{"schemaVersion":"jobsearcher.job.v1","id":"4e99bc4e00f283a0b8560e95","url":"https://jobsearcher.com/jobs/4e99bc4e00f283a0b8560e95","canonicalUrl":"https://jobsearcher.com/jobs/4e99bc4e00f283a0b8560e95","title":"Program Manager (IDD Services)","description":"Description\n\nCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.\n\nWe are seeking an experienced Program Manager in Lubbock, Texas. The Program Manager maintains a high-quality program to support individuals with intellectual and developmental disabilities. This person is responsible for supporting the team with day-to-day operations and challenges to achieve programmatic goals.\n\n*THIS POSITION DOES REQUIRE BEING ON-CALL*\n\nResponsibilities\nLead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities\nManage team performance through effective communication, training, performance management, staff meetings, and employee recognition\nManage staff schedules and ensure shifts are adequately staffed\nRecommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed\nAssist with the development of current and future programs including residential supports, personalized supports, supported employment, and person-centered planning\nMonitor and maintain the budget\nPrepare required statistical, financial, and service reports as needed\nDevelop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments\nEnsure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management\nEnsure program documentation and billable records are completed accurately and timely\nMonitor the finances of individuals ensuring purchases are approved and accounted for with documentation\nMonitor the health and medical needs of individuals and immediately report any concerns\nManage relationships with the families and guardians of the individuals in our care\nEnsure work locations and vehicles are well maintained\nMay conduct programmatic investigations\nEmployees must cooperate with the licensee and department staff in any inspection, inquiry or investigation\n\nRequirements\nHigh School Diploma or GED with three years of relevant experience\nBachelor's degree preferred\nMust have minimum two years experience with IDD\nMust have minimum two years managerial experience\nValid driver's license with a satisfactory driving record\nComplete all state and agency required training per state guidelines\nTeam oriented with demonstrated leadership experience\nExperience with problem solving against multiple priorities\nAbility to establish a comfortable and supportive relationship with individuals receiving supports\nAbility to exercise good judgment and remain calm in crisis situations\n\nWorking Conditions\nMay be required to be on-call in cooperation with other management staff\nFrequent lifting, stretching, and other physical exertion may be required\nMay be required to transport individuals utilizing your own vehicle or company provided vehicles\nMay be required to lift or move 25+ pounds\nMay assist with wheelchair transfer of non-ambulatory individuals\nMay be exposed to various medical conditions and communicable diseases\n\nWhy Community Options?\nCompetitive Insurance Benefits (Medical, Dental, Vision)\nPaid Holidays-Including a Birthday Holiday\nGenerous PTO\nEmployee Incentive & Discount Programs\n403b Retirement Plan\nIncredible career growth opportunities\n\nSend Resumes to: Resumes-LU@comop.org\n\nCommunity Options is an Equal Opportunity Employer M/F/D/V","company":"Community Options","rawCompany":"community options","city":"Lubbock","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:09:24.183Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"623210","title":"Residential Intellectual and Developmental Disability Facilities","slug":"residential-intellectual-and-developmental-disability-facilities"},{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager (IDD Services)","description":"Description\n\nCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.\n\nWe are seeking an experienced Program Manager in Lubbock, Texas. The Program Manager maintains a high-quality program to support individuals with intellectual and developmental disabilities. This person is responsible for supporting the team with day-to-day operations and challenges to achieve programmatic goals.\n\n*THIS POSITION DOES REQUIRE BEING ON-CALL*\n\nResponsibilities\nLead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities\nManage team performance through effective communication, training, performance management, staff meetings, and employee recognition\nManage staff schedules and ensure shifts are adequately staffed\nRecommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed\nAssist with the development of current and future programs including residential supports, personalized supports, supported employment, and person-centered planning\nMonitor and maintain the budget\nPrepare required statistical, financial, and service reports as needed\nDevelop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments\nEnsure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management\nEnsure program documentation and billable records are completed accurately and timely\nMonitor the finances of individuals ensuring purchases are approved and accounted for with documentation\nMonitor the health and medical needs of individuals and immediately report any concerns\nManage relationships with the families and guardians of the individuals in our care\nEnsure work locations and vehicles are well maintained\nMay conduct programmatic investigations\nEmployees must cooperate with the licensee and department staff in any inspection, inquiry or investigation\n\nRequirements\nHigh School Diploma or GED with three years of relevant experience\nBachelor's degree preferred\nMust have minimum two years experience with IDD\nMust have minimum two years managerial experience\nValid driver's license with a satisfactory driving record\nComplete all state and agency required training per state guidelines\nTeam oriented with demonstrated leadership experience\nExperience with problem solving against multiple priorities\nAbility to establish a comfortable and supportive relationship with individuals receiving supports\nAbility to exercise good judgment and remain calm in crisis situations\n\nWorking Conditions\nMay be required to be on-call in cooperation with other management staff\nFrequent lifting, stretching, and other physical exertion may be required\nMay be required to transport individuals utilizing your own vehicle or company provided vehicles\nMay be required to lift or move 25+ pounds\nMay assist with wheelchair transfer of non-ambulatory individuals\nMay be exposed to various medical conditions and communicable diseases\n\nWhy Community Options?\nCompetitive Insurance Benefits (Medical, Dental, Vision)\nPaid Holidays-Including a Birthday Holiday\nGenerous PTO\nEmployee Incentive & Discount Programs\n403b Retirement Plan\nIncredible career growth opportunities\n\nSend Resumes to: Resumes-LU@comop.org\n\nCommunity Options is an Equal Opportunity Employer M/F/D/V","datePosted":"2026-04-12T21:09:24.183Z","dateModified":"2026-04-12T21:09:24.183Z","hiringOrganization":{"@type":"Organization","name":"Community Options","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lubbock","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4e99bc4e00f283a0b8560e95"},"url":"https://jobsearcher.com/jobs/4e99bc4e00f283a0b8560e95"}}