Bilingual Patient Service Representative

A company is looking for a Patient Service Center Representative to join their team.Key ResponsibilitiesCommunicate with patients through phone, email, and text messagingManage appointment scheduling, including rescheduling and verifying insuranceRespond to patient inquiries and maintain documentation in the EMR systemRequired QualificationsBilingual in English and Spanish (required)Experience in a medical office or healthcare call center preferredComfortable navigating EMR systems and working with patients over the phoneOrganized and dependable with the ability to manage competing prioritiesTeam-oriented with a strong customer service focus