{"schemaVersion":"jobsearcher.job.v1","id":"548d20b131d3f5ea329f07f2","url":"https://jobsearcher.com/jobs/548d20b131d3f5ea329f07f2","canonicalUrl":"https://jobsearcher.com/jobs/548d20b131d3f5ea329f07f2","title":"Client Care Representative","description":"Join Our Team of HVAC Service Pros Today!\nDo you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.\nJOB SUMMARY\nThis position answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls.\nJOB DUTIES\nAnswers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company\nGood communication with the client is essential! Has a courteous and pleasant demeanor whether on a phone call or not.\nEnsures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time\nNotifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window\nMakes outbound calls to club membership clients to ensure that they are satisfied with any repairs\nMINIMUM REQUIREMENTS\nHigh school diploma or equivalent required\nAbove-average verbal and telephone communication skills are essential\nMust have good computer software skills\nPrior customer service experience preferred\n\nEach franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.","company":"Onehourheating","rawCompany":"onehourheating","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-08-06T12:58:41.530Z","occupations":[{"code":"49-9021.00","title":"Heating, Air Conditioning, and Refrigeration Mechanics and Installers","slug":"heating-air-conditioning-and-refrigeration-mechanics-and-installers"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"49-9099.00","title":"Installation, Maintenance, and Repair Workers, All Other","slug":"installation-maintenance-and-repair-workers-all-other"}],"industries":[{"code":"238220","title":"Plumbing, Heating, and Air-Conditioning Contractors","slug":"plumbing-heating-and-air-conditioning-contractors"},{"code":"238290","title":"Other Building Equipment Contractors","slug":"other-building-equipment-contractors"},{"code":"221330","title":"Steam and Air-Conditioning Supply","slug":"steam-and-air-conditioning-supply"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Care Representative","description":"Join Our Team of HVAC Service Pros Today!\nDo you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.\nJOB SUMMARY\nThis position answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls.\nJOB DUTIES\nAnswers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company\nGood communication with the client is essential! Has a courteous and pleasant demeanor whether on a phone call or not.\nEnsures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time\nNotifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window\nMakes outbound calls to club membership clients to ensure that they are satisfied with any repairs\nMINIMUM REQUIREMENTS\nHigh school diploma or equivalent required\nAbove-average verbal and telephone communication skills are essential\nMust have good computer software skills\nPrior customer service experience preferred\n\nEach franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.","datePosted":"2026-08-06T12:58:41.530Z","dateModified":"2026-08-06T12:58:41.530Z","hiringOrganization":{"@type":"Organization","name":"Onehourheating","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"548d20b131d3f5ea329f07f2"},"url":"https://jobsearcher.com/jobs/548d20b131d3f5ea329f07f2"}}