{"schemaVersion":"jobsearcher.job.v1","id":"4e80eef8cbaba4a584e7969e","url":"https://jobsearcher.com/jobs/4e80eef8cbaba4a584e7969e","canonicalUrl":"https://jobsearcher.com/jobs/4e80eef8cbaba4a584e7969e","title":"National Payer Relations Representative","description":"National Payer Relations RepresentativeOttobock has pursued the mission of helping people living with limb loss or mobility challenges regain or maintain their freedom of movement for more than a century. We do this through the development of leading prosthetic, orthotic and wheelchair innovation and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 10,000 employees worldwide and 900 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.\r\nWe are looking for a National Payer Relations Representative to join our team in Phoenix, AZ (hybrid schedule, M-F, 7:00AM-3:30PM) 4022 E Broadway Rd., Phoenix, AZ 85040.\r\nThis position is assigned to the National Payer Relations & Contracts Department (NPRC). NPRC ensures that required notifications, documents, and forms are communicated to payers promptly and by all requested due dates. This position will also ensure adherence to Otto Bock's accreditation requirements.\r\nGreat opportunity for someone dedicated and looking to start their career!\r\nDuties & ResponsibilitiesSuccessful applicants must be able to perform the following essential functions, with or without reasonable accommodation.\r\nProvide support for business unit staff by resolving escalated inquiries\r\nSubmit network participation requests to insurance payors\r\nSet up and maintain insurance portal access for business unit staff\r\nComplete, submit, and track credentialing and recredentialing applications for business units including securing all required and supplemental documentation\r\nMaintain up-to-date demographic information for business units and submit required change notifications to contracted insurance payors\r\nRequest insurance payor fee schedules\r\nComplete Payor Performance Checklists, distribute them to business units, and monitor progress\r\nUpdate ContractWorks, Payor Portfolios, and other internal systems\r\nAlways deliver exceptional customer service\r\nParticipate in ongoing training programs to support continuous learning and professional development\r\nMeet or exceed all department productivity and quality standards\r\nCommunicate issues, questions, and concerns to management promptly\r\nProvide updates on current tasks and projects during biweekly management meetings\r\nAdhere to all HIPAA and PHI regulations\r\nEnsure all assigned workload is completed accurately and on time daily, weekly, and monthly\r\nIdentify and communicate opportunities to streamline processes and improve operational efficiency\r\nMaintain a professional demeanor, including adherence to dress code and appropriate use of company property\r\nPerform other duties, special projects, and initiatives as assigned\r\nQualificationsMinimum 2 years of experience in the Healthcare Industry, preferably in Payor Relations, Credentialing, or Medical Billing in orthopedics, prosthetics, and durable medical equipment\r\nAbility to prioritize and manage multiple tasks to completion\r\nOutstanding verbal and written communication skills\r\nExceptional organizational skills\r\nExcellent communication/interpersonal skills\r\nProfessional and positive telephone manners\r\nExcellent PC skills; typing of 45 wpm, excellent ten-key skills\r\nProficient in using Microsoft Office Software\r\nMust work onsite in Phoenix, AZ office (3 days a week)\r\nBenefitsMedical\r\nVision\r\nDental\r\nHealth savings accounts with employer contribution\r\nFlexible spending account options\r\nCompany-paid life insurance policy\r\nPaid time off\r\nCompany holidays\r\nFloating holidays\r\n100% company-paid short & long-term disability\r\n401k match up to 3.5%\r\nPaid parental leave\r\nDiversity at OttobockWe believe in mutual respect, enjoyment at work, and a culture where everyone feels valued. We are committed to diversity, equity, and inclusion, and welcome all applications - regardless of gender, age, nationality, disability, ethnic or social background, religion, or sexual orientation. We give special consideration to individuals with severe disabilities when equally qualified.\r\nYour future at OttobockOttobock's products and services combine over 100 years of tradition with outstanding innovation in the fields of prosthetics, neuro-orthotics, and exoskeletons. Ottobock develops innovative fitting solutions for people with limited mobility and is driving the digitalisation of the industry. Founded in Berlin in 1919, the company has business activities in 45 countries with nearly 9,300 employees worldwide and operates the largest international patient care network with around 400 patient care clinics. Ottobock's mission of improving freedom of movement, quality of life and independence is deeply rooted in the company's DNA, as is its social commitment: Ottobock has been a partner and supporter of the Paralympics since 1988.\r\nYour ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.\r\nPlease only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application!","company":"Ottobock","rawCompany":"ottobock","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-04-09T08:14:34.645Z","occupations":[{"code":"29-2091.00","title":"Orthotists and Prosthetists","slug":"orthotists-and-prosthetists"},{"code":"29-2099.08","title":"Patient Representatives","slug":"patient-representatives"},{"code":"51-9082.00","title":"Medical Appliance Technicians","slug":"medical-appliance-technicians"}],"industries":[{"code":"339113","title":"Surgical Appliance and Supplies Manufacturing","slug":"surgical-appliance-and-supplies-manufacturing"},{"code":"621340","title":"Offices of Physical, Occupational and Speech Therapists, and Audiologists","slug":"offices-of-physical-occupational-and-speech-therapists-and-audiologists"},{"code":"524114","title":"Direct Health and Medical Insurance Carriers","slug":"direct-health-and-medical-insurance-carriers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"National Payer Relations Representative","description":"National Payer Relations RepresentativeOttobock has pursued the mission of helping people living with limb loss or mobility challenges regain or maintain their freedom of movement for more than a century. We do this through the development of leading prosthetic, orthotic and wheelchair innovation and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 10,000 employees worldwide and 900 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.\r\nWe are looking for a National Payer Relations Representative to join our team in Phoenix, AZ (hybrid schedule, M-F, 7:00AM-3:30PM) 4022 E Broadway Rd., Phoenix, AZ 85040.\r\nThis position is assigned to the National Payer Relations & Contracts Department (NPRC). NPRC ensures that required notifications, documents, and forms are communicated to payers promptly and by all requested due dates. This position will also ensure adherence to Otto Bock's accreditation requirements.\r\nGreat opportunity for someone dedicated and looking to start their career!\r\nDuties & ResponsibilitiesSuccessful applicants must be able to perform the following essential functions, with or without reasonable accommodation.\r\nProvide support for business unit staff by resolving escalated inquiries\r\nSubmit network participation requests to insurance payors\r\nSet up and maintain insurance portal access for business unit staff\r\nComplete, submit, and track credentialing and recredentialing applications for business units including securing all required and supplemental documentation\r\nMaintain up-to-date demographic information for business units and submit required change notifications to contracted insurance payors\r\nRequest insurance payor fee schedules\r\nComplete Payor Performance Checklists, distribute them to business units, and monitor progress\r\nUpdate ContractWorks, Payor Portfolios, and other internal systems\r\nAlways deliver exceptional customer service\r\nParticipate in ongoing training programs to support continuous learning and professional development\r\nMeet or exceed all department productivity and quality standards\r\nCommunicate issues, questions, and concerns to management promptly\r\nProvide updates on current tasks and projects during biweekly management meetings\r\nAdhere to all HIPAA and PHI regulations\r\nEnsure all assigned workload is completed accurately and on time daily, weekly, and monthly\r\nIdentify and communicate opportunities to streamline processes and improve operational efficiency\r\nMaintain a professional demeanor, including adherence to dress code and appropriate use of company property\r\nPerform other duties, special projects, and initiatives as assigned\r\nQualificationsMinimum 2 years of experience in the Healthcare Industry, preferably in Payor Relations, Credentialing, or Medical Billing in orthopedics, prosthetics, and durable medical equipment\r\nAbility to prioritize and manage multiple tasks to completion\r\nOutstanding verbal and written communication skills\r\nExceptional organizational skills\r\nExcellent communication/interpersonal skills\r\nProfessional and positive telephone manners\r\nExcellent PC skills; typing of 45 wpm, excellent ten-key skills\r\nProficient in using Microsoft Office Software\r\nMust work onsite in Phoenix, AZ office (3 days a week)\r\nBenefitsMedical\r\nVision\r\nDental\r\nHealth savings accounts with employer contribution\r\nFlexible spending account options\r\nCompany-paid life insurance policy\r\nPaid time off\r\nCompany holidays\r\nFloating holidays\r\n100% company-paid short & long-term disability\r\n401k match up to 3.5%\r\nPaid parental leave\r\nDiversity at OttobockWe believe in mutual respect, enjoyment at work, and a culture where everyone feels valued. We are committed to diversity, equity, and inclusion, and welcome all applications - regardless of gender, age, nationality, disability, ethnic or social background, religion, or sexual orientation. We give special consideration to individuals with severe disabilities when equally qualified.\r\nYour future at OttobockOttobock's products and services combine over 100 years of tradition with outstanding innovation in the fields of prosthetics, neuro-orthotics, and exoskeletons. Ottobock develops innovative fitting solutions for people with limited mobility and is driving the digitalisation of the industry. Founded in Berlin in 1919, the company has business activities in 45 countries with nearly 9,300 employees worldwide and operates the largest international patient care network with around 400 patient care clinics. Ottobock's mission of improving freedom of movement, quality of life and independence is deeply rooted in the company's DNA, as is its social commitment: Ottobock has been a partner and supporter of the Paralympics since 1988.\r\nYour ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.\r\nPlease only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application!","datePosted":"2026-04-09T08:14:34.645Z","dateModified":"2026-04-09T08:14:34.645Z","hiringOrganization":{"@type":"Organization","name":"Ottobock","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4e80eef8cbaba4a584e7969e"},"url":"https://jobsearcher.com/jobs/4e80eef8cbaba4a584e7969e"}}