Safety Specialist (5376)

Status: Full-Time, Non-Exempt Pay: $21.50 per hour Schedule: Wednesday-Sunday: 6:00am-2:00pm Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services." Job Summary: The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key responsibilities include assisting with shelter setup, maintaining the safety of the facility, and assisting with crowd control and crisis intervention. The ability to ensure a client-focused, trauma-informed housing approach are required. Essential Duties and Responsibilities: Shelter Support Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessnessAssist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of servicesEncourage and discuss progress toward housing with shelter guestsAssist with shelter setup and maintenanceAssist with general cleanliness and safety of facility including emptying trash cans and clean-upAssist with receiving and verifying orders from vendors, completing tally sheetsAssist in the organization of supplies and facilities needsMaintain a safe and functional shelter facility by providing traffic control and gate servicePerform basic searches of persons or their property while preserving their right to personal dignityDemonstrate responsibility during perimeter checks and firewatch dutiesProvide client engagement support to drivers during shuttle service ride-alongsAnswer and respond to phone queries Administration Goal: Support administrative duties for program servicesAssist with keeping detailed daily summary sheetsAssist with record keeping and reportingAssist with keeping perimeter check logs and firewatch duties MiscellaneousAttend staff meetings and training workshops as neededAssist with guest services and program activities if necessaryComplete ad hoc projects as appointed by Supervisor Requirements: ExperiencePossess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needsEnsure a client-focused, trauma-informed, and housing-focused shelter approachAbility to perform crisis intervention as needed GeneralAbility to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with othersDependability, responsibility, and the ability to communicate effectively and respectfullyFluency in Spanish is of significant value Physical RequirementsAbility to lift, bend, push, and pull up to 50 poundsProlonged periods of standing and the ability to work in a fast-paced environment Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf) Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.