{"schemaVersion":"jobsearcher.job.v1","id":"4fc0d33e3547ed4fbaa42f05","url":"https://jobsearcher.com/jobs/4fc0d33e3547ed4fbaa42f05","canonicalUrl":"https://jobsearcher.com/jobs/4fc0d33e3547ed4fbaa42f05","title":"Medical Support Assistant","description":"Loyal Source Government Services is looking for 50 full-time Medical Support Assistants to provide services to Hampton VA Medical Center in Hampton, VA.\n\nJob Summary: Medical Support Assistants must provide a variety of technical support duties that facilitate the work of physicians, physician assistants, nurses, nursing assistants, and other members of the medical facility providing direct patient care to our Veteran population located at the Hampton VA Medical Center in Hampton, VA. Medical Support Assistants are required to deliver high-quality, compassionate, and consistent care to individuals.\n\nPay Rate: $17.95 / hr + $5.09 H&W fringe\n\nDuties:\nAssist the HIM service in scanning and/or uploading outside medical records into the EMR.\nAnswer general administrative questions from Veterans\nGreet all customers in a courteous and efficient manner, and administratively triage the customer’s needs and assist in connecting them with the appropriate staff member to resolve\nPerforming patient scheduling and general reception functions at a medical center or outpatient clinic.\nProcessing claims for reimbursement for patient-related travel (mileage reimbursement and vendor claims) and dispatch assistance for the Veterans Transportation Service at each medical center.\nAssistance with processing claims for Eligibility and Enrollment at all VA Medical Centers in the network, as well as general reception support for all administrative offices at the facilities.\nScan insurance cards, protect secure information, and complete all insurance capture buffer (ICB) encounters required by ICB\nMonitor recall reminder processes and delinquencies\nEnter recall reminders in the Veterans Health Information System Technology Architecture (Vista) Scheduling Graphical User Interface (GUI)\n\nQualification(s):\nCitizen of the United States.\nType an average of 40 words per minute\nA minimum of Six (6) months of experience in clerical, office, customer service, or other administrative work.\nOne year of education above high school or one to two years of related job experience\n\nAdditional Information:\nWork Schedule (Monday-Friday):\n07:00AM–3:30PM\n7:30AM-4:00PM\n8:00AM-4:30PM\nWith a one-half (½) hour lunch period and two 15-minute breaks\nBenefits: W2 pay package with paid leave, holidays and eligibility for health insurance options.\n\nAbout Loyal Source\nLoyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical and support services, engineering, and travel healthcare. Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.\n\nFor more information go to our website www.loyalsource.com and follow us on LinkedIn, Facebook & Twitter for other positions currently open.\n\nLoyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors","company":"Loyal Source","rawCompany":"loyal source","city":"Hampton","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-08-03T23:32:36.347Z","occupations":[{"code":"31-9092.00","title":"Medical Assistants","slug":"medical-assistants"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"},{"code":"43-6013.00","title":"Medical Secretaries and Administrative Assistants","slug":"medical-secretaries-and-administrative-assistants"}],"industries":[{"code":"621999","title":"All Other Miscellaneous Ambulatory Health Care Services","slug":"all-other-miscellaneous-ambulatory-health-care-services"},{"code":"621111","title":"Offices of Physicians (except Mental Health Specialists)","slug":"offices-of-physicians-except-mental-health-specialists"},{"code":"622110","title":"General Medical and Surgical Hospitals","slug":"general-medical-and-surgical-hospitals"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Medical Support Assistant","description":"Loyal Source Government Services is looking for 50 full-time Medical Support Assistants to provide services to Hampton VA Medical Center in Hampton, VA.\n\nJob Summary: Medical Support Assistants must provide a variety of technical support duties that facilitate the work of physicians, physician assistants, nurses, nursing assistants, and other members of the medical facility providing direct patient care to our Veteran population located at the Hampton VA Medical Center in Hampton, VA. Medical Support Assistants are required to deliver high-quality, compassionate, and consistent care to individuals.\n\nPay Rate: $17.95 / hr + $5.09 H&W fringe\n\nDuties:\nAssist the HIM service in scanning and/or uploading outside medical records into the EMR.\nAnswer general administrative questions from Veterans\nGreet all customers in a courteous and efficient manner, and administratively triage the customer’s needs and assist in connecting them with the appropriate staff member to resolve\nPerforming patient scheduling and general reception functions at a medical center or outpatient clinic.\nProcessing claims for reimbursement for patient-related travel (mileage reimbursement and vendor claims) and dispatch assistance for the Veterans Transportation Service at each medical center.\nAssistance with processing claims for Eligibility and Enrollment at all VA Medical Centers in the network, as well as general reception support for all administrative offices at the facilities.\nScan insurance cards, protect secure information, and complete all insurance capture buffer (ICB) encounters required by ICB\nMonitor recall reminder processes and delinquencies\nEnter recall reminders in the Veterans Health Information System Technology Architecture (Vista) Scheduling Graphical User Interface (GUI)\n\nQualification(s):\nCitizen of the United States.\nType an average of 40 words per minute\nA minimum of Six (6) months of experience in clerical, office, customer service, or other administrative work.\nOne year of education above high school or one to two years of related job experience\n\nAdditional Information:\nWork Schedule (Monday-Friday):\n07:00AM–3:30PM\n7:30AM-4:00PM\n8:00AM-4:30PM\nWith a one-half (½) hour lunch period and two 15-minute breaks\nBenefits: W2 pay package with paid leave, holidays and eligibility for health insurance options.\n\nAbout Loyal Source\nLoyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical and support services, engineering, and travel healthcare. Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.\n\nFor more information go to our website www.loyalsource.com and follow us on LinkedIn, Facebook & Twitter for other positions currently open.\n\nLoyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors","datePosted":"2026-08-03T23:32:36.347Z","dateModified":"2026-08-03T23:32:36.347Z","hiringOrganization":{"@type":"Organization","name":"Loyal Source","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hampton","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4fc0d33e3547ed4fbaa42f05"},"url":"https://jobsearcher.com/jobs/4fc0d33e3547ed4fbaa42f05"}}