{"schemaVersion":"jobsearcher.job.v1","id":"53dea4148956d40c94bce99c","url":"https://jobsearcher.com/jobs/53dea4148956d40c94bce99c","canonicalUrl":"https://jobsearcher.com/jobs/53dea4148956d40c94bce99c","title":"Client Experience Manager","description":"*Now Hiring: Client Experience & Executive Concierge*\n\n_Be the Voice. Be the Vibe. Be the Standard._\n\nThis is not your typical front desk job — this is your invitation to play a starring role at a luxury automotive destination where *every detail matters* and *every guest is a VIP*.\n\nWe’re looking for a *Client Experience & Executive Concierge* — someone with equal parts presence, polish, and performance. You’ll be the heartbeat of the showroom, the first and lasting impression for every guest, and a trusted right hand to executive leadership.\n\nThis is where *hospitality meets horsepower*, and where your organizational talents and love for people shine.\n\n*What You’ll Own:*\n\n*Guest Experience Leadership*\n\n* Greet, host, and engage showroom and service guests with warmth and intention\n* Anticipate client needs before they ask — from refreshments to seating to personalized touches\n* Ensure showroom vibe stays premium: music, scent, cleanliness, and energy\n\n*Call Management & Communication*\n\n* Manage all inbound calls with professionalism and efficiency\n* Route calls appropriately and ensure follow-up happens — no dropped balls\n* Follow up with sales and service guests post-visit to ensure satisfaction and retention\n\n*Event & Hospitality Support*\n\n* Assist in the planning and execution of exclusive dealership events and client experiences\n* Maintain and stock the *hot bar* and *wet bar* with premium refreshments and light snacks\n* Coordinate luxury touches — from gift bags to floral arrangements to lounge ambiance\n\n*Executive Support*\n\n* Help track KPIs, organize files, and support day-to-day dealership operations\n\n*Who Thrives in This Role:*\n\n* *You light up a room.* Clients feel seen, heard, and appreciated when they interact with you\n* *You’re tech-savvy and sharp.* CRM systems, Microsoft Office, and Google Suite are second nature\n* *You juggle and glide.* Multi-tasking doesn’t stress you — it energizes you\n* *You anticipate.* You don’t wait for instructions — you’re already two steps ahead\n* *You love details.* From staging a lounge to formatting a calendar, you care how it _looks_ and how it _feels_\n\n*Preferred (but not required):*\n\n* Background in luxury retail, hospitality, or customer service\n* Admin experience supporting senior leadership\n* Familiarity with dealership CRMs or automotive scheduling tools\n\n*Perks & Culture:*\n\n* Competitive pay\n* Medical, dental, and vision insurance\n* 401(k) with company profit sharing\n* Paid Time Off\n* Vehicle purchase & service discounts\n* Referral bonuses\n* A luxury work environment designed to feel more like a boutique hotel than a car dealership\n* A leadership team that respects your work and values your growth\n\n*This is your stage.*\nIf you know how to make an entrance — and even more importantly, a lasting impression — we want to meet you.\n\nJob Types: Full-time, Part-time\n\nPay: $46,097.58 - $55,515.36 per year\n\nExpected hours: 40 per week\n\nBenefits:\n* Dental insurance\n* Employee discount\n* Flexible schedule\n* Health insurance\n* Life insurance\n* Paid time off\n* Vision insurance\n\nWork Location: In person","company":"Carloop","rawCompany":"carloop","city":"Greensboro","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-08-19T15:47:40.154Z","occupations":[{"code":"39-6012.00","title":"Concierges","slug":"concierges"},{"code":"49-3023.00","title":"Automotive Service Technicians and Mechanics","slug":"automotive-service-technicians-and-mechanics"},{"code":"43-4081.00","title":"Hotel, Motel, and Resort Desk Clerks","slug":"hotel-motel-and-resort-desk-clerks"}],"industries":[{"code":"441110","title":"New Car Dealers","slug":"new-car-dealers"},{"code":"441120","title":"Used Car Dealers","slug":"used-car-dealers"},{"code":"441227","title":"Motorcycle, ATV, and All Other Motor Vehicle Dealers","slug":"motorcycle-atv-and-all-other-motor-vehicle-dealers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Experience Manager","description":"*Now Hiring: Client Experience & Executive Concierge*\n\n_Be the Voice. Be the Vibe. Be the Standard._\n\nThis is not your typical front desk job — this is your invitation to play a starring role at a luxury automotive destination where *every detail matters* and *every guest is a VIP*.\n\nWe’re looking for a *Client Experience & Executive Concierge* — someone with equal parts presence, polish, and performance. You’ll be the heartbeat of the showroom, the first and lasting impression for every guest, and a trusted right hand to executive leadership.\n\nThis is where *hospitality meets horsepower*, and where your organizational talents and love for people shine.\n\n*What You’ll Own:*\n\n*Guest Experience Leadership*\n\n* Greet, host, and engage showroom and service guests with warmth and intention\n* Anticipate client needs before they ask — from refreshments to seating to personalized touches\n* Ensure showroom vibe stays premium: music, scent, cleanliness, and energy\n\n*Call Management & Communication*\n\n* Manage all inbound calls with professionalism and efficiency\n* Route calls appropriately and ensure follow-up happens — no dropped balls\n* Follow up with sales and service guests post-visit to ensure satisfaction and retention\n\n*Event & Hospitality Support*\n\n* Assist in the planning and execution of exclusive dealership events and client experiences\n* Maintain and stock the *hot bar* and *wet bar* with premium refreshments and light snacks\n* Coordinate luxury touches — from gift bags to floral arrangements to lounge ambiance\n\n*Executive Support*\n\n* Help track KPIs, organize files, and support day-to-day dealership operations\n\n*Who Thrives in This Role:*\n\n* *You light up a room.* Clients feel seen, heard, and appreciated when they interact with you\n* *You’re tech-savvy and sharp.* CRM systems, Microsoft Office, and Google Suite are second nature\n* *You juggle and glide.* Multi-tasking doesn’t stress you — it energizes you\n* *You anticipate.* You don’t wait for instructions — you’re already two steps ahead\n* *You love details.* From staging a lounge to formatting a calendar, you care how it _looks_ and how it _feels_\n\n*Preferred (but not required):*\n\n* Background in luxury retail, hospitality, or customer service\n* Admin experience supporting senior leadership\n* Familiarity with dealership CRMs or automotive scheduling tools\n\n*Perks & Culture:*\n\n* Competitive pay\n* Medical, dental, and vision insurance\n* 401(k) with company profit sharing\n* Paid Time Off\n* Vehicle purchase & service discounts\n* Referral bonuses\n* A luxury work environment designed to feel more like a boutique hotel than a car dealership\n* A leadership team that respects your work and values your growth\n\n*This is your stage.*\nIf you know how to make an entrance — and even more importantly, a lasting impression — we want to meet you.\n\nJob Types: Full-time, Part-time\n\nPay: $46,097.58 - $55,515.36 per year\n\nExpected hours: 40 per week\n\nBenefits:\n* Dental insurance\n* Employee discount\n* Flexible schedule\n* Health insurance\n* Life insurance\n* Paid time off\n* Vision insurance\n\nWork Location: In person","datePosted":"2026-08-19T15:47:40.154Z","dateModified":"2026-08-19T15:47:40.154Z","hiringOrganization":{"@type":"Organization","name":"Carloop","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Greensboro","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"53dea4148956d40c94bce99c"},"url":"https://jobsearcher.com/jobs/53dea4148956d40c94bce99c"}}