Administrative Assistant / Office Manager

Job Description CPA Firm seeking a professional, energetic, and career-minded Office Administrator to support our Denver office. This role is ideal for someone who thrives in a fast-paced environment, takes initiative, and enjoys being a key contributor to a collaborative team. If you are dependable, proactive, and looking to build a long-term career with a growing CPA firm, we encourage you to apply.Want to apply Read all the information about this position below, then hit the apply button.Qualifications:2–5 years of administrative experience, preferably in a professional services environmentStrong organizational and multitasking skillsAbility to work independently with minimal supervisionProven ability to perform effectively under pressure and adapt quickly to new responsibilitiesAdaptable interpersonal skills with the ability to work effectively with a variety of personalities, communication styles, and management approachesSelf-motivated, proactive, and able to quickly learn new processes and responsibilitiesTeam-oriented attitude with a willingness to assist wherever neededStrong attention to detail and commitment to maintaining client confidentialityPositive, professional customer service attitude and business-casual demeanorExcellent communication and interpersonal skillsGeneral Purpose of the PositionThis is a full-time, long-term opportunity for a dedicated administrative professional seeking a career-focused role. The position is responsible for providing executive support, office management, customer service, and front-desk reception for GCK Accounting's Denver office.The ideal candidate is highly organized, detail-oriented, and capable of supporting busy executives in a dynamic environment. Success in this role requires strong verbal and written communication skills, the ability to collaborate effectively with team members across multiple office locations, and a commitment to maintaining the highest level of client confidentiality. Candidates should demonstrate a professional, business-casual demeanor, a positive customer-service mindset, and the ability to thrive in a fast-paced atmosphere, particularly during tax season.Due to the cyclical nature of the accounting profession, overtime will be required during tax season. Additionally, time-off requests will be limited during the firm's peak period from February 1 through April 30 each year.Essential Duties and ResponsibilitiesCoordinate and track client and CPA requests, ensuring timely follow-up and completion of outstanding items.Process client payments in collaboration with the Colorado administrative team and ensure accurate reporting and documentation.Work collaboratively with team members across multiple office locations, both in person and virtually.Monitor voicemail, take and relay messages, schedule appointments, and respond promptly to client emails and inquiries.Manage calendar for Colorado CPAs.Serve as a primary point of contact for clients, responding to inquiries professionally, promptly, and courteously.Answer and direct incoming telephone calls to the appropriate team members while delivering exceptional customer service.Scan, organize, and maintain client records and documents in both electronic and physical filing systems.Maintain a professional and organized office environment, including handling incoming and outgoing mail, printing, sorting, assembling, and packaging client tax documents.Prepare office supply requests, obtain necessary approvals, and coordinate ordering and inventory management.Support office operations by performing additional administrative and office management duties as assigned.Skills and CompetenciesStrong organizational and prioritization skillsAbility to manage multiple tasks and changing prioritiesSelf-directed with excellent follow-throughSound judgment and problem-solving abilitiesQuick learner with the ability to adapt to new software and processesHigh attention to detail and accuracyTechnical ProficienciesMicrosoft Office Suite (Outlook, Word, Excel, and Teams)Internet and web-based applicationsMulti-line telephone systemsVideo conferencing platformsOffice equipment, including scanners, copiers, and digital fax systemsElectronic document management and digital filing systemsAbility to learn and adapt to new software and technology quicklyHelpful Proficiencies:Experience with the following software platforms is a plus:QuickBooks (Desktop and/or Online)Drake Tax or other professional tax preparation softwareMicrosoft TeamsZoomEducation and Experience2–5 years of administrative experience, preferably in a professional office environmentHigh school diploma required; college coursework or an associate's degree preferredCompany DescriptionExpanding CPA firm with locations in Denver, CO and Henderson, NV. We offer tax, bookkeeping, consulting and other CPA services to a wide variety of clients across several industries. xaygatp Company DescriptionExpanding CPA firm with locations in Denver, CO and Henderson, NV. We offer tax, bookkeeping, consulting and other CPA services to a wide variety of clients across several industries.