{"schemaVersion":"jobsearcher.job.v1","id":"51bd2cf7e40e0159738096ef","url":"https://jobsearcher.com/jobs/51bd2cf7e40e0159738096ef","canonicalUrl":"https://jobsearcher.com/jobs/51bd2cf7e40e0159738096ef","title":"Technical Support Representative","description":"A company is looking for a Technical Support Representative - IT Help Desk.\r\nKey Responsibilities\r\nRespond to incoming support inquiries via phone, email, or ticketing system\r\nAnalyze and troubleshoot technical issues reported by end-users, including hardware, software, and network problems\r\nDocument support tickets, resolutions, and procedures to build a knowledge base for future reference and training\r\nRequired Qualifications\r\nBachelor's degree in Computer Science, Information Technology, or related field preferred\r\nPrior experience in a technical support role or help desk environment is desirable\r\nProficiency in troubleshooting hardware, software, and network issues\r\nFamiliarity with operating systems (Windows, macOS, Linux) and productivity software (Microsoft Office, G Suite)\r\nRelevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) may be advantageous","company":"Virtual Vocations","rawCompany":"virtual vocations","city":"Appleton","state":"WI","isRemote":false,"isActive":false,"createdAt":"2026-04-15T05:05:11.901Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Representative","description":"A company is looking for a Technical Support Representative - IT Help Desk.\r\nKey Responsibilities\r\nRespond to incoming support inquiries via phone, email, or ticketing system\r\nAnalyze and troubleshoot technical issues reported by end-users, including hardware, software, and network problems\r\nDocument support tickets, resolutions, and procedures to build a knowledge base for future reference and training\r\nRequired Qualifications\r\nBachelor's degree in Computer Science, Information Technology, or related field preferred\r\nPrior experience in a technical support role or help desk environment is desirable\r\nProficiency in troubleshooting hardware, software, and network issues\r\nFamiliarity with operating systems (Windows, macOS, Linux) and productivity software (Microsoft Office, G Suite)\r\nRelevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) may be advantageous","datePosted":"2026-04-15T05:05:11.901Z","dateModified":"2026-04-15T05:05:11.901Z","hiringOrganization":{"@type":"Organization","name":"Virtual Vocations","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Appleton","addressRegion":"WI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"51bd2cf7e40e0159738096ef"},"url":"https://jobsearcher.com/jobs/51bd2cf7e40e0159738096ef"}}