{"schemaVersion":"jobsearcher.job.v1","id":"5287d3ca7b0fdf8115d3d482","url":"https://jobsearcher.com/jobs/5287d3ca7b0fdf8115d3d482","canonicalUrl":"https://jobsearcher.com/jobs/5287d3ca7b0fdf8115d3d482","title":"Program Manager","description":"Job Summary:The Program Manager/Event Coordinator is responsible for managing contract performance, overseeing service delivery, and coordinating enterprise AV/VTC events. This role serves as the primary liaison for government clients, ensuring all contractual obligations, service levels, and performance goals are met while driving continuous service improvements.Responsibilities:Serve as the primary interface with EEOC COR and Contracting Officer.Manage contract performance, staffing, quality control, and risk management.Oversee SLA compliance and operational reporting.Coordinate AV/VTC events and executive briefings.Manage project schedules, resource allocation, and customer communications.Lead performance reviews and continuous service improvement initiatives.Ensure ITIL-aligned service delivery and governance.Required Skills & Certifications:Bachelor's degree.8+ years managing Federal IT support operations.Experience managing Help Desk and End User Support contracts.Strong customer engagement and communication skills.Preferred Skills & Certifications:PMP Certification.ITIL Foundation or higher certification.Special Considerations:Must maintain effective communication with government stakeholders.Adherence to ITIL service delivery and governance standards.Scheduling:Standard federal work schedule with flexibility to support AV/VTC events and executive briefings as needed.","company":"VTech Solutions","rawCompany":"vtech solution","city":"Andrews Air Force Base","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-10-24T13:35:28.950Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"921190","title":"Other General Government Support","slug":"other-general-government-support"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager","description":"Job Summary:The Program Manager/Event Coordinator is responsible for managing contract performance, overseeing service delivery, and coordinating enterprise AV/VTC events. This role serves as the primary liaison for government clients, ensuring all contractual obligations, service levels, and performance goals are met while driving continuous service improvements.Responsibilities:Serve as the primary interface with EEOC COR and Contracting Officer.Manage contract performance, staffing, quality control, and risk management.Oversee SLA compliance and operational reporting.Coordinate AV/VTC events and executive briefings.Manage project schedules, resource allocation, and customer communications.Lead performance reviews and continuous service improvement initiatives.Ensure ITIL-aligned service delivery and governance.Required Skills & Certifications:Bachelor's degree.8+ years managing Federal IT support operations.Experience managing Help Desk and End User Support contracts.Strong customer engagement and communication skills.Preferred Skills & Certifications:PMP Certification.ITIL Foundation or higher certification.Special Considerations:Must maintain effective communication with government stakeholders.Adherence to ITIL service delivery and governance standards.Scheduling:Standard federal work schedule with flexibility to support AV/VTC events and executive briefings as needed.","datePosted":"2026-10-24T13:35:28.950Z","dateModified":"2026-10-24T13:35:28.950Z","hiringOrganization":{"@type":"Organization","name":"VTech Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Andrews Air Force Base","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5287d3ca7b0fdf8115d3d482"},"url":"https://jobsearcher.com/jobs/5287d3ca7b0fdf8115d3d482"}}