{"schemaVersion":"jobsearcher.job.v1","id":"53fcb3e0467b228ea0410f6d","url":"https://jobsearcher.com/jobs/53fcb3e0467b228ea0410f6d","canonicalUrl":"https://jobsearcher.com/jobs/53fcb3e0467b228ea0410f6d","title":"Remote Technical Support Specialist SQL & Relativity Expert","description":"Relativity is seeking an Application Analyst in Customer Support to provide specialized technical assistance across our product vertical. You will diagnose, troubleshoot, and resolve software and network issues for a mix of technical and non-technical customers, mainly via phone and email.\r\nYou'll manage tickets in Salesforce, adhere to SLAs, work a Sunday-Thursday CST shift on a hybrid/remote basis, and develop Relativity product knowledge.\r\nJ-18808-Ljbffr","company":"Relativity","rawCompany":"relativity","city":"Denver","state":"CO","isRemote":true,"isActive":false,"createdAt":"2026-07-16T01:41:51.757Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Technical Support Specialist SQL & Relativity Expert","description":"Relativity is seeking an Application Analyst in Customer Support to provide specialized technical assistance across our product vertical. You will diagnose, troubleshoot, and resolve software and network issues for a mix of technical and non-technical customers, mainly via phone and email.\r\nYou'll manage tickets in Salesforce, adhere to SLAs, work a Sunday-Thursday CST shift on a hybrid/remote basis, and develop Relativity product knowledge.\r\nJ-18808-Ljbffr","datePosted":"2026-07-16T01:41:51.757Z","dateModified":"2026-07-16T01:41:51.757Z","hiringOrganization":{"@type":"Organization","name":"Relativity","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"53fcb3e0467b228ea0410f6d"},"url":"https://jobsearcher.com/jobs/53fcb3e0467b228ea0410f6d"}}