{"schemaVersion":"jobsearcher.job.v1","id":"543804f3ddb1427726e11e48","url":"https://jobsearcher.com/jobs/543804f3ddb1427726e11e48","canonicalUrl":"https://jobsearcher.com/jobs/543804f3ddb1427726e11e48","title":"Genesys Developer (Remote)","description":"Job Title: Genesys Developer Location: Almonesson, NJ (Remote) • 4+ years of hands-on experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using Architect • Proven capability in IVR design and end-to-end call flow development, including secure flows and AI/bot integrations • Strong hands-on experience across Genesys Cloud CX components, including: -IVR, Call Routing, CTI, Agent Desktop -AI & Bots, Dialers, Live Chat, Workforce Management (WFM) -Omnichannel configuration and orchestration -Genesys AI services such as IVA and Agentic AI • Demonstrated experience in migrating legacy or on-premise contact centers to Genesys Cloud CX • Solid experience with Genesys APIs and integrations with third-party systems and CRMs (e.g., Salesforce) • Strong understanding of RESTful and SOAP APIs, including JSON and XML payload handling • Hands-on experience in Genesys Cloud enablement, configuration, customization, and operational support • Ability to design, develop, and deliver IVR solutions and conversational bots using: Genesys Dialog Engine , Third-party bot platforms such as Google Dialog flow and Amazon Lex • Requires strong analytical, organizational, and problem-solving skills. • Strong communication skills, both verbal and written. • Must be able to meet deadlines. • Ability to set and maintain high quality work standards. • Frequently contributes to the development of new theories and methods. • Ensure solutions align with best practices, security standards, and performance expectations • Work across the Genesys product suite including Pure Engage, Pure Cloud, and Genesys Cloud CX • Lead and execute contact center migrations to Genesys Cloud CX, including configuration, enablement, and post migration support • Design, develop, and maintain IVR and call routing flows using Genesys Architect • Work closely with WFM, Dialer, Recording, and Omnichannel solutions to deliver end to end contact center capabilities • Collaborate with internal teams, business stakeholders, OEMs, and vendors to achieve project and operational goals","company":"AceStack","rawCompany":"acestack","isRemote":true,"isActive":false,"createdAt":"2026-07-04T00:30:45.655Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming 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