{"schemaVersion":"jobsearcher.job.v1","id":"5458530b3ac21753672d79fc","url":"https://jobsearcher.com/jobs/5458530b3ac21753672d79fc","canonicalUrl":"https://jobsearcher.com/jobs/5458530b3ac21753672d79fc","title":"Call Center Representative","description":"Be the voice people rely on. At CCS, we handle inbound calls for clients across industries and we're looking for someone who genuinely enjoys helping callers. We need communicators who are calm under pressure, quick on their feet, and take pride in leaving every caller with a great experience. In this role, you'll be the first point of contact for a wide range of callers, handling everything from scheduling appointments and gathering information to answering questions and resolving concerns all while representing our clients with professionalism and care.\n\nDuring your first 90–180 days, you will access the CCS work environment using your personal computer.\nWhat You'll Do\nAnswer inbound calls professionally and on time\nFollow client-specific scripts and procedures\nGather and document caller information accurately\nSchedule appointments and relay messages correctly\nProvide callers with product and service information\nProcess online reservations accurately\nMaintain quality assurance standards\nStay current on all CCS client programs and accounts\nWhat We're Looking For\nG.E.D. or higher education\n1 year of call center or customer service experience\nComfortable navigating multiple software platforms simultaneously\nBasic understanding of computer hardware, software, and general systems\nAbility to handle confidential information responsibly\nStrong written and verbal communication skills in English\nGood problem-solving skills and attention to detail\nKnowledge of customer service principles and quality standards\nAvailability\n20–40 hours per week. Saturday or Sunday availability is required.\nAvailable Shifts (CST)\n2:30 pm - 11:00 pm\n7:00 am – 3:30 pm\nEquipment Requirements\nWindows 11 operating system\nIntel i3 or AMD Ryzen 3 CPU or better\n8 GB RAM or more (installed physical memory)\nTwo monitors\nWebcam\nWired USB headset\nKeyboard with F1–F12 and Page Up/Down keys\nWired ethernet connection (Wi-Fi not permitted, cellular internet, starlight, 5G etc. are not permitted)\nBenefits\nWork from home\nMonthly performance bonus opportunities\nMedical insurance (full-time employees)\nDental and vision insurance (full-time employees)\n401(k)\nPaid time off\nLife insurance\nHoliday incentive pay\nEmployee events and activities\nAdvancement opportunities\nTraining will be 8/10/2026 - 8/21/2026 from 8:00 AM - 4:30 PM CST\n\nnUSf5wHPOK","company":"Customercontactservices","rawCompany":"customercontactservices","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-04T22:08:04.686Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561421","title":"Telephone Answering Services","slug":"telephone-answering-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Call Center Representative","description":"Be the voice people rely on. At CCS, we handle inbound calls for clients across industries and we're looking for someone who genuinely enjoys helping callers. We need communicators who are calm under pressure, quick on their feet, and take pride in leaving every caller with a great experience. In this role, you'll be the first point of contact for a wide range of callers, handling everything from scheduling appointments and gathering information to answering questions and resolving concerns all while representing our clients with professionalism and care.\n\nDuring your first 90–180 days, you will access the CCS work environment using your personal computer.\nWhat You'll Do\nAnswer inbound calls professionally and on time\nFollow client-specific scripts and procedures\nGather and document caller information accurately\nSchedule appointments and relay messages correctly\nProvide callers with product and service information\nProcess online reservations accurately\nMaintain quality assurance standards\nStay current on all CCS client programs and accounts\nWhat We're Looking For\nG.E.D. or higher education\n1 year of call center or customer service experience\nComfortable navigating multiple software platforms simultaneously\nBasic understanding of computer hardware, software, and general systems\nAbility to handle confidential information responsibly\nStrong written and verbal communication skills in English\nGood problem-solving skills and attention to detail\nKnowledge of customer service principles and quality standards\nAvailability\n20–40 hours per week. Saturday or Sunday availability is required.\nAvailable Shifts (CST)\n2:30 pm - 11:00 pm\n7:00 am – 3:30 pm\nEquipment Requirements\nWindows 11 operating system\nIntel i3 or AMD Ryzen 3 CPU or better\n8 GB RAM or more (installed physical memory)\nTwo monitors\nWebcam\nWired USB headset\nKeyboard with F1–F12 and Page Up/Down keys\nWired ethernet connection (Wi-Fi not permitted, cellular internet, starlight, 5G etc. are not permitted)\nBenefits\nWork from home\nMonthly performance bonus opportunities\nMedical insurance (full-time employees)\nDental and vision insurance (full-time employees)\n401(k)\nPaid time off\nLife insurance\nHoliday incentive pay\nEmployee events and activities\nAdvancement opportunities\nTraining will be 8/10/2026 - 8/21/2026 from 8:00 AM - 4:30 PM CST\n\nnUSf5wHPOK","datePosted":"2026-08-04T22:08:04.686Z","dateModified":"2026-08-04T22:08:04.686Z","hiringOrganization":{"@type":"Organization","name":"Customercontactservices","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5458530b3ac21753672d79fc"},"url":"https://jobsearcher.com/jobs/5458530b3ac21753672d79fc"}}