{"schemaVersion":"jobsearcher.job.v1","id":"4eba18f7a43335b919d2fee9","url":"https://jobsearcher.com/jobs/4eba18f7a43335b919d2fee9","canonicalUrl":"https://jobsearcher.com/jobs/4eba18f7a43335b919d2fee9","title":"Infrastructure & Development Manager","description":"Universal Background provides industry leading people insights to safety sensitive organizations in a simplified experience through our best-in-class background screening, drug testing, occupational health, and verification services. We are proudly ranked as an industry leader in quality and service delivery. To support the company’s continued growth, we are seeking a Program Manager to join our growing team.\n\nJob Summary:\nThe Infrastructure Manager is responsible for overseeing the planning, implementation, maintenance, and optimization of an organization's IT infrastructure. This role ensures that all hardware, software, networks, and data centers operate efficiently, securely, and reliably to support business operations and strategic objectives. The ideal candidate will possess a comprehensive understanding of information security principles and the software development lifecycle to effectively bridge infrastructure, security, and development teams. This position requires experience collaborating with and supporting distributed teams across multiple time zones and geographic locations.\n\nKey Responsibilities:\n\nInfrastructure Planning & Strategy\nDevelop and execute infrastructure strategies aligned with business goals and technology roadmaps.\nAssess current infrastructure capabilities and identify areas for improvement or modernization\nPlan for scalability, capacity, and future growth requirements\nManage infrastructure budgets and optimize costs while maintaining service quality\nDesign infrastructure solutions that support global, distributed development teams\nTeam Leadership & Management\nLead, mentor, and develop a team of infrastructure engineers and technicians\nAssign tasks, set priorities, and monitor team performance\nConduct performance reviews and provide ongoing coaching and professional development\nFoster a collaborative team environment and promote knowledge sharing\nCoordinate with offshore and distributed team members across different time zones\nOperations & Maintenance\nOversee daily operations of servers, storage systems, networks, and data centers\nEnsure high availability, reliability, and performance of all infrastructure components\nImplement and maintain backup, disaster recovery, and business continuity plans\nManage infrastructure monitoring, alerting, and incident response processes\nProvide infrastructure support to global development teams with 24/7 availability considerations\nSecurity & Compliance\nImplement and maintain security protocols, policies, and best practices across all infrastructure layers\nEnsure compliance with industry regulations and organizational standards (GDPR, HIPAA, SOC 2, PCI-DSS, etc.)\nCoordinate with security teams on vulnerability assessments and remediation\nManage access controls, authentication systems, and security infrastructure\nOversee security incident response procedures and participate in security reviews\nImplement security-by-design principles in infrastructure architecture\nConduct regular security audits and risk assessments of infrastructure components\nEnsure secure access and connectivity for offshore development teams\nSDLC Integration & DevOps Collaboration\nCollaborate with development teams to support the full software development lifecycle\nDesign and maintain infrastructure that supports CI/CD pipelines and DevOps practices\nProvide infrastructure expertise during application design, development, testing, and deployment phases\nEnsure infrastructure environments align with SDLC requirements (development, staging, production)\nFacilitate smooth transitions between SDLC phases with appropriate infrastructure support\nImplement infrastructure as code (IaC) practices to support rapid deployment and consistency\nWork with QA teams to ensure testing environments mirror production infrastructure\nCoordinate infrastructure needs and support with offshore development teams\nEstablish efficient communication channels and processes for distributed team collaboration\nImplement infrastructure as code (IaC) practices to support rapid deployment and consistency\nWork with QA teams to ensure testing environments mirror production infrastructure\nCoordinate infrastructure needs and support with offshore development teams\nEstablish efficient communication channels and processes for distributed team collaboration\nVendor & Stakeholder Management\nManage relationships with vendors, service providers, and technology partners\nNegotiate contracts, SLAs, and licensing agreements\nCollaborate with cross-functional teams including development, security, and business units\nCommunicate infrastructure status, projects, and initiatives to leadership\nManage infrastructure service delivery across multiple geographic locations\nProject Management\nLead infrastructure projects from conception through implementation\nCoordinate infrastructure upgrades, migrations, and technology refreshes\nManage project timelines, resources, and deliverables\nEnsure minimal disruption to business operations during changes\nCoordinate project activities across onshore and offshore teams\nEducation\nBachelor's degree in Computer Science, Information Technology, Engineering, Cybersecurity, or related field\nMaster's degree preferred\nExperience:\n7+ years of experience in IT infrastructure management\n3+ years in a leadership or management role\nProven track record of managing complex infrastructure environments\nDemonstrated experience working with development teams and supporting SDLC processes\nBackground in implementing and maintaining security controls across infrastructure\n3+ years of experience working with and supporting offshore development teams\nExperience managing infrastructure for distributed global teams across multiple time zones\nTechnical Skills\nDeep knowledge of server technologies (physical and virtual), storage systems, and networking\nExperience with cloud platforms (AWS, Azure, Google Cloud)\nProficiency in virtualization technologies (VMware, Hyper-V)\nUnderstanding of network protocols, architecture, and security\nFamiliarity with automation and configuration management tools (Ansible, Terraform, Puppet)\nKnowledge of monitoring and management tools\nExperience with disaster recovery and business continuity planning\nStrong understanding of information security principles, frameworks, and best practices (CIA triad, defense in depth, least privilege, etc.)\nKnowledge of security tools and technologies (SIEM, IDS/IPS, firewalls, encryption, identity and access management)\nComprehensive understanding of the Software Development Lifecycle (Agile, Waterfall, DevOps methodologies)\nExperience with CI/CD tools and platforms (Jenkins, GitLab CI, Azure DevOps, GitHub Actions)\nFamiliarity with containerization and orchestration (Docker, Kubernetes)\nUnderstanding of application architecture and how infrastructure supports software delivery\nKnowledge of secure coding practices and security testing in SDLC (SAST, DAST, dependency scanning)\nExperience with remote collaboration tools and platforms (Slack, Jira, Confluence, Microsoft Teams, Zoom)\nUnderstanding of network connectivity solutions for distributed teams (VPN, SD-WAN, direct connects)\nKey Competencies\nStrong leadership and people management skills\nExcellent problem-solving and analytical abilities\nOutstanding communication and interpersonal skills\nStrategic thinking and business acumen\nAbility to work under pressure and manage multiple priorities\nCustomer service orientation\nChange management expertise\nBudget management and cost optimization skills\nCross-functional collaboration with security and development teams\nSecurity-minded approach to infrastructure design and operations\nAbility to bridge technical gaps between infrastructure, security, and development domains\nExceptional written and verbal communication skills for working with global teams\nCultural sensitivity and ability to work effectively across diverse cultures and time zones\nFlexibility to accommodate meetings and support needs across different time zones\nExperience establishing documentation and processes that enable asynchronous collaboration\nProven ability to build rapport and trust with remote team members\nSpecial Requirements\nMay require on-call availability for critical incidents\nOccasional evening or weekend work for maintenance windows\nFlexibility required for meetings with offshore teams across different time zones\nMay require occasional travel to offshore locations\nMust be proficient in the English language, both written and verbal.\nProlonged periods sitting at a desk and working on a computer.\nAbility to lift 50 pounds.\n\nSelected candidates will be required to pass a comprehensive background check and drug screening.\nUniversal Background is unable to sponsor or take over sponsorship of employment Visa.\nUniversal Background is committed to creating a diverse work environment and we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.","company":"Universal Background Screening","rawCompany":"universal background screening","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-08-01T09:53:02.564Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Infrastructure & Development Manager","description":"Universal Background provides industry leading people insights to safety sensitive organizations in a simplified experience through our best-in-class background screening, drug testing, occupational health, and verification services. We are proudly ranked as an industry leader in quality and service delivery. To support the company’s continued growth, we are seeking a Program Manager to join our growing team.\n\nJob Summary:\nThe Infrastructure Manager is responsible for overseeing the planning, implementation, maintenance, and optimization of an organization's IT infrastructure. This role ensures that all hardware, software, networks, and data centers operate efficiently, securely, and reliably to support business operations and strategic objectives. The ideal candidate will possess a comprehensive understanding of information security principles and the software development lifecycle to effectively bridge infrastructure, security, and development teams. This position requires experience collaborating with and supporting distributed teams across multiple time zones and geographic locations.\n\nKey Responsibilities:\n\nInfrastructure Planning & Strategy\nDevelop and execute infrastructure strategies aligned with business goals and technology roadmaps.\nAssess current infrastructure capabilities and identify areas for improvement or modernization\nPlan for scalability, capacity, and future growth requirements\nManage infrastructure budgets and optimize costs while maintaining service quality\nDesign infrastructure solutions that support global, distributed development teams\nTeam Leadership & Management\nLead, mentor, and develop a team of infrastructure engineers and technicians\nAssign tasks, set priorities, and monitor team performance\nConduct performance reviews and provide ongoing coaching and professional development\nFoster a collaborative team environment and promote knowledge sharing\nCoordinate with offshore and distributed team members across different time zones\nOperations & Maintenance\nOversee daily operations of servers, storage systems, networks, and data centers\nEnsure high availability, reliability, and performance of all infrastructure components\nImplement and maintain backup, disaster recovery, and business continuity plans\nManage infrastructure monitoring, alerting, and incident response processes\nProvide infrastructure support to global development teams with 24/7 availability considerations\nSecurity & Compliance\nImplement and maintain security protocols, policies, and best practices across all infrastructure layers\nEnsure compliance with industry regulations and organizational standards (GDPR, HIPAA, SOC 2, PCI-DSS, etc.)\nCoordinate with security teams on vulnerability assessments and remediation\nManage access controls, authentication systems, and security infrastructure\nOversee security incident response procedures and participate in security reviews\nImplement security-by-design principles in infrastructure architecture\nConduct regular security audits and risk assessments of infrastructure components\nEnsure secure access and connectivity for offshore development teams\nSDLC Integration & DevOps Collaboration\nCollaborate with development teams to support the full software development lifecycle\nDesign and maintain infrastructure that supports CI/CD pipelines and DevOps practices\nProvide infrastructure expertise during application design, development, testing, and deployment phases\nEnsure infrastructure environments align with SDLC requirements (development, staging, production)\nFacilitate smooth transitions between SDLC phases with appropriate infrastructure support\nImplement infrastructure as code (IaC) practices to support rapid deployment and consistency\nWork with QA teams to ensure testing environments mirror production infrastructure\nCoordinate infrastructure needs and support with offshore development teams\nEstablish efficient communication channels and processes for distributed team collaboration\nImplement infrastructure as code (IaC) practices to support rapid deployment and consistency\nWork with QA teams to ensure testing environments mirror production infrastructure\nCoordinate infrastructure needs and support with offshore development teams\nEstablish efficient communication channels and processes for distributed team collaboration\nVendor & Stakeholder Management\nManage relationships with vendors, service providers, and technology partners\nNegotiate contracts, SLAs, and licensing agreements\nCollaborate with cross-functional teams including development, security, and business units\nCommunicate infrastructure status, projects, and initiatives to leadership\nManage infrastructure service delivery across multiple geographic locations\nProject Management\nLead infrastructure projects from conception through implementation\nCoordinate infrastructure upgrades, migrations, and technology refreshes\nManage project timelines, resources, and deliverables\nEnsure minimal disruption to business operations during changes\nCoordinate project activities across onshore and offshore teams\nEducation\nBachelor's degree in Computer Science, Information Technology, Engineering, Cybersecurity, or related field\nMaster's degree preferred\nExperience:\n7+ years of experience in IT infrastructure management\n3+ years in a leadership or management role\nProven track record of managing complex infrastructure environments\nDemonstrated experience working with development teams and supporting SDLC processes\nBackground in implementing and maintaining security controls across infrastructure\n3+ years of experience working with and supporting offshore development teams\nExperience managing infrastructure for distributed global teams across multiple time zones\nTechnical Skills\nDeep knowledge of server technologies (physical and virtual), storage systems, and networking\nExperience with cloud platforms (AWS, Azure, Google Cloud)\nProficiency in virtualization technologies (VMware, Hyper-V)\nUnderstanding of network protocols, architecture, and security\nFamiliarity with automation and configuration management tools (Ansible, Terraform, Puppet)\nKnowledge of monitoring and management tools\nExperience with disaster recovery and business continuity planning\nStrong understanding of information security principles, frameworks, and best practices (CIA triad, defense in depth, least privilege, etc.)\nKnowledge of security tools and technologies (SIEM, IDS/IPS, firewalls, encryption, identity and access management)\nComprehensive understanding of the Software Development Lifecycle (Agile, Waterfall, DevOps methodologies)\nExperience with CI/CD tools and platforms (Jenkins, GitLab CI, Azure DevOps, GitHub Actions)\nFamiliarity with containerization and orchestration (Docker, Kubernetes)\nUnderstanding of application architecture and how infrastructure supports software delivery\nKnowledge of secure coding practices and security testing in SDLC (SAST, DAST, dependency scanning)\nExperience with remote collaboration tools and platforms (Slack, Jira, Confluence, Microsoft Teams, Zoom)\nUnderstanding of network connectivity solutions for distributed teams (VPN, SD-WAN, direct connects)\nKey Competencies\nStrong leadership and people management skills\nExcellent problem-solving and analytical abilities\nOutstanding communication and interpersonal skills\nStrategic thinking and business acumen\nAbility to work under pressure and manage multiple priorities\nCustomer service orientation\nChange management expertise\nBudget management and cost optimization skills\nCross-functional collaboration with security and development teams\nSecurity-minded approach to infrastructure design and operations\nAbility to bridge technical gaps between infrastructure, security, and development domains\nExceptional written and verbal communication skills for working with global teams\nCultural sensitivity and ability to work effectively across diverse cultures and time zones\nFlexibility to accommodate meetings and support needs across different time zones\nExperience establishing documentation and processes that enable asynchronous collaboration\nProven ability to build rapport and trust with remote team members\nSpecial Requirements\nMay require on-call availability for critical incidents\nOccasional evening or weekend work for maintenance windows\nFlexibility required for meetings with offshore teams across different time zones\nMay require occasional travel to offshore locations\nMust be proficient in the English language, both written and verbal.\nProlonged periods sitting at a desk and working on a computer.\nAbility to lift 50 pounds.\n\nSelected candidates will be required to pass a comprehensive background check and drug screening.\nUniversal Background is unable to sponsor or take over sponsorship of employment Visa.\nUniversal Background is committed to creating a diverse work environment and we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.","datePosted":"2026-08-01T09:53:02.564Z","dateModified":"2026-08-01T09:53:02.564Z","hiringOrganization":{"@type":"Organization","name":"Universal Background Screening","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4eba18f7a43335b919d2fee9"},"url":"https://jobsearcher.com/jobs/4eba18f7a43335b919d2fee9"}}