{"schemaVersion":"jobsearcher.job.v1","id":"5276c420a73ea85cf9c094dd","url":"https://jobsearcher.com/jobs/5276c420a73ea85cf9c094dd","canonicalUrl":"https://jobsearcher.com/jobs/5276c420a73ea85cf9c094dd","title":"Technical Implementation Consultant","description":"Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.\r\nWe are seeking a Technical Implementation Consultant to lead the technical work required to successfully deploy our SaaS platform for enterprise utility customers. This role is critical to ensuring secure, scalable, and repeatable implementations for customers operating critical infrastructure.\r\nThe Technical Implementation Consultant serves as the technical owner of implementation workstreams, partnering closely with Customer Success, Product, and Engineering to deliver high-quality customer deployments. This role focuses on configuration and technical enablement required to bring customers live, including integrations, SSO, data migration, environment configuration, and technical validation.\r\nThis role is not the overall project or program owner. Instead, it is a hands-on technical leadership role accountable for ensuring customer environments are implemented correctly and aligned with platform best practices.\r\nThis is a high-impact opportunity within a growing enterprise SaaS organization supporting the Utilities & Energy sector, where technical readiness, security, and reliability are essential.\r\nLocation: United States (Remote) with up to 25% travel\r\nDuties and Responsibilities\r\nTechnical Implementation Ownership\r\nLead the technical implementation workstream for enterprise customer deployments from kickoff through go-live, demonstrating accountability for delivery quality and outcomes\r\nConduct technical discovery related to customer environments, identity systems, integrations, data sources, and deployment requirements\r\nTranslate business and implementation requirements into scalable, customer-centric technical configuration and deployment plans\r\nDefine, document, and manage technical design decisions aligned with platform standards and long-term maintainability\r\nPartner collaboratively with Customer Success and Implementation teams to ensure technical execution aligns with the overall rollout strategy\r\nTrack and document technical implementation activities to support transparency, knowledge sharing, and repeatability\r\nIdentity, Access, and Security Configuration\r\nLead configuration and troubleshooting of single sign-on (SSO) and user provisioning using SAML, OIDC, and related technologies\r\nConfigure tenant setup, authentication flows, role mappings, and access controls to meet enterprise security requirements\r\nCollaborate authentically with customer IT and security teams to validate connectivity, certificates, claims mapping, and identity architecture\r\nSupport enterprise security readiness reviews and document final configurations for long-term operational success\r\nIntegrations and Technical Connectivity\r\nScope, design, and configure integrations with upstream and downstream customer systems\r\nLead validation of APIs, file-based integrations, middleware workflows, and data exchange patterns\r\nTroubleshoot and resolve integration issues during implementation and testing with a calm, solutions-oriented approach\r\nPartner with Support and Engineering on complex requirements, defects, or product gaps\r\nEstablish innovative, repeatable integration patterns and best practices across implementations\r\nData Migration and Environment Configuration\r\nLead planning and execution of data migrations, imports, and configuration deployments\r\nValidate source data quality, mappings, transformations, and readiness for import\r\nConfigure customer environments including templates, workflows, forms, users, permissions, and solution settings\r\nPerform technical validation prior to customer UAT and go-live to ensure reliability and scalability\r\nEnsure customer-specific configurations align with platform standards while supporting flexibility where needed\r\nTesting, Validation, and Go-Live Readiness\r\nSupport technical test planning for SSO, integrations, data loads, and environment configuration\r\nExecute or coordinate technical validation during customer UAT\r\nIdentify and communicate technical risks, dependencies, and blockers impacting launch readiness\r\nSupport technical cutover planning and ensure clean handoff to Support and Customer Success teams\r\nScalable Implementation Tooling and Standards\r\nIdentify recurring implementation challenges and convert them into reusable tools, templates, and standard approaches\r\nDefine and evolve standard patterns for integrations, data loads, SSO configuration, and environment setup\r\nCollaborate with Product and Engineering to shape implementation tooling and platform enhancements\r\nCreate documentation and technical accelerators that reduce manual effort and improve implementation velocity\r\nRecommend product improvements that enhance scalability, reliability, and customer experience\r\nRequired Skills & Experience\r\n2+ years of experience in solutions consulting, implementation consulting, solutions architecture, or technical deployment roles within enterprise SaaS\r\nProven experience leading technical workstreams for enterprise software implementations\r\nHands-on experience with SSO technologies such as SAML, OIDC, and SCIM\r\nExperience with APIs, integration patterns, and data migration or import processes\r\nAbility to translate customer requirements into scalable, supportable technical configurations\r\nStrong troubleshooting skills across authentication, integrations, and environment setup\r\nAbility to collaborate effectively with customer IT teams, internal Engineering partners, and cross-functional stakeholders\r\nStrong written and verbal communication skills, with the ability to build confidence and trust\r\nPreferred Skills & Experience\r\nExperience implementing software for utility, energy, industrial, or regulated enterprise customers\r\nFamiliarity with mobile and web applications used in field or operational environments\r\nExperience with enterprise identity providers such as Microsoft Entra ID (Azure AD), Okta, or similar platforms\r\nExperience with configuration-heavy SaaS applications, workflow tools, or operational platforms\r\nBackground in technical architecture, enterprise deployments, or customer-facing solutions engineering\r\nExperience with reporting or dashboards using Power BI or similar tools\r\nBenefits\r\nThis position also includes a competitive benefit package including financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more.\r\nWe are an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.\r\nThe successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.\r\nJ-18808-Ljbffr","company":"Itron","rawCompany":"itron","city":"Springfield","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-08T00:55:06.234Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Implementation Consultant","description":"Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.\r\nWe are seeking a Technical Implementation Consultant to lead the technical work required to successfully deploy our SaaS platform for enterprise utility customers. This role is critical to ensuring secure, scalable, and repeatable implementations for customers operating critical infrastructure.\r\nThe Technical Implementation Consultant serves as the technical owner of implementation workstreams, partnering closely with Customer Success, Product, and Engineering to deliver high-quality customer deployments. This role focuses on configuration and technical enablement required to bring customers live, including integrations, SSO, data migration, environment configuration, and technical validation.\r\nThis role is not the overall project or program owner. Instead, it is a hands-on technical leadership role accountable for ensuring customer environments are implemented correctly and aligned with platform best practices.\r\nThis is a high-impact opportunity within a growing enterprise SaaS organization supporting the Utilities & Energy sector, where technical readiness, security, and reliability are essential.\r\nLocation: United States (Remote) with up to 25% travel\r\nDuties and Responsibilities\r\nTechnical Implementation Ownership\r\nLead the technical implementation workstream for enterprise customer deployments from kickoff through go-live, demonstrating accountability for delivery quality and outcomes\r\nConduct technical discovery related to customer environments, identity systems, integrations, data sources, and deployment requirements\r\nTranslate business and implementation requirements into scalable, customer-centric technical configuration and deployment plans\r\nDefine, document, and manage technical design decisions aligned with platform standards and long-term maintainability\r\nPartner collaboratively with Customer Success and Implementation teams to ensure technical execution aligns with the overall rollout strategy\r\nTrack and document technical implementation activities to support transparency, knowledge sharing, and repeatability\r\nIdentity, Access, and Security Configuration\r\nLead configuration and troubleshooting of single sign-on (SSO) and user provisioning using SAML, OIDC, and related technologies\r\nConfigure tenant setup, authentication flows, role mappings, and access controls to meet enterprise security requirements\r\nCollaborate authentically with customer IT and security teams to validate connectivity, certificates, claims mapping, and identity architecture\r\nSupport enterprise security readiness reviews and document final configurations for long-term operational success\r\nIntegrations and Technical Connectivity\r\nScope, design, and configure integrations with upstream and downstream customer systems\r\nLead validation of APIs, file-based integrations, middleware workflows, and data exchange patterns\r\nTroubleshoot and resolve integration issues during implementation and testing with a calm, solutions-oriented approach\r\nPartner with Support and Engineering on complex requirements, defects, or product gaps\r\nEstablish innovative, repeatable integration patterns and best practices across implementations\r\nData Migration and Environment Configuration\r\nLead planning and execution of data migrations, imports, and configuration deployments\r\nValidate source data quality, mappings, transformations, and readiness for import\r\nConfigure customer environments including templates, workflows, forms, users, permissions, and solution settings\r\nPerform technical validation prior to customer UAT and go-live to ensure reliability and scalability\r\nEnsure customer-specific configurations align with platform standards while supporting flexibility where needed\r\nTesting, Validation, and Go-Live Readiness\r\nSupport technical test planning for SSO, integrations, data loads, and environment configuration\r\nExecute or coordinate technical validation during customer UAT\r\nIdentify and communicate technical risks, dependencies, and blockers impacting launch readiness\r\nSupport technical cutover planning and ensure clean handoff to Support and Customer Success teams\r\nScalable Implementation Tooling and Standards\r\nIdentify recurring implementation challenges and convert them into reusable tools, templates, and standard approaches\r\nDefine and evolve standard patterns for integrations, data loads, SSO configuration, and environment setup\r\nCollaborate with Product and Engineering to shape implementation tooling and platform enhancements\r\nCreate documentation and technical accelerators that reduce manual effort and improve implementation velocity\r\nRecommend product improvements that enhance scalability, reliability, and customer experience\r\nRequired Skills & Experience\r\n2+ years of experience in solutions consulting, implementation consulting, solutions architecture, or technical deployment roles within enterprise SaaS\r\nProven experience leading technical workstreams for enterprise software implementations\r\nHands-on experience with SSO technologies such as SAML, OIDC, and SCIM\r\nExperience with APIs, integration patterns, and data migration or import processes\r\nAbility to translate customer requirements into scalable, supportable technical configurations\r\nStrong troubleshooting skills across authentication, integrations, and environment setup\r\nAbility to collaborate effectively with customer IT teams, internal Engineering partners, and cross-functional stakeholders\r\nStrong written and verbal communication skills, with the ability to build confidence and trust\r\nPreferred Skills & Experience\r\nExperience implementing software for utility, energy, industrial, or regulated enterprise customers\r\nFamiliarity with mobile and web applications used in field or operational environments\r\nExperience with enterprise identity providers such as Microsoft Entra ID (Azure AD), Okta, or similar platforms\r\nExperience with configuration-heavy SaaS applications, workflow tools, or operational platforms\r\nBackground in technical architecture, enterprise deployments, or customer-facing solutions engineering\r\nExperience with reporting or dashboards using Power BI or similar tools\r\nBenefits\r\nThis position also includes a competitive benefit package including financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more.\r\nWe are an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.\r\nThe successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T00:55:06.234Z","dateModified":"2026-08-08T00:55:06.234Z","hiringOrganization":{"@type":"Organization","name":"Itron","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"5276c420a73ea85cf9c094dd"},"url":"https://jobsearcher.com/jobs/5276c420a73ea85cf9c094dd"}}