivotal phase of the company’s explosive growth. As Manager, Sales Operations, you will play a critical role in optimizing existing revenue processes to support sustainable growth.\nThis role is responsible for overseeing and optimizing revenue operations across new business, expansion, and renewal motions, ensuring operational excellence, forecasting accuracy, and strong alignment with Clio’s go‑to‑market strategy. You will partner closely with Sales, Marketing, Customer Success, Finance, and Product, and report directly to the Director, Revenue Operations.\nWhat you will work on: Team Leadership & Scaling Build, lead, and mentor a high-performing Revenue Operations team specifically focused on supporting high velocity sales in the SMB segment.\nPartner with Senior Sales Leadership on OKR’s to develop and operationalize revenue strategies aligned with Clio’s growth objectives\nBuild tools, frameworks, and processes that support new market entry, expansion motions, and renewals at scale with an AI-Forward approach\nDrive cross-functional alignment and consistency in operational practices between global and regional teams.\nSystems & Revenue Operations Identify, design, and implement improvements to revenue workflows and processes to increase efficiency, scalability, and visibility across regions\nOwn and optimize systems supporting the Lead-to-Cash lifecycle in systems such as Salesforce, CPQ, Stripe, and Netsuite\nEnsure processes scale effectively to support expansion, regional nuances, and future product growth\nEnsure the revenue technology stack adequately supports the unique requirements of various go-to-market channels.\nSales Territories & Planning Develop accurate, global sales territories using historical data, pipeline analysis, and market trends\nPartner with sales leadership and compensation teams to establish realistic targets, quotas, and capacity plans across regions and segments\nDrive rigor and consistency in forecasting and pipeline management\nSales Reporting & Executive Communication Prepare and present recurring reports, dashboards, and insights on sales performance, key metrics, and strategic initiatives\nDeliver clear, actionable insights to Sales Leadership and cross-functional stakeholders to inform decision-making\nRevenue Analytics & Insights Conduct historical reviews of account performance, segmentation, prioritization, and win/loss analysis\nLead predictive and diagnostic analytics to surface growth opportunities and performance risks\nTranslate complex data to practical recommendations that drive revenue outcomes\nAnalyze sales metrics to identify trends, opportunities, and areas for improvement across the funnel\nGenerate insights that inform strategy, improve execution, and elevate global sales performance\nWho you are: High-impact self-starter: you take initiative to move projects forward and can operate well with little guidance. You’re excited by the possibility of leading cross-functional workstreams and generating buy-in among senior leadership.\nRaw smarts and Hustle: we are looking for people who can look at complex problems and solve them start to finish.\nStrong analytical skills: you nerd out about data, can quickly structure analyses to answer key business questions to drive decision-making, and will also have perspectives on building the right data architecture.\nProcess and operational thinking: you can tackle a problem independently and quickly iterate to a solution, and then also document it in a way that's easy to understand for all audiences. Previous Salesforce experience is a plus.\nCommunication and stakeholder management: you'll need to be able to connect with sales reps and hardware engineers alike to figure out how we build the right processes and workflows to drive efficiency while also giving us the data to measure how we're doing. Strong written and verbal communication skills are a must.\nFlexibility and hustle: you manage change and ambiguity well, and have no problems juggling multiple priorities while executing in a fast-paced environment. You’re comfortable pivoting quickly and often.\nWhat you bring: Bachelor's degree; MBA preferred\n5+ years of people leadership experience, managing 4+ direct reports\n7+ years in operations, sales, management consulting, finance, investment banking, or other analytical and strategic roles.\nComfortable in a matrix environment — influencing without direct authority across multiple functional teams\nRoll-up-your-sleeves mentality — this is a builder role, not a manager-only role\nFamiliarity with core GTM tools including Salesforce, SalesLoft, Gong, CPQ platforms, Professional Services Automation (PSA) and Customer Success platforms\nStrong project management skills and the ability to mobilize cross-functional teams towards a common goal\nStrong communication skills, including written and verbal communication experience with senior leadership\nDeep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making\nComfort using and developing reports, metrics, and dashboards with salesforce.com, Tableau, PowerBI or other relevant sales metric tools and programs.\nAbility to travel to or within Canada one week per quarter\nThis role is a backfill for an existing position.\nWhat you will find here: Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.\nSome highlights of our Total Rewards program include: Competitive, equitable salary with top-tier health benefits, dental, and vision insurance\nHybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.\nFlexible time off policy, with an encouraged 20 days off per year.\n$2000 annual counseling benefit\nRRSP matching and RESP contribution\nClioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years\nThe expected salary range* for this role is $139,900 to $209,900 USD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.\n*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.\nDiversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.\nClio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.\nLearn more about our culture at clio.com/careers\nWe’re a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we’ve built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.\nDisclaimer: We only communicate with candidates through official @clio.com email addresses.\n\n#J-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Kansas City","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-08-07T03:19:34.191Z","occupations":[{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"41-1012.00","title":"First-Line Supervisors of Non-Retail Sales Workers","slug":"first-line-supervisors-of-non-retail-sales-workers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Manager, Sales Operations","description":"Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.\nWe are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.\nSummary What your team does: Revenue Operations has one job—to drive growth by accelerating our revenue-generating teams. We directly support Sales, Marketing, and Customer Success by providing insights, reducing friction, and enabling teams to be innovative and self-sufficient.\nYou will be joining Clio’s Revenue Operations team as a high-impact leader during a pivotal phase of the company’s explosive growth. As Manager, Sales Operations, you will play a critical role in optimizing existing revenue processes to support sustainable growth.\nThis role is responsible for overseeing and optimizing revenue operations across new business, expansion, and renewal motions, ensuring operational excellence, forecasting accuracy, and strong alignment with Clio’s go‑to‑market strategy. You will partner closely with Sales, Marketing, Customer Success, Finance, and Product, and report directly to the Director, Revenue Operations.\nWhat you will work on: Team Leadership & Scaling Build, lead, and mentor a high-performing Revenue Operations team specifically focused on supporting high velocity sales in the SMB segment.\nPartner with Senior Sales Leadership on OKR’s to develop and operationalize revenue strategies aligned with Clio’s growth objectives\nBuild tools, frameworks, and processes that support new market entry, expansion motions, and renewals at scale with an AI-Forward approach\nDrive cross-functional alignment and consistency in operational practices between global and regional teams.\nSystems & Revenue Operations Identify, design, and implement improvements to revenue workflows and processes to increase efficiency, scalability, and visibility across regions\nOwn and optimize systems supporting the Lead-to-Cash lifecycle in systems such as Salesforce, CPQ, Stripe, and Netsuite\nEnsure processes scale effectively to support expansion, regional nuances, and future product growth\nEnsure the revenue technology stack adequately supports the unique requirements of various go-to-market channels.\nSales Territories & Planning Develop accurate, global sales territories using historical data, pipeline analysis, and market trends\nPartner with sales leadership and compensation teams to establish realistic targets, quotas, and capacity plans across regions and segments\nDrive rigor and consistency in forecasting and pipeline management\nSales Reporting & Executive Communication Prepare and present recurring reports, dashboards, and insights on sales performance, key metrics, and strategic initiatives\nDeliver clear, actionable insights to Sales Leadership and cross-functional stakeholders to inform decision-making\nRevenue Analytics & Insights Conduct historical reviews of account performance, segmentation, prioritization, and win/loss analysis\nLead predictive and diagnostic analytics to surface growth opportunities and performance risks\nTranslate complex data to practical recommendations that drive revenue outcomes\nAnalyze sales metrics to identify trends, opportunities, and areas for improvement across the funnel\nGenerate insights that inform strategy, improve execution, and elevate global sales performance\nWho you are: High-impact self-starter: you take initiative to move projects forward and can operate well with little guidance. You’re excited by the possibility of leading cross-functional workstreams and generating buy-in among senior leadership.\nRaw smarts and Hustle: we are looking for people who can look at complex problems and solve them start to finish.\nStrong analytical skills: you nerd out about data, can quickly structure analyses to answer key business questions to drive decision-making, and will also have perspectives on building the right data architecture.\nProcess and operational thinking: you can tackle a problem independently and quickly iterate to a solution, and then also document it in a way that's easy to understand for all audiences. Previous Salesforce experience is a plus.\nCommunication and stakeholder management: you'll need to be able to connect with sales reps and hardware engineers alike to figure out how we build the right processes and workflows to drive efficiency while also giving us the data to measure how we're doing. Strong written and verbal communication skills are a must.\nFlexibility and hustle: you manage change and ambiguity well, and have no problems juggling multiple priorities while executing in a fast-paced environment. You’re comfortable pivoting quickly and often.\nWhat you bring: Bachelor's degree; MBA preferred\n5+ years of people leadership experience, managing 4+ direct reports\n7+ years in operations, sales, management consulting, finance, investment banking, or other analytical and strategic roles.\nComfortable in a matrix environment — influencing without direct authority across multiple functional teams\nRoll-up-your-sleeves mentality — this is a builder role, not a manager-only role\nFamiliarity with core GTM tools including Salesforce, SalesLoft, Gong, CPQ platforms, Professional Services Automation (PSA) and Customer Success platforms\nStrong project management skills and the ability to mobilize cross-functional teams towards a common goal\nStrong communication skills, including written and verbal communication experience with senior leadership\nDeep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making\nComfort using and developing reports, metrics, and dashboards with salesforce.com, Tableau, PowerBI or other relevant sales metric tools and programs.\nAbility to travel to or within Canada one week per quarter\nThis role is a backfill for an existing position.\nWhat you will find here: Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.\nSome highlights of our Total Rewards program include: Competitive, equitable salary with top-tier health benefits, dental, and vision insurance\nHybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.\nFlexible time off policy, with an encouraged 20 days off per year.\n$2000 annual counseling benefit\nRRSP matching and RESP contribution\nClioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years\nThe expected salary range* for this role is $139,900 to $209,900 USD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.\n*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.\nDiversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.\nClio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.\nLearn more about our culture at clio.com/careers\nWe’re a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we’ve built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.\nDisclaimer: We only communicate with candidates through official @clio.com email addresses.\n\n#J-18808-Ljbffr","datePosted":"2026-08-07T03:19:34.191Z","dateModified":"2026-08-07T03:19:34.191Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kansas City","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"56cfb0ed2bb257fc2ea070c8"},"url":"https://jobsearcher.com/jobs/56cfb0ed2bb257fc2ea070c8"}}