{"schemaVersion":"jobsearcher.job.v1","id":"55317170bf5fbb0a7f0dfdc0","url":"https://jobsearcher.com/jobs/55317170bf5fbb0a7f0dfdc0","canonicalUrl":"https://jobsearcher.com/jobs/55317170bf5fbb0a7f0dfdc0","title":"Remote GPU Support Engineer (Tier 1–2) | CSAT Focus","description":"STN, Inc. is hiring a Customer Support Engineer to provide Tier 1/2 support for GPU One customers, triaging issues, and escalating as needed. This remote US role features rotating shifts and collaboration with NOC, Platform, or TAM teams to ensure smooth customer experiences. The ideal candidate will handle tickets via portal, email, and chat, maintain thorough records, and contribute to knowledge base content while driving CSAT and customer success. #J-18808-Ljbffr","company":"Stn","rawCompany":"stn","isRemote":true,"isActive":false,"createdAt":"2026-10-01T11:40:31.911Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote GPU Support Engineer (Tier 1–2) | CSAT Focus","description":"STN, Inc. is hiring a Customer Support Engineer to provide Tier 1/2 support for GPU One customers, triaging issues, and escalating as needed. This remote US role features rotating shifts and collaboration with NOC, Platform, or TAM teams to ensure smooth customer experiences. The ideal candidate will handle tickets via portal, email, and chat, maintain thorough records, and contribute to knowledge base content while driving CSAT and customer success. #J-18808-Ljbffr","datePosted":"2026-10-01T11:40:31.911Z","dateModified":"2026-10-01T11:40:31.911Z","hiringOrganization":{"@type":"Organization","name":"Stn","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"55317170bf5fbb0a7f0dfdc0"},"url":"https://jobsearcher.com/jobs/55317170bf5fbb0a7f0dfdc0"}}