{"schemaVersion":"jobsearcher.job.v1","id":"529d54bd2d250c44bdaee166","url":"https://jobsearcher.com/jobs/529d54bd2d250c44bdaee166","canonicalUrl":"https://jobsearcher.com/jobs/529d54bd2d250c44bdaee166","title":"Program Manager - Long Term and Community Integration Services","description":"Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, andstrengthen communities.Responsible for the coordination of the Long Term and Community Integration Services (LTCIS). Provide supervision, training, and guidance to assigned staff. Develop and implement Individual Service Plans (ISP) and provide support to assigned participants. Ensure compliance with all State and Federal regulatory guidelines, including Medicaid, Licensure, and (Commission on Accreditation of Rehabilitation Facilities) CARF, as well as other funding sources and company policy and procedure. Hire, train, and evaluate assigned staff and perform the duties as assigned by the Division Manager or designee.Primary Duties\r\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.These duties and responsibilities will be rated on the Annual Performance Review.\r\nComplete and review in an accurate and timely manner all evaluation/assessments/annual plans, progress reports, daily notes, incident reports, contacts, reviews, attendance, and other supporting documentation.\r\nMonitor services being provided by assigned personnel and ensure that the defined needs of the individuals served are being met.\r\nSupervise staff to ensure that comprehensive and appropriate services are provided to individuals being served in conjunction with task specifications and supervisory instructions.\r\nEnsure all programs and documentation comply with any and all regulatory agencies. Maintain a safe, secure and healthy work environment for all participants, staff, volunteers, interns, contractors, and visitors.\r\nReport and document any unsafe conditions to the appropriate agency/individual. Maintain familiarity and ensure compliance with all State and Federal regulatory guidelines, including Medicaid, Licensure, and CARF as well as other funding sources and company policy and procedure. Ensure that all individuals adhere to the ServiceSource practices, guidelines, and standards.Additional Responsibilities\r\nAssure that records of participants are being maintained to meet all regulatory standards. Provide support to the individuals and group as needed.\r\nMeet with representatives of other community agencies, families, and significant others for employee program planning and review. Complete and pass the Orientation to Developmental Disabilities (ODD) test and competencies. Coordinate and participate in Person Centered Planning (PCP) process and other meetings pertaining to the participant's outcomes and objectives.\r\nEnsure the development, writing, and implementation of the PCP. Maintain familiarity with Behavior Intervention techniques.\r\nAttend county Behavior Management and/or Human Rights Committee to present behavior intervention programs for participants served, if needed.\r\nCoordinate services with the support coordinators to facilitate total program services. Provide support in areas of program design, development and implementation.\r\nComplete and/or insure employees complete in an accurate and timely manner all evaluation/assessment reports, progress reports, case notes, incident reports, attendance and other supporting documentation.\r\nMaintain up-to-date information as required for participant files and funding sources. Ensure that the needs of the participants are being met and monitor services being provided by assigned personnel.\r\nMaintain participant files in compliance with Medicaid, Licensing, and CARF standards, etc. Coordinate with a wide range for resources, both internal and external, to provide meaningful services and activities for all participants. Monitor employee's compliance to organizational policies and procedures.\r\nEstablish and maintain a working relationship with assigned employees, support staff and the members of other departments.\r\nPerform other responsibilities as assigned.Qualifications: Education, Experience, and Certification(s)\r\nRequired: High school diploma or General Educational Development\r\nPreferred: Bachelor's degree in Human Services or another related field preferred.\r\nRequired: Three (3) years' experience in the human service field.\r\nRequired: One year (1) supervisory experience.\r\nMust pass State of Virginia Department of Behavioral Health and Developmental Services (DBHDS) fingerprinting and criminal background check.\r\nMust pass the ODD (Orientation to Developmental Disabilities) assessment and competencies.\r\nEmployees who drive individuals in the community or on behalf of the company must possess a current and valid driver's license. Eligible drivers must have a good motor vehicle record (MVR). Driving requirements vary by site.\r\nIf eligible to drive, must pass the online driving training within 15 days of hire.Knowledge, Skills, and Abilities\r\nPhysical ability to support participants with personal care (feeding, toileting, transferring, etc.).\r\nAbility to relate well to people at all levels of an organization.\r\nProficiency in Microsoft Office skills, and the ability to become familiar with corporate specificprograms and software, such as Microsoft Teams or ZOOM.\r\nAbility to solve practical problems andadapt to new information and guidance quickly.\r\nExcellent verbaland writtencommunication skills.\r\nDetail-oriented and able to carry out work with the highest levels of accuracy.\r\nAbility to work independently and as part of a team.\r\nKnowledge of behavior intervention principles.\r\nKnowledge of community resources.Physical Demands\r\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee may occasionally lift or move office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.Work Environment\r\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.What We Offer - for Benefit Eligible Employees May Include:\r\nBecause ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:\r\nHealth coverage for you and your family through Medical, Dental, and Vision plans.Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.A generous paid time-off program in which the benefits increase based on your tenure with the company.We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class.We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.PAY TRANSPARENCY POLICY STATEMENT:\r\nThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information","company":"Servicesource","rawCompany":"servicesource","city":"Chantilly","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-07-21T01:07:01.111Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"21-1099.00","title":"Community and Social Service Specialists, All Other","slug":"community-and-social-service-specialists-all-other"}],"industries":[{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"624310","title":"Vocational Rehabilitation Services","slug":"vocational-rehabilitation-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager - Long Term and Community Integration Services","description":"Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, andstrengthen communities.Responsible for the coordination of the Long Term and Community Integration Services (LTCIS). Provide supervision, training, and guidance to assigned staff. Develop and implement Individual Service Plans (ISP) and provide support to assigned participants. Ensure compliance with all State and Federal regulatory guidelines, including Medicaid, Licensure, and (Commission on Accreditation of Rehabilitation Facilities) CARF, as well as other funding sources and company policy and procedure. Hire, train, and evaluate assigned staff and perform the duties as assigned by the Division Manager or designee.Primary Duties\r\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.These duties and responsibilities will be rated on the Annual Performance Review.\r\nComplete and review in an accurate and timely manner all evaluation/assessments/annual plans, progress reports, daily notes, incident reports, contacts, reviews, attendance, and other supporting documentation.\r\nMonitor services being provided by assigned personnel and ensure that the defined needs of the individuals served are being met.\r\nSupervise staff to ensure that comprehensive and appropriate services are provided to individuals being served in conjunction with task specifications and supervisory instructions.\r\nEnsure all programs and documentation comply with any and all regulatory agencies. Maintain a safe, secure and healthy work environment for all participants, staff, volunteers, interns, contractors, and visitors.\r\nReport and document any unsafe conditions to the appropriate agency/individual. Maintain familiarity and ensure compliance with all State and Federal regulatory guidelines, including Medicaid, Licensure, and CARF as well as other funding sources and company policy and procedure. Ensure that all individuals adhere to the ServiceSource practices, guidelines, and standards.Additional Responsibilities\r\nAssure that records of participants are being maintained to meet all regulatory standards. Provide support to the individuals and group as needed.\r\nMeet with representatives of other community agencies, families, and significant others for employee program planning and review. Complete and pass the Orientation to Developmental Disabilities (ODD) test and competencies. Coordinate and participate in Person Centered Planning (PCP) process and other meetings pertaining to the participant's outcomes and objectives.\r\nEnsure the development, writing, and implementation of the PCP. Maintain familiarity with Behavior Intervention techniques.\r\nAttend county Behavior Management and/or Human Rights Committee to present behavior intervention programs for participants served, if needed.\r\nCoordinate services with the support coordinators to facilitate total program services. Provide support in areas of program design, development and implementation.\r\nComplete and/or insure employees complete in an accurate and timely manner all evaluation/assessment reports, progress reports, case notes, incident reports, attendance and other supporting documentation.\r\nMaintain up-to-date information as required for participant files and funding sources. Ensure that the needs of the participants are being met and monitor services being provided by assigned personnel.\r\nMaintain participant files in compliance with Medicaid, Licensing, and CARF standards, etc. Coordinate with a wide range for resources, both internal and external, to provide meaningful services and activities for all participants. Monitor employee's compliance to organizational policies and procedures.\r\nEstablish and maintain a working relationship with assigned employees, support staff and the members of other departments.\r\nPerform other responsibilities as assigned.Qualifications: Education, Experience, and Certification(s)\r\nRequired: High school diploma or General Educational Development\r\nPreferred: Bachelor's degree in Human Services or another related field preferred.\r\nRequired: Three (3) years' experience in the human service field.\r\nRequired: One year (1) supervisory experience.\r\nMust pass State of Virginia Department of Behavioral Health and Developmental Services (DBHDS) fingerprinting and criminal background check.\r\nMust pass the ODD (Orientation to Developmental Disabilities) assessment and competencies.\r\nEmployees who drive individuals in the community or on behalf of the company must possess a current and valid driver's license. Eligible drivers must have a good motor vehicle record (MVR). Driving requirements vary by site.\r\nIf eligible to drive, must pass the online driving training within 15 days of hire.Knowledge, Skills, and Abilities\r\nPhysical ability to support participants with personal care (feeding, toileting, transferring, etc.).\r\nAbility to relate well to people at all levels of an organization.\r\nProficiency in Microsoft Office skills, and the ability to become familiar with corporate specificprograms and software, such as Microsoft Teams or ZOOM.\r\nAbility to solve practical problems andadapt to new information and guidance quickly.\r\nExcellent verbaland writtencommunication skills.\r\nDetail-oriented and able to carry out work with the highest levels of accuracy.\r\nAbility to work independently and as part of a team.\r\nKnowledge of behavior intervention principles.\r\nKnowledge of community resources.Physical Demands\r\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee may occasionally lift or move office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.Work Environment\r\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.What We Offer - for Benefit Eligible Employees May Include:\r\nBecause ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:\r\nHealth coverage for you and your family through Medical, Dental, and Vision plans.Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.A generous paid time-off program in which the benefits increase based on your tenure with the company.We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class.We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.PAY TRANSPARENCY POLICY STATEMENT:\r\nThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information","datePosted":"2026-07-21T01:07:01.111Z","dateModified":"2026-07-21T01:07:01.111Z","hiringOrganization":{"@type":"Organization","name":"Servicesource","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chantilly","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"529d54bd2d250c44bdaee166"},"url":"https://jobsearcher.com/jobs/529d54bd2d250c44bdaee166"}}