{"schemaVersion":"jobsearcher.job.v1","id":"4f7312a94ec8ad0389cebf50","url":"https://jobsearcher.com/jobs/4f7312a94ec8ad0389cebf50","canonicalUrl":"https://jobsearcher.com/jobs/4f7312a94ec8ad0389cebf50","title":"Program Manager","description":"The Role:\n\nThe Program Manager serves as a high-impact, cross-functional leader and strategic partner driving critical initiatives that advance value creation, operational excellence, and alignment with MRI’s strategic objectives. This role is often a “bridge” executive leadership and internal teams and may serve as a de facto chief of staff / strategy execution lead. This role will play a critical role in driving global and regional strategic projects that enhance business operations and contribute to our overall organizational goals. This position reports directly to the VP of Business Operations.\n\nYou Will:\nStrategic Project Management: Lead the design, execution, and oversight of strategic, transformational, or value-creation projects across the organization (e.g. cost optimization, growth initiatives, M&A integration, systems implementation, process transformation). Act as project sponsor or program manager: define scope, timelines, milestones, resource plans, stakeholder engagement, risk management, and governance.\nStakeholder Engagement: Collaborate with cross-functional teams, including senior leadership, to define project scope, objectives, and deliverables, and ensure effective communication throughout the project lifecycle. Coordinate cross-functional workstreams, ensuring alignment among teams (finance, operations, product, marketing, HR, IT) and escalation to senior leadership as needed.\nProcess Improvement: Identify opportunities for process optimization and implement solutions that enhance efficiency, productivity, and scalability within business operations.\nRisk Management: Proactively identify and address potential risks and issues, developing mitigation strategies to ensure project success.\nPerformance Tracking: Establish and monitor key performance indicators (KPIs) to track project progress and impact, providing regular updates to the VP of Business Operations and other stakeholders.\nResource Allocation: Efficiently allocate resources, including personnel and budget, to ensure optimal project execution and successful outcomes.\nDocumentation and Reporting: Maintain comprehensive project documentation and prepare detailed reports for executive review and decision-making.\nProvide executive support or “chief-of-staff” style functions as needed (e.g. agenda setting, meeting preparation, strategic planning support).\nDrive adoption of KPIs, dashboards, reporting frameworks, and data-driven decision making within the organization.\nLead change management efforts, managing resistance, ensuring communications, training, and stakeholder buy-in.\nMentor or manage junior team members supporting strategic initiatives or project work.\nQualifications & Experience:\n7+ years of relevant experience (strategy consulting, corporate strategy, operations, project / program management) — ideally with exposure to private equity / portfolio operations or technology / software companies.\nProven track record of leading and delivering complex, cross-functional projects from initiation through execution and follow-through.\nStrong analytical and quantitative skills (business case modeling, financial impact assessment, KPI development).\nExcellent communication, presentation, and stakeholder management skills, including ability to engage senior executives.\nExperience with change management, process improvement, organizational alignment, and influencing without direct authority.\nAbility to work in a fast-paced, ambiguous environment with shifting priorities.\nFamiliarity with relevant tools (project management software, dashboards, data analytics / BI tools, Excel / PowerPoint).\nMBA or advanced degree is often preferred (or equivalent experience).\nPrior experience in software, technology, or enterprise SaaS / data-driven operations is a plus.\nLeveling\nThe role is a senior operational / strategic hire — not a purely tactical project manager, but rather a high-leverage role with visibility and broad influence.\nOrganizational Fit & Expectations:\nThis role often operates at the intersection of strategy, operations, and execution — combining the strategic mindset of a consultant with the hands-on drive of a builder.\nThe ideal candidate is expected to exercise high judgment, discretion, and initiative. It is often a stepping-stone to executive leadership roles within the company operating ecosystem.\nWe’re obsessed with making this the best job you’ve ever had!\n\nWe want our teams to love working here, so we’ve created some incredible perks for you to enjoy:\n\nJoin our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group\nEnjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit\nInvest in our competitive 401k plan and help set you up for your future\nBig on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)\nEnjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 15 hours of ‘Flexi’ time a year\nFurther your professional development and growth with our generous Tuition Reimbursement offerings\nEnjoy the flexibility of working from anywhere in the world for two weeks out of the year\nAbout Us\n\nFrom the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!\n\nOur people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.\n\nWe believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.\n\nAt MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.\n\nAmazing growth requires amazing employees. Are you up to the challenge?\nWe know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!\n\nMRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.\nWe believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!","company":"Mrisoftware","rawCompany":"mrisoftware","city":"Akron","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-08-03T22:20:39.311Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"551114","title":"Corporate, Subsidiary, and Regional Managing Offices","slug":"corporate-subsidiary-and-regional-managing-offices"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager","description":"The Role:\n\nThe Program Manager serves as a high-impact, cross-functional leader and strategic partner driving critical initiatives that advance value creation, operational excellence, and alignment with MRI’s strategic objectives. This role is often a “bridge” executive leadership and internal teams and may serve as a de facto chief of staff / strategy execution lead. This role will play a critical role in driving global and regional strategic projects that enhance business operations and contribute to our overall organizational goals. This position reports directly to the VP of Business Operations.\n\nYou Will:\nStrategic Project Management: Lead the design, execution, and oversight of strategic, transformational, or value-creation projects across the organization (e.g. cost optimization, growth initiatives, M&A integration, systems implementation, process transformation). Act as project sponsor or program manager: define scope, timelines, milestones, resource plans, stakeholder engagement, risk management, and governance.\nStakeholder Engagement: Collaborate with cross-functional teams, including senior leadership, to define project scope, objectives, and deliverables, and ensure effective communication throughout the project lifecycle. Coordinate cross-functional workstreams, ensuring alignment among teams (finance, operations, product, marketing, HR, IT) and escalation to senior leadership as needed.\nProcess Improvement: Identify opportunities for process optimization and implement solutions that enhance efficiency, productivity, and scalability within business operations.\nRisk Management: Proactively identify and address potential risks and issues, developing mitigation strategies to ensure project success.\nPerformance Tracking: Establish and monitor key performance indicators (KPIs) to track project progress and impact, providing regular updates to the VP of Business Operations and other stakeholders.\nResource Allocation: Efficiently allocate resources, including personnel and budget, to ensure optimal project execution and successful outcomes.\nDocumentation and Reporting: Maintain comprehensive project documentation and prepare detailed reports for executive review and decision-making.\nProvide executive support or “chief-of-staff” style functions as needed (e.g. agenda setting, meeting preparation, strategic planning support).\nDrive adoption of KPIs, dashboards, reporting frameworks, and data-driven decision making within the organization.\nLead change management efforts, managing resistance, ensuring communications, training, and stakeholder buy-in.\nMentor or manage junior team members supporting strategic initiatives or project work.\nQualifications & Experience:\n7+ years of relevant experience (strategy consulting, corporate strategy, operations, project / program management) — ideally with exposure to private equity / portfolio operations or technology / software companies.\nProven track record of leading and delivering complex, cross-functional projects from initiation through execution and follow-through.\nStrong analytical and quantitative skills (business case modeling, financial impact assessment, KPI development).\nExcellent communication, presentation, and stakeholder management skills, including ability to engage senior executives.\nExperience with change management, process improvement, organizational alignment, and influencing without direct authority.\nAbility to work in a fast-paced, ambiguous environment with shifting priorities.\nFamiliarity with relevant tools (project management software, dashboards, data analytics / BI tools, Excel / PowerPoint).\nMBA or advanced degree is often preferred (or equivalent experience).\nPrior experience in software, technology, or enterprise SaaS / data-driven operations is a plus.\nLeveling\nThe role is a senior operational / strategic hire — not a purely tactical project manager, but rather a high-leverage role with visibility and broad influence.\nOrganizational Fit & Expectations:\nThis role often operates at the intersection of strategy, operations, and execution — combining the strategic mindset of a consultant with the hands-on drive of a builder.\nThe ideal candidate is expected to exercise high judgment, discretion, and initiative. It is often a stepping-stone to executive leadership roles within the company operating ecosystem.\nWe’re obsessed with making this the best job you’ve ever had!\n\nWe want our teams to love working here, so we’ve created some incredible perks for you to enjoy:\n\nJoin our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group\nEnjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit\nInvest in our competitive 401k plan and help set you up for your future\nBig on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)\nEnjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 15 hours of ‘Flexi’ time a year\nFurther your professional development and growth with our generous Tuition Reimbursement offerings\nEnjoy the flexibility of working from anywhere in the world for two weeks out of the year\nAbout Us\n\nFrom the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!\n\nOur people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.\n\nWe believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.\n\nAt MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.\n\nAmazing growth requires amazing employees. Are you up to the challenge?\nWe know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!\n\nMRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.\nWe believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!","datePosted":"2026-08-03T22:20:39.311Z","dateModified":"2026-08-03T22:20:39.311Z","hiringOrganization":{"@type":"Organization","name":"Mrisoftware","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Akron","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4f7312a94ec8ad0389cebf50"},"url":"https://jobsearcher.com/jobs/4f7312a94ec8ad0389cebf50"}}