Epic Orders Application Analyst

Job DescriptionThe Epic Orders Application Analyst is responsible for providing technical support, configuration, and ongoing maintenance for assigned healthcare applications and related technologies throughout their full lifecycle. This includes application selection, implementation, optimization, support, archival, and decommissioning. The role may also manage small to mid-sized projects related to these applications and technologies. As required, the analyst maintains applicable certifications (e.g., Epic). This position performs essential functions independently under minimal supervision. The caregiver is expected to carry out standard duties with limited direction while exercising sound judgment and initiative.ScheduleMonday – Friday, 0800 – 1700 MT, On Call periodically.Essential FunctionsProvides support to stakeholders through analyzing and diagnosing problems to determine resolutionGathers, validates, and translates technological requirements into design and development specifications while providing product managementConfigures, tests, installs, implements, monitors, and maintains common and complex systems (applications, workflows, process hardware, etc.)Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshootingSolves common issues, incidents, and problems according to agreed-upon service levels and department standards.Serves as PM and completes PM functions for small to mid-size projects with multiple teamsCollaboratively works with peers, internal and external stakeholders, and vendorsFollows documentation and change management standards.Participates in the development of training and knowledge-based materials for use by peers, end-users, and other team members.Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specificationsDevelops and understands business reporting needs for end usersParticipates in on-call and command center responsibilities, if applicableAssists in developing and maintaining testing plans and scripts to verify system outputs and system integrityAttends and participates in team, project and department meetings to increase awareness and information flowWorks with project requestor to complete the minimum viable product of a demand in ServiceHubRequests resources for projects and enhancement work using ServiceHub Resource Plan processSkillsProficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, WordPossesses in-depth business and application knowledge and experienceKnowledge of system analysis and operating systemsSkilled in assessing needs and determining the best approach through documentationSkilled at problem definition and data collection by establishing facts and drawing valid conclusionsAbility to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulationsAbility to write correspondence and process documentsPreferred QualificationsEDUCATION: Bachelor's degree preferred in information technology, healthcare, business, or a related field.Additional relevant experience may substitute for lack of education upon supervisory and HR approval.EXPERIENCE: Certified in EpicCare Inpatient Procedure Orders with at least two (2) years of Epic build experience.RequirementsOperate computers and other IT equipment requiring the ability to move fingers and handsSee and read computer monitors and documentsRemain sitting or standing for long periods to perform workLocationKey Bank Tower, Nevada Central Office, Peaks Regional OfficeWork CitySalt Lake CityWork StateUtahScheduled Weekly Hours40Hourly Range$32.10 - $50.57BenefitsWe care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits).EEO StatementIntermountain Health is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.All positions subject to close without notice.J-18808-Ljbffr