Customer Service Representative

This job was posted by https://www.kansasworks.com : For moreinformation, please see: https://www.kansasworks.com/jobs/13562884**Position Objective**Responsible for maintaining excellent communication and relations withclients of Etezazi Industries. Provide actual, current status on clientwork and set proper expectations and timelines allowing Etezazi to meetthem.**Essential Functions**Reasonable accommodations may be made to enable individuals withDisabilities To Perform The Essential Functions. Ensure outstanding customer satisfaction by maintaining strongworking relationships. Ensure daily accuracy of shipping dispatch list. Assist team members to deliver products/services that meet or exceedthe customer requirements. Provide proper response and compensation to customers on time. Maintain complete and accurate customer correspondence data. Develop and update client related reports. Managing client relationships to build a reputation for excellentservice and generate repeat business. Negotiate and manage agreements through business contract process. Identify and develop problem solving methodologies to resolvecustomer issues. Communicate directly with shipping department for status-inventorycontrol reports. Track work orders to ensure customer delivery dates. Any other duties assigned by upper management. Participate in AS9100 and other standards development andmaintenance. Other duties, as assigned.