{"schemaVersion":"jobsearcher.job.v1","id":"53bcf4e41fa2d4cb7a1ec4bf","url":"https://jobsearcher.com/jobs/53bcf4e41fa2d4cb7a1ec4bf","canonicalUrl":"https://jobsearcher.com/jobs/53bcf4e41fa2d4cb7a1ec4bf","title":"Shift Manager","description":"We are a leading Franchisee of ToGo Foods – the Franchisor for Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team!\nPosition Summary:\nA Shift Supervisor functions as the person in charge of the store in the absence of, or as directed by the manager, the Assistant Manager, or Store Manager for the duration of their assigned shift. You will be executing store operations, supervising Team Members, and delegating tasks as necessary. The Shift Supervisor is responsible for the preparation and presentation of Auntie Anne’s, Cinnabon, Jamba Juice, or Carvel products to their guests, and for the maintenance of the store premises and equipment, in accordance with Fresh Dining Concepts, LLC Auntie Anne’s and Cinnabon operation standards and policies. This role is critical in providing our guests with outstanding experience.\nEssential Duties and Responsibilities:\nInclude but are not limited to:\nPerform all the Team Member’s responsibilities such as preparing dough and other Jamba Juice products.\nPrepare Jamba Juice beverage and produdcts.\nInsert, rotate, and remove pretzel/Cinnabon trays; monitor ovens for correct baking time and product color.\nPrepare drinks and bag orders using appropriate health and safety measures.\nDirect and coordinate the activities of Team Members; coordinate their meal breaks and breaks per state and federal law.\nMaintain a calm demeanor during periods of high volume or unusual events to keep the store operating up to standards and to set a positive example for the team.\nIn the event of call-offs, no-shows, etc., contact the Store Manager or Assistant Manager, as directed, and recommend a solution to secure a replacement for the shift.\nMonitor product quality and adherence to proper operating procedures; complaints, as required.\nEnsure guest service and a positive guest experience.\nAddress, respond to, and resolve guests’ needs, questions, and complaints, as required.\nAssure that all opening/closing procedures are performed, including all daily and scheduled, periodic (weekly, monthly if applicable) maintenance and cleaning procedures.\nResponsible for store funds during shift assigned. Access to bottom safe to issue and replace shift drawers/till and access to “to make change”.\nRun register reports, complete Daily Cash Reports, and hourly reading sheets. If closing, complete the Sales Log report.\nFollow all cash management and cash register policies and ensure proper cash management practices are followed.\nComplies with all Jamba Juice and Fresh Dining Concepts, LLC policies/procedures including relevant federal and state regulations, e.g., safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.\nQualifications:\nMust be 18 years old or older.\n6 months to 2 years of experience in retail management, food service industry, or equivalent retail experience.\nCurrent food handler certification, or ability to obtain certification within the first 30 days as required by local law.\nBasic math and basic reading skills, including simple addition, multiplication, and subtraction.\nAbility to use and operate a calculator accurately.\nAttention to detail.\nDisplay the ability to develop skills in leadership, coaching others respectfully and professionally.\nStronger guest focus with excellent people skills; including a positive can-do attitude, and a teachable spirit.\nAvailability to work shifts, including nights, weekends, and holidays.\nCompliance with all health and sanitation laws and regulations.\nPreferred Qualifications\nExperience in computers, smart phones, iPads, retail handhelds, and POS systems.\nGeneral knowledge and understanding of the food industry or retail operations preferred, but not required.\nJob Requirements/Physical Demands:\nThe essential job functions are prolonged/stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions (i.e., rolling, dipping pretzels/Cinnabon).\nThe ability to lift to 50+ pounds.\nAbility to work in a fast-paced, highly stressed environment when dealing with point-of-sale system/guests/staff.\nWork with agility.\nOccasional long hours within the state and federal applicable laws.\nAge Requirements\n(Cinnabon / Auntie Anne’s) Oven – minimum age to operate is 16 years old (16-year-old not able to use freight elevator)\n(Cinnabon / Auntie Anne’s) Mixer – minimum age to operate is 18 years old.\nLicense/Certifications:\nReliable transportation.\nCurrent ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment.\nFood Handler Permit as required by local laws.\nCompliance with all local Health Department requirements.\nWork Environment:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.\nThe duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list.","company":"Fresh Dining Concepts","rawCompany":"fresh dining concepts","city":"Auburn","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-05T11:28:17.888Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722515","title":"Snack and Nonalcoholic Beverage Bars","slug":"snack-and-nonalcoholic-beverage-bars"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Manager","description":"We are a leading Franchisee of ToGo Foods – the Franchisor for Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team!\nPosition Summary:\nA Shift Supervisor functions as the person in charge of the store in the absence of, or as directed by the manager, the Assistant Manager, or Store Manager for the duration of their assigned shift. You will be executing store operations, supervising Team Members, and delegating tasks as necessary. The Shift Supervisor is responsible for the preparation and presentation of Auntie Anne’s, Cinnabon, Jamba Juice, or Carvel products to their guests, and for the maintenance of the store premises and equipment, in accordance with Fresh Dining Concepts, LLC Auntie Anne’s and Cinnabon operation standards and policies. This role is critical in providing our guests with outstanding experience.\nEssential Duties and Responsibilities:\nInclude but are not limited to:\nPerform all the Team Member’s responsibilities such as preparing dough and other Jamba Juice products.\nPrepare Jamba Juice beverage and produdcts.\nInsert, rotate, and remove pretzel/Cinnabon trays; monitor ovens for correct baking time and product color.\nPrepare drinks and bag orders using appropriate health and safety measures.\nDirect and coordinate the activities of Team Members; coordinate their meal breaks and breaks per state and federal law.\nMaintain a calm demeanor during periods of high volume or unusual events to keep the store operating up to standards and to set a positive example for the team.\nIn the event of call-offs, no-shows, etc., contact the Store Manager or Assistant Manager, as directed, and recommend a solution to secure a replacement for the shift.\nMonitor product quality and adherence to proper operating procedures; complaints, as required.\nEnsure guest service and a positive guest experience.\nAddress, respond to, and resolve guests’ needs, questions, and complaints, as required.\nAssure that all opening/closing procedures are performed, including all daily and scheduled, periodic (weekly, monthly if applicable) maintenance and cleaning procedures.\nResponsible for store funds during shift assigned. Access to bottom safe to issue and replace shift drawers/till and access to “to make change”.\nRun register reports, complete Daily Cash Reports, and hourly reading sheets. If closing, complete the Sales Log report.\nFollow all cash management and cash register policies and ensure proper cash management practices are followed.\nComplies with all Jamba Juice and Fresh Dining Concepts, LLC policies/procedures including relevant federal and state regulations, e.g., safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.\nQualifications:\nMust be 18 years old or older.\n6 months to 2 years of experience in retail management, food service industry, or equivalent retail experience.\nCurrent food handler certification, or ability to obtain certification within the first 30 days as required by local law.\nBasic math and basic reading skills, including simple addition, multiplication, and subtraction.\nAbility to use and operate a calculator accurately.\nAttention to detail.\nDisplay the ability to develop skills in leadership, coaching others respectfully and professionally.\nStronger guest focus with excellent people skills; including a positive can-do attitude, and a teachable spirit.\nAvailability to work shifts, including nights, weekends, and holidays.\nCompliance with all health and sanitation laws and regulations.\nPreferred Qualifications\nExperience in computers, smart phones, iPads, retail handhelds, and POS systems.\nGeneral knowledge and understanding of the food industry or retail operations preferred, but not required.\nJob Requirements/Physical Demands:\nThe essential job functions are prolonged/stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions (i.e., rolling, dipping pretzels/Cinnabon).\nThe ability to lift to 50+ pounds.\nAbility to work in a fast-paced, highly stressed environment when dealing with point-of-sale system/guests/staff.\nWork with agility.\nOccasional long hours within the state and federal applicable laws.\nAge Requirements\n(Cinnabon / Auntie Anne’s) Oven – minimum age to operate is 16 years old (16-year-old not able to use freight elevator)\n(Cinnabon / Auntie Anne’s) Mixer – minimum age to operate is 18 years old.\nLicense/Certifications:\nReliable transportation.\nCurrent ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment.\nFood Handler Permit as required by local laws.\nCompliance with all local Health Department requirements.\nWork Environment:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.\nThe duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list.","datePosted":"2026-08-05T11:28:17.888Z","dateModified":"2026-08-05T11:28:17.888Z","hiringOrganization":{"@type":"Organization","name":"Fresh Dining Concepts","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Auburn","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"53bcf4e41fa2d4cb7a1ec4bf"},"url":"https://jobsearcher.com/jobs/53bcf4e41fa2d4cb7a1ec4bf"}}