{"schemaVersion":"jobsearcher.job.v1","id":"537a67a0e8f5ecf2c04dec22","url":"https://jobsearcher.com/jobs/537a67a0e8f5ecf2c04dec22","canonicalUrl":"https://jobsearcher.com/jobs/537a67a0e8f5ecf2c04dec22","title":"Program Aide","description":"Job TitleAssists all programs including greeting clients & visitors, answering phones, scheduling appointments, speaking knowledgeably about services and making referrals as appropriate. Also, enters requisitions, manages invoices, files, keeps track of schedules, and assists with other duties. Must be bilingual in Spanish.\r\nMinimum Qualifications:\r\nEducation: High school diploma or GED. Customer service experience and handling a busy phone system in a similar setting. Bilingual in Spanish required. Excellent customer service and communication skills. Ability to maintain confidentiality and maintain composure. Basic computer skills.\r\nPrincipal Accountabilities:\r\nGreets and assists the public and employees with a positive, professional demeanor at all times.\r\nAnswers the telephone promptly, screens and direct calls accurately, answer questions, takes and routes messages.\r\nServes as a program resource. Provides information to callers/walk-ins about our services as inquiries are made.\r\nSorts and distributes mail in a timely fashion.\r\nSchedules and tracks client appointments/cancellations & communicates to service providers as appropriate.\r\nProvides basic secretarial support as requested by supervisor and other managers.\r\nEnsures the lobby area is clean, orderly and well maintained at all times.\r\nEnsures visitor/client/staff sign in policy and procedure is followed. Notifies employees when clients/visitors have arrived as required. Ensures van sign out/in policy is followed.\r\nAssists in collecting information needed for reports, client files & billing. May assist with analysis and/or billing.\r\nProcess Requisitions for approval in a timely manner. Deliver requisitions to accounting/pick up checks if needed.\r\nSchedule FedEx pickup for UA's or packages needed to be sent out.\r\nCompletes other duties as assigned.\r\nPhysical and Mental Requirements:\r\nMental Demands: Ability to communicate easily and effectively verbally and in writing, maintain emotional control under stress, maintain confidentiality\r\nPhysical Demands: Moderate standing, stooping, bending, and lifting. Prolonged speaking.","company":"Aama","rawCompany":"aama","city":"Houston","state":"TX","isRemote":false,"isActive":true,"createdAt":"2026-05-06T01:24:37.748Z","occupations":[{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"43-6013.00","title":"Medical Secretaries and Administrative Assistants","slug":"medical-secretaries-and-administrative-assistants"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"}],"industries":[{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"926110","title":"Administration of General Economic Programs","slug":"administration-of-general-economic-programs"},{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Aide","description":"Job TitleAssists all programs including greeting clients & visitors, answering phones, scheduling appointments, speaking knowledgeably about services and making referrals as appropriate. Also, enters requisitions, manages invoices, files, keeps track of schedules, and assists with other duties. Must be bilingual in Spanish.\r\nMinimum Qualifications:\r\nEducation: High school diploma or GED. Customer service experience and handling a busy phone system in a similar setting. Bilingual in Spanish required. Excellent customer service and communication skills. Ability to maintain confidentiality and maintain composure. Basic computer skills.\r\nPrincipal Accountabilities:\r\nGreets and assists the public and employees with a positive, professional demeanor at all times.\r\nAnswers the telephone promptly, screens and direct calls accurately, answer questions, takes and routes messages.\r\nServes as a program resource. Provides information to callers/walk-ins about our services as inquiries are made.\r\nSorts and distributes mail in a timely fashion.\r\nSchedules and tracks client appointments/cancellations & communicates to service providers as appropriate.\r\nProvides basic secretarial support as requested by supervisor and other managers.\r\nEnsures the lobby area is clean, orderly and well maintained at all times.\r\nEnsures visitor/client/staff sign in policy and procedure is followed. Notifies employees when clients/visitors have arrived as required. Ensures van sign out/in policy is followed.\r\nAssists in collecting information needed for reports, client files & billing. May assist with analysis and/or billing.\r\nProcess Requisitions for approval in a timely manner. Deliver requisitions to accounting/pick up checks if needed.\r\nSchedule FedEx pickup for UA's or packages needed to be sent out.\r\nCompletes other duties as assigned.\r\nPhysical and Mental Requirements:\r\nMental Demands: Ability to communicate easily and effectively verbally and in writing, maintain emotional control under stress, maintain confidentiality\r\nPhysical Demands: Moderate standing, stooping, bending, and lifting. Prolonged speaking.","datePosted":"2026-05-06T01:24:37.748Z","dateModified":"2026-05-06T01:24:37.748Z","hiringOrganization":{"@type":"Organization","name":"Aama","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"537a67a0e8f5ecf2c04dec22"},"url":"https://jobsearcher.com/jobs/537a67a0e8f5ecf2c04dec22"}}