Regional Area Director

Company DescriptionVILLAGE GREENFounded in 1919, Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a few. We believe the accomplishments of any company are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry. A career with Village Green is a strong investment in your future. So why wait?Our 100-year history makes us one of the oldest and most experienced management companies with room to grow within the rising apartment industry.This position pays a salary up to $100k with yearly bonuses.Job DescriptionAs a Village Green Area Director, you will be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability, and long-term client retention.This individual will also oversee and create an environment of ownership and accountability for a team of community/general managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service. A regional director must be adaptable and is always looking to motivate and inspire others to do their best.QualificationsSupervises property operations to ensure that standardized practices and procedures are in placeParticipates in the hiring process for key site positionsTrains evaluate and appropriately discipline all direct reports. Conducts timely reviews and ensures appropriate/adequate staffingEvaluates monthly financial statements and oversee routine reporting to ownership or supervisorsReviews payables, payroll, contracts, employee evaluations, market surveys, and monthly marketing plansResolves resident issues that cannot be managed at the site levelDevelops annual business plan for each site, including marketing goals, staffing levels, rent levels, and general performance goals and objectivesPrepares annual operating budgetsOversees capital improvement projects and renovations and prepares and implements phasing and execution of 5-10 year capital plansAdheres to established policies related to fair housingCommunicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional mannerMaintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contactsPerforms Property Manager duties during times of unfilled positions if necessaryAssists Property Manager in establishing team environments and goals at sitesAssists other Regional Directors in evaluating marketing/staffing/performance issues on properties outside of the immediate portfolioAssists in various special projects as they arise when the Vice President requests, i.e., updating operations manuals, proposing new format for employee incentives, assisting in developing new policies and procedures, etc.Participates in the due diligence process for new acquisitions, including market assessment, physical inspections, lease audit, staffing and rent level recommendations, capital improvement recommendations, etc.Oversees property dispositions through due diligence and closing processDetermines the new interest rate annually and revises the security deposit interest forms, if requiredConducts Area Directors checklist monthly and safety checklists as requiredPerforms weekly, monthly, and sometimes daily communications with owners. Such communications in weekly marketing updates, recommendations, monthly owners letters, and annual business plansMust stay knowledgeable of all local markets/comps and trendsMonitor income and operating expenses to meet budgetary goals and increase net operating income, if applicableTeaches designated Village Green classes when requiredEnsures that all interior and exterior areas of the property are litter free, clean, and presentable when visiting sitesInspects Priority One areas when doing site visits to ensure curb appeal standards are being followedREQUIREMENTSBachelor's degree preferredPrevious experience in property management with multi-site responsibilities at either the Property Manager or Area Director levelRequires the ability to travel 50 - 65% of the time as necessaryWorking knowledge of property management software to read and understand site-generated reports helpfulMust be a self-starter with the ability to work independentlyAn organized and efficient individual with the ability to handle multiple tasks and prioritize effectivelyRequires strong "people" skills, i.e., tact, discretion, ability to motivate through words, ability to develop strong teamworkRequires strong supervisory skills; ability to make goals and deadlines clear and provide direction when necessaryAbility to think globally while keeping long-term goals in mindLogical problem-solving abilities and ability to communicate effectivelyAn excellent understanding of accounting practices and procedures with prior work experience in financial analysisIntermediate skill level in Microsoft Word and Excel programsAdditional InformationVillage Green is an equal opportunity employer committed to cultivating an inclusive and diverse workplace. We welcome and encourage all qualified individuals to apply, regardless of personal characteristics or background.As part of our hiring process, all employment offers are contingent upon the successful completion of required background checks. Village Green maintains drug-free workplace locations, and pre-employment drug testing is required.We also participate in E‐Verify to confirm employment eligibility in accordance with federal law.