Rental & Lease Manager- Boise, ID

Job Description Description:Northwest Equipment Sales, a Heavy-Duty Truck & Trailer Dealership (Mack, Volvo, Kalmar Ottawa, and Cummins) is seeking to hire a Full-Time Rental & Lease Manager for its facility in Boise, Idaho. Must have good communication skills. Wages are $50,000 - $60,000 plus commissions. Experience in Heavy Duty Business and CDL is a plus. Travel to other locations is required once a quarter.Our Excellent Benefits Package Include:· Medical Insurance· Dental Insurance· Vision Insurance· Supplemental Insurance Benefits Offered through AFLAC- Accident, Critical Illness, and Hospital Indemnity.· Retirement - 401K with Company Match· Paid Life Insurance & Short Term Disability Insurance· Supplemental Life Insurance· Paid Time Off (Vacation)· Paid Company HolidaysOur Company Culture:· Company and Employee Events· Annual Chili Cookoff & Holiday PartyPlease apply on our website at www.nwesales.com under Careers or in Person at 2405 S Janeen St., Boise, Idaho. For more information visit our website at: www.nwesales.com.SUMMARYOversees the dealership leasing & rental operation, prepares vehicles for lease and rental, and develops and implements lease and rental plans.ESSENTIAL DUTIES· Satisfies the transportation needs of new-vehicle purchasers.· Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.· Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.· Explains fully product performance, application, and benefits to prospects.· Describes all optional equipment available for customer purchase.· Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.· Utilizes dealership sales control and follow-up system.· Exhibits high level of commitment to customer satisfaction.· Knows and understands the federal, state, and local laws which govern retail sales.· Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.· Attends product and sales training courses as requested by sales manager.· Keeps abreast of new products, features, accessories, etc., and their benefits to customers.· Knows and understands equity and values, and is able to explain depreciation to the customer.· Ensures that the sales manager has an opportunity to meet each customer.· Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).· Writes complete sales orders and process paperwork in accordance with established dealership policies.· Prepares sold vehicles for customer delivery prior to customer arrival.· Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.· Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.· Schedules first service appointment.· Follows up on all post delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.· Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.· Maintains a prospect development system.· Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.· Attends sales meetings.· Maintains professional appearance.· Other duties may be assigned.Requirements:Education & ExperienceAssociate's or Bachelor's degree in Business, Transportation, Fleet Management, or related field preferred3–5 years of experience in:Commercial truck rental and leasing, orFleet management, orTruck dealership operations with leasing/rental exposureSupervisory or management experience strongly preferredExperience working with commercial customers (fleet, owner-operators, corporate accounts)Industry & Technical KnowledgeStrong understanding of:Class 6–8 truck specifications and applicationsPreventive maintenance standards and DOT compliance basicsLeasing structures (short-term, long-term, full-service leases)Rental agreements, damage recovery, mileage billing, and usage chargesFamiliarity with:Fleet utilization metricsAsset lifecycle managementResidual values and depreciation conceptsKnowledge of FMCSA and DOT regulations impacting rental/lease vehiclesCore Skills & CompetenciesExcellent customer relationship management and negotiation skillsStrong organizational and time-management abilitiesProficient in:Dealer Management Systems (DMS)Fleet or rental management softwareMicrosoft Office (Excel proficiency required)Financial and analytical skills:Budgeting and forecastingP&L responsibilityPricing analysis and profitability trackingAbility to prioritize safety, compliance, and uptimeLeadership & Management AbilitiesAbility to lead and develop rental/lease staff, dispatchers, or coordinatorsExperience coordinating with:Service departmentSales departmentParts departmentAbility to enforce policies and procedures consistentlyStrong decision-making skills in fast-paced operational environmentsCustomer & Sales ResponsibilitiesDevelop and maintain relationships with key commercial accountsIdentify and pursue new rental and leasing opportunitiesCoordinate truck availability, turn-ins, extensions, and replacementsNegotiate lease terms and resolve customer issues professionallyMaintain high customer satisfaction and retention ratesOperational ResponsibilitiesOversee daily rental and lease operationsEnsure fleet readiness, cleanliness, and complianceMonitor vehicle utilization, downtime, and maintenance schedulesManage damage claims, insurance coordination, and vehicle inspectionsEnsure accurate billing, contracts, and documentationPhysical & Work RequirementsAbility to work in a dealership and shop environmentOccasional lifting, bending, or walking on shop floors and yardsValid driver's license; CDL preferred or ability to obtainFlexible schedule, including occasional early mornings or extended hoursPreferred Qualifications (Nice to Have)CDL Class A or BExperience with national leasing providers (PacLease, Idealease, Penske, Ryder, etc.)Experience managing both rental and lease portfoliosFamiliarity with used truck remarketing