Mental Health Coordinator
Coordinating patient appointments and providing essential information, the full-time Mental Health Patient Coordinator will manage scheduling, communicate with patients about insurance and financial responsibilities, and ensure excellent customer service in a remote setting.
Key responsibilities
Schedule, re-schedule, and cancel patient appointments while adhering to practice protocols
Communicate insurance coverage and financial obligations clearly to patients and referral sources
Maintain and update patient information, responding promptly to inquiries from patients and providers
Required qualifications
Experience with insurance eligibility
Bachelor's degree preferred
Bilingual Spanish preferred
Strong organizational skills
Ability to multi-task and prioritize effectively