{"schemaVersion":"jobsearcher.job.v1","id":"53e4c2a0d772ac704ec4ccd9","url":"https://jobsearcher.com/jobs/53e4c2a0d772ac704ec4ccd9","canonicalUrl":"https://jobsearcher.com/jobs/53e4c2a0d772ac704ec4ccd9","title":"Customer Services Support Operator","description":"Job Title: Customer Services Support Operator\nLocation: Cary, NC\nEmployment Type: Contract (12 months)\nIndustry: Manufacturing\nCompensation: $19.57 - $21.42 /hr.\nSchedule: 40 hrs/Week. - (1st shifts)\n\nAbout the Opportunity:\nWe're looking for a highly organized and customer-focused professional to coordinate the end-to-end planning, scheduling, and deployment of field resources in a fast-paced, dynamic environment.\nIn this role, you'll play a key part in delivering exceptional customer experiences by balancing customer commitments, resource utilization, and operational priorities while collaborating with a wide range of global stakeholders.\n\nWhy You'll Love Working Here:\nSupportive, team-driven culture that values collaboration, transparency, and accountability.\nOpportunity to grow your career with a global workforce solutions leader serving multiple industries.\nPeople-first environment that encourages employees to bring their authentic selves to work.\nStrong focus on partnership, innovation, and delivering meaningful results for clients and candidates.\n\nWhy This Opportunity is Exciting:\nThis role offers the opportunity to join a company that prioritizes both people and performance-where your contributions directly impact client success while providing you with room to grow and develop professionally.\n\nAbout Acara Solutions\nAcara is a premier recruiting and workforce solutions provider- we help companies compete for talent. With experience across industries worldwide, we partner with clients, listen to their needs, and design talent solutions that deliver the business outcomes they want. We draw on decades of experience to provide contingent staffing, direct placement, executive search, and workforce services worldwide.\n\nSound like a good fit?\nAPPLY TODAY\n\nWhat You'll Do:\nManage end-to-end planning, scheduling, and deployment of field resources to meet customer commitments.\nCoordinate customer communications for service events and manage appointment scheduling, including complex customer interactions.\nApply prioritization and capacity planning strategies to optimize resource utilization and respond to changing business demands.\nCollaborate closely with field management and cross-functional teams to coordinate resource deployment and drive successful service delivery.\nBuild strong relationships with global stakeholders across multiple business functions to support operational excellence and continuous improvement.\n\nWhat You'll Bring:\nBachelor's Degree.\n2+ years of experience in managing customer communications, scheduling, or service coordination in a fast-paced environment.\n\nWhat Sets You Apart:\nAbility to utilize problem solving skills when reprioritizing activities and resources to meet the requirements of a highly dynamic environment.\nProficiency in software applications such as Microsoft Outlook, Word, and Excel.\nKnowledge of SAP.\nGood communication skills, both verbal and written, are necessary to effectively communicate with customers, internal partners, and diverse audiences.\nAbility to support complex projects and determine the critical path to improve timely performance is essential.\nAble to independently perform important areas of standard professional level work that typically requires processing and interpreting more complex, less clearly defined issues.\nGood organizational and time management skills with exceptional attention to detail.\nAble to function as a Change Agent and successfully exhibit and promote change management, customer focus, and elevated levels of integrity.\nSelf-starter, self-motivated, high level of initiative, embraces an ownership culture.\nCustomer facing experience.\nYou have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)\nLEAN/6 Sigma methodology.\nExperience or knowledge of client business.\n\nAdditional Information:\nUpon offer of employment, the individual will be subject to a background check.\n\nAfter you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.\n\nThe call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.\n\nBy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara\n\nAleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.\n\nApplicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.","company":"Acarasolutions","rawCompany":"acarasolutions","city":"Cary","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-08-03T16:26:05.612Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4151.00","title":"Order Clerks","slug":"order-clerks"},{"code":"43-5061.00","title":"Production, Planning, and Expediting Clerks","slug":"production-planning-and-expediting-clerks"}],"industries":[{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"423450","title":"Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers","slug":"medical-dental-and-hospital-equipment-and-supplies-merchant-wholesalers"},{"code":"423490","title":"Other Professional Equipment and Supplies Merchant Wholesalers","slug":"other-professional-equipment-and-supplies-merchant-wholesalers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Services Support Operator","description":"Job Title: Customer Services Support Operator\nLocation: Cary, NC\nEmployment Type: Contract (12 months)\nIndustry: Manufacturing\nCompensation: $19.57 - $21.42 /hr.\nSchedule: 40 hrs/Week. - (1st shifts)\n\nAbout the Opportunity:\nWe're looking for a highly organized and customer-focused professional to coordinate the end-to-end planning, scheduling, and deployment of field resources in a fast-paced, dynamic environment.\nIn this role, you'll play a key part in delivering exceptional customer experiences by balancing customer commitments, resource utilization, and operational priorities while collaborating with a wide range of global stakeholders.\n\nWhy You'll Love Working Here:\nSupportive, team-driven culture that values collaboration, transparency, and accountability.\nOpportunity to grow your career with a global workforce solutions leader serving multiple industries.\nPeople-first environment that encourages employees to bring their authentic selves to work.\nStrong focus on partnership, innovation, and delivering meaningful results for clients and candidates.\n\nWhy This Opportunity is Exciting:\nThis role offers the opportunity to join a company that prioritizes both people and performance-where your contributions directly impact client success while providing you with room to grow and develop professionally.\n\nAbout Acara Solutions\nAcara is a premier recruiting and workforce solutions provider- we help companies compete for talent. With experience across industries worldwide, we partner with clients, listen to their needs, and design talent solutions that deliver the business outcomes they want. We draw on decades of experience to provide contingent staffing, direct placement, executive search, and workforce services worldwide.\n\nSound like a good fit?\nAPPLY TODAY\n\nWhat You'll Do:\nManage end-to-end planning, scheduling, and deployment of field resources to meet customer commitments.\nCoordinate customer communications for service events and manage appointment scheduling, including complex customer interactions.\nApply prioritization and capacity planning strategies to optimize resource utilization and respond to changing business demands.\nCollaborate closely with field management and cross-functional teams to coordinate resource deployment and drive successful service delivery.\nBuild strong relationships with global stakeholders across multiple business functions to support operational excellence and continuous improvement.\n\nWhat You'll Bring:\nBachelor's Degree.\n2+ years of experience in managing customer communications, scheduling, or service coordination in a fast-paced environment.\n\nWhat Sets You Apart:\nAbility to utilize problem solving skills when reprioritizing activities and resources to meet the requirements of a highly dynamic environment.\nProficiency in software applications such as Microsoft Outlook, Word, and Excel.\nKnowledge of SAP.\nGood communication skills, both verbal and written, are necessary to effectively communicate with customers, internal partners, and diverse audiences.\nAbility to support complex projects and determine the critical path to improve timely performance is essential.\nAble to independently perform important areas of standard professional level work that typically requires processing and interpreting more complex, less clearly defined issues.\nGood organizational and time management skills with exceptional attention to detail.\nAble to function as a Change Agent and successfully exhibit and promote change management, customer focus, and elevated levels of integrity.\nSelf-starter, self-motivated, high level of initiative, embraces an ownership culture.\nCustomer facing experience.\nYou have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)\nLEAN/6 Sigma methodology.\nExperience or knowledge of client business.\n\nAdditional Information:\nUpon offer of employment, the individual will be subject to a background check.\n\nAfter you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.\n\nThe call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.\n\nBy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara\n\nAleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.\n\nApplicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.","datePosted":"2026-08-03T16:26:05.612Z","dateModified":"2026-08-03T16:26:05.612Z","hiringOrganization":{"@type":"Organization","name":"Acarasolutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cary","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"53e4c2a0d772ac704ec4ccd9"},"url":"https://jobsearcher.com/jobs/53e4c2a0d772ac704ec4ccd9"}}