{"schemaVersion":"jobsearcher.job.v1","id":"4fa7df7326c51958bef6bfce","url":"https://jobsearcher.com/jobs/4fa7df7326c51958bef6bfce","canonicalUrl":"https://jobsearcher.com/jobs/4fa7df7326c51958bef6bfce","title":"Customer Service Representative","description":"The successful candidate will be responsible for sales of corporate products to business and industrial establishments over the telephone and internet. The Industrial Inside Sales/Customer Service Representative will maintain accounts and conduct day to day activities to keep account customers satisfied. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non standard, value added solutions to customer problems; enter all sales orders and purchase orders into the computer system; and set up part numbers and manage contract files.Role And ResponsibilitiesSell industrial hose and gasket products and maintain customer accountsTake orders on the phone and over the internetEnter orders and product quotes into the computer systemEmphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtainedEstimate delivery dates based on knowledge of production and delivery schedules and inventoryPrepares reports of business transactions in company databaseWorks with account managers to keep account activities up to dateInvestigates and resolves customer problems with deliveriesOther duties as assignedEducation And Experience4 plus years related experience and/or training; or Bachelor's degree (B. A.) from a four-year college or university; or equivalent combination of education and experienceMust be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, etcKnowledge of industrial hose and gasket industry preferredWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","company":"SunSource","rawCompany":"sunsource","city":"Houston","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-28T08:08:25.449Z","occupations":[{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"}],"industries":[{"code":"423840","title":"Industrial Supplies Merchant Wholesalers","slug":"industrial-supplies-merchant-wholesalers"},{"code":"423830","title":"Industrial Machinery and Equipment Merchant Wholesalers","slug":"industrial-machinery-and-equipment-merchant-wholesalers"},{"code":"326220","title":"Rubber and Plastics Hoses and Belting Manufacturing","slug":"rubber-and-plastics-hoses-and-belting-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"The successful candidate will be responsible for sales of corporate products to business and industrial establishments over the telephone and internet. The Industrial Inside Sales/Customer Service Representative will maintain accounts and conduct day to day activities to keep account customers satisfied. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non standard, value added solutions to customer problems; enter all sales orders and purchase orders into the computer system; and set up part numbers and manage contract files.Role And ResponsibilitiesSell industrial hose and gasket products and maintain customer accountsTake orders on the phone and over the internetEnter orders and product quotes into the computer systemEmphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtainedEstimate delivery dates based on knowledge of production and delivery schedules and inventoryPrepares reports of business transactions in company databaseWorks with account managers to keep account activities up to dateInvestigates and resolves customer problems with deliveriesOther duties as assignedEducation And Experience4 plus years related experience and/or training; or Bachelor's degree (B. A.) from a four-year college or university; or equivalent combination of education and experienceMust be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, etcKnowledge of industrial hose and gasket industry preferredWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","datePosted":"2026-08-28T08:08:25.449Z","dateModified":"2026-08-28T08:08:25.449Z","hiringOrganization":{"@type":"Organization","name":"SunSource","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4fa7df7326c51958bef6bfce"},"url":"https://jobsearcher.com/jobs/4fa7df7326c51958bef6bfce"}}