Distribution Customer Service Representative

Distribution Customer Service RepresentativeWe're seeking a detail-oriented Customer Service Representative to support distribution operations. This role handles customer inquiries, processes orders, prepares shipping documents, and coordinates with internal departments to ensure accurate and timely service.Responsibilities:Respond to customer inquiries, complaints, and order questionsProcess customer orders and verify product availabilityPrepare paperwork for shipments and work ordersCoordinate last-minute shipping needs with Operations/TrafficVerify invoices and maintain order filesProvide shipment tracking and maintain damage/back-order logsCommunicate customer feedback to managementServe as liaison between warehouse, office, and customersRequirements:HS diploma or equivalentStrong computer skills (MS Office, typing, 10-key)Experience with UPS/FedEx shipping systemsExcellent communication and customer service skillsAbility to work in varying facility conditions and extended hours as neededJob Number: 1288894