{"schemaVersion":"jobsearcher.job.v1","id":"50a2c9d1df86d5091c6df374","url":"https://jobsearcher.com/jobs/50a2c9d1df86d5091c6df374","canonicalUrl":"https://jobsearcher.com/jobs/50a2c9d1df86d5091c6df374","title":"Solutions Engineer","description":"RobotLAB owns the last mile of robotics and AI, by helping business owners automate tasks that people don’t want to do anymore. Spanning 36 locations nationwide, we service Hilton, Marriott, Disney, Kura Sushi, and many other nationwide brands along with smaller locations such as restaurants, assisted living facilities, supermarkets, warehouses, and even nuclear power stations.Role SummaryRobotLAB is hiring a Solutions Engineer to serve as the technical authority across our pre-sales cycle and product ecosystem — spanning VR education platforms, robotic arms, humanoids, drones, and AI-powered applications. You'll onboard new products, build customer-facing training resources, and fulfill technical requirements for enterprise and higher education clients. This is a hands-on, high-impact role for someone who thrives in fast-moving environments and takes pride in making complex technology work for real users.Key ResponsibilitiesDevelop and maintain deep knowledge of products and related softwareSupport the sales team by providing technical expertise and recommendations for robotics packages tailored to customer needs.Ensure support for customers and internal teams, including product trainings, troubleshooting and occasional repairsDocument hardware setup, software configuration, APIs/SDKs, and integration requirements for each new productAssist in the testing and technical onboarding of new productsProvide training and unboxing support to customers for a variety of robot modelsAssess customer environments, workflows, and use cases to recommend the appropriate robot models and configurationsSupport fulfillment of large-scale deployments, including technical configuration, documentation and trainingRequired Qualifications2+ years of experience in a technical role similar to one of the following: software development, solutions engineering, a technical integration role, or a pre‑sales technical role (e.g. Solutions Engineer, Sales Engineer, Implementation Consultant, Field Engineer)Ability to read, write and present technical detail to non‑technical usersStrong troubleshooting skills across both hardware and software environmentsExperience working with robotics platforms, hardware APIs, or embedded systemsWilling to travel for onsite demos/POCs as neededComfortable working in a fast-paced environment with rapidly shifting prioritiesNice to HaveHands-on experience with NAO, Pepper, Unitree, Dobot, or similar robot platformsFamiliarity with ROS (Robot Operating System)Proficiency in one or more of the following: Python, JavaScript, Java, or C++Familiarity with elevators, door access systems, safety environments, or deployment constraints in live facilitiesExperience partnering closely with Implementation and/or Delivery teams and running readiness checklistsFamiliarity with Android development or mobile platform compatibility workExperience with educational technology platforms, STEM Education or EdTechExperience supporting higher education or enterprise clientsWHO YOU AREYou are a builder — you are not satisfied until the thing actually worksYou are a communicator — you can explain a complex technical issue to a non-technical customer without breaking a sweatYou are self-directed — you can manage multiple products and priorities without someone telling you what to do nextYou are curious — new hardware lands on your desk and your first instinct is to figure out how it worksYou take ownership — when something is broken, you don't wait for someone else to fix it","company":"Robotlab","rawCompany":"robotlab","city":"Dallas","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-12T19:19:36.255Z","occupations":[{"code":"17-2199.08","title":"Robotics Engineers","slug":"robotics-engineers"},{"code":"17-3024.01","title":"Robotics Technicians","slug":"robotics-technicians"},{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"}],"industries":[{"code":"541330","title":"Engineering Services","slug":"engineering-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Solutions Engineer","description":"RobotLAB owns the last mile of robotics and AI, by helping business owners automate tasks that people don’t want to do anymore. Spanning 36 locations nationwide, we service Hilton, Marriott, Disney, Kura Sushi, and many other nationwide brands along with smaller locations such as restaurants, assisted living facilities, supermarkets, warehouses, and even nuclear power stations.Role SummaryRobotLAB is hiring a Solutions Engineer to serve as the technical authority across our pre-sales cycle and product ecosystem — spanning VR education platforms, robotic arms, humanoids, drones, and AI-powered applications. You'll onboard new products, build customer-facing training resources, and fulfill technical requirements for enterprise and higher education clients. This is a hands-on, high-impact role for someone who thrives in fast-moving environments and takes pride in making complex technology work for real users.Key ResponsibilitiesDevelop and maintain deep knowledge of products and related softwareSupport the sales team by providing technical expertise and recommendations for robotics packages tailored to customer needs.Ensure support for customers and internal teams, including product trainings, troubleshooting and occasional repairsDocument hardware setup, software configuration, APIs/SDKs, and integration requirements for each new productAssist in the testing and technical onboarding of new productsProvide training and unboxing support to customers for a variety of robot modelsAssess customer environments, workflows, and use cases to recommend the appropriate robot models and configurationsSupport fulfillment of large-scale deployments, including technical configuration, documentation and trainingRequired Qualifications2+ years of experience in a technical role similar to one of the following: software development, solutions engineering, a technical integration role, or a pre‑sales technical role (e.g. Solutions Engineer, Sales Engineer, Implementation Consultant, Field Engineer)Ability to read, write and present technical detail to non‑technical usersStrong troubleshooting skills across both hardware and software environmentsExperience working with robotics platforms, hardware APIs, or embedded systemsWilling to travel for onsite demos/POCs as neededComfortable working in a fast-paced environment with rapidly shifting prioritiesNice to HaveHands-on experience with NAO, Pepper, Unitree, Dobot, or similar robot platformsFamiliarity with ROS (Robot Operating System)Proficiency in one or more of the following: Python, JavaScript, Java, or C++Familiarity with elevators, door access systems, safety environments, or deployment constraints in live facilitiesExperience partnering closely with Implementation and/or Delivery teams and running readiness checklistsFamiliarity with Android development or mobile platform compatibility workExperience with educational technology platforms, STEM Education or EdTechExperience supporting higher education or enterprise clientsWHO YOU AREYou are a builder — you are not satisfied until the thing actually worksYou are a communicator — you can explain a complex technical issue to a non-technical customer without breaking a sweatYou are self-directed — you can manage multiple products and priorities without someone telling you what to do nextYou are curious — new hardware lands on your desk and your first instinct is to figure out how it worksYou take ownership — when something is broken, you don't wait for someone else to fix it","datePosted":"2026-04-12T19:19:36.255Z","dateModified":"2026-04-12T19:19:36.255Z","hiringOrganization":{"@type":"Organization","name":"Robotlab","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dallas","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"50a2c9d1df86d5091c6df374"},"url":"https://jobsearcher.com/jobs/50a2c9d1df86d5091c6df374"}}