{"schemaVersion":"jobsearcher.job.v1","id":"51df908e25e36e55511b04b5","url":"https://jobsearcher.com/jobs/51df908e25e36e55511b04b5","canonicalUrl":"https://jobsearcher.com/jobs/51df908e25e36e55511b04b5","title":"Remote Program Operations Lead - EdTech","description":"A leading online platform based in the U.S. is seeking a Program Specialist to manage program performance and delivery for its EdTech client. In this full-time, remote role, you will oversee Operations teams, ensure quality standards are met, and act as a primary liaison with clients. Ideal candidates should have a Bachelor's degree, 3–5 years in contact center operations, and proficiency with Salesforce and Five9. This position promotes a culture of excellence and collaboration, aiming for high performance and client satisfaction.\r\nJ-18808-Ljbffr","company":"Upwork","rawCompany":"upwork","city":"Millbrae","state":"CA","isRemote":true,"isActive":false,"createdAt":"2026-04-09T15:42:12.045Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1151.00","title":"Training and Development Specialists","slug":"training-and-development-specialists"},{"code":"11-9039.00","title":"Education Administrators, All Other","slug":"education-administrators-all-other"}],"industries":[{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"923110","title":"Administration of Education Programs","slug":"administration-of-education-programs"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Program Operations Lead - EdTech","description":"A leading online platform based in the U.S. is seeking a Program Specialist to manage program performance and delivery for its EdTech client. In this full-time, remote role, you will oversee Operations teams, ensure quality standards are met, and act as a primary liaison with clients. Ideal candidates should have a Bachelor's degree, 3–5 years in contact center operations, and proficiency with Salesforce and Five9. This position promotes a culture of excellence and collaboration, aiming for high performance and client satisfaction.\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T15:42:12.045Z","dateModified":"2026-04-09T15:42:12.045Z","hiringOrganization":{"@type":"Organization","name":"Upwork","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"51df908e25e36e55511b04b5"},"url":"https://jobsearcher.com/jobs/51df908e25e36e55511b04b5"}}