Mechancial Field Service Technician
The Field Service Technician provides onsite repair services to customers.
Duties and Responsibilities
Installing, repairing equipment and training customer personnel on how to maintain machines.
Satisfy and complete all aspects of service call, all business reporting including timesheets, repair orders, machine checklists, receiving records, expense reports, and repair order logs.
Daily and responsive communication with Dispatch Call Center to receive jobs and relay job status upon completion of each service call
Responsive Interaction with customers providing highest level of service
Recognizing and securing additional revenue opportunities
Daily completion and submission of paperwork (i.e.: work orders, timesheets)
Prepare parts replenishment paperwork and submit daily to Parts Coordinator
Responsible for safety of van and assurance that all safety items required are on the van
Responsible for assuring that regular vehicle maintenance checks are performed
Other duties as assigned
QUALIFICATIONS
Education
High school diploma or equivalent
Experience
2+ years performing repair and maintenance work on machines such as military vehicles, tanks, heavy equipment and automobiles including diesel engines
Experience performing advanced troubleshooting of commercial machines
Machine knowledge course and demonstrated on the job skill.
Strong electro-mechanical skills with previous service experience
Small engines competency
Basic electrical knowledge.
Knowledge of AC and DC Circuits is a plus
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
8 hour shift
Day shift
Monday to Friday
Night shift
Weekends as needed
Willingness to travel:
75% (Preferred)
Work Location: On the road