{"schemaVersion":"jobsearcher.job.v1","id":"4e7df36fa0de7a4e1dcd4e3e","url":"https://jobsearcher.com/jobs/4e7df36fa0de7a4e1dcd4e3e","canonicalUrl":"https://jobsearcher.com/jobs/4e7df36fa0de7a4e1dcd4e3e","title":"Quality Control Specialist Supervisor","description":"Role Overview\nQuality Control Specialist Supervisor in the Crop Insurance Quality Control & Compliance team. This role performs compliance functions as defined in the Standard Re-Insurance Agreement (SRA), overseeing review processes and providing leadership to direct and indirect staff.\n\nLocation\nThis position may be based remotely; if located near the Lubbock, TX office it is expected to work in a hybrid capacity.\n\nResponsibilities\n\nSupervise approval and processing of compliance reviews (APH Reviews, Claim Reviews, other internal reviews), analyzing completed reviews and supporting documentation to determine completion pursuant to RMA rules and guidelines.\n\nProvide consultation and expert advice on RMA rules, guidelines, and AgriSompo systems to adjusters and quality control personnel.\n\nApprove and process compliance reviews by evaluating documents from insureds, supporting policy documentation, and field reviews to confirm compliance.\n\nAnalyze and recommend adjustments to quality control review documentation for accuracy, reasonableness, and conformity to RMA policies.\n\nEnsure accurate and timely processing of Quality Control Reviews to expedite claim processing by developing prioritization systems and researching each review to decide status and next steps.\n\nAdditional Duties\n\nProvide training to compliance staff, underwriters, and claims processors on internal review processes.\n\nAssist in managing all compliance-related reviews and developing/revising policies for the Quality Control department.\n\nProvide regular reports to National Compliance managers and review supervisors.\n\nCollaborate with IT to test fixes and enhancements related to Quality Control processes.\n\nDeliver strong customer service to internal and external customers.\n\nSupport Quality Control Supervisors by assigning/reassigning compliance reviews to Field Compliance Reviewers as needed.\n\nOversee staffing activities—hiring, training, performance management, promotions, corrective actions, terminations as applicable.\n\nPerform other duties as assigned.\n\nQualifications\n\nAssociate’s degree in Agriculture or related field (preferred).\n\n2–3 years of experience with Multi‑Peril Crop Insurance in claims auditing or underwriting (preferred).\n\nExcellent interpersonal, oral, and written communication skills.\n\nProficiency with Microsoft Office Suite and PDF programs; strong attention to detail.\n\nAbility to manage multiple assignments and coordinate several projects with changing priorities.\n\nCapability to work both autonomously and effectively in a team environment.\n\nBenefits\n\nCompetitive compensation with performance‑based incentive awards.\n\nBase salary and incentives tied to company and individual performance.\n\nHealth insurance options: Traditional PPO and Consumer‑Driven HDHP with Health Savings Account.\n\nPharmacy, dental, vision, and dependent care flexible spending accounts.\n\nLife & AD&D, Disability, 401(k) plan with employer contributions.\n\nPaid time off, holidays, parental leave, adoption assistance.\n\nEmployee Assistance Program, commuter benefits, tuition reimbursement.\n\nPhysical Requirements & Work Conditions\n\nWork in a standard office environment with moderate noise levels.\n\nPrimarily sedentary; occasional lifting of up to 10 pounds.\n\nTravel up to 10% of the time.\n\n#J-18808-Ljbffr","company":"Sompo","rawCompany":"sompo","city":"Raleigh","state":"NC","isRemote":false,"isActive":true,"createdAt":"2026-07-01T03:23:32.105Z","occupations":[{"code":"11-3051.01","title":"Quality Control Systems Managers","slug":"quality-control-systems-managers"},{"code":"11-9199.02","title":"Compliance Managers","slug":"compliance-managers"},{"code":"13-2053.00","title":"Insurance Underwriters","slug":"insurance-underwriters"}],"industries":[{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"524126","title":"Direct Property and Casualty Insurance Carriers","slug":"direct-property-and-casualty-insurance-carriers"},{"code":"524210","title":"Insurance Agencies and Brokerages","slug":"insurance-agencies-and-brokerages"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Quality Control Specialist Supervisor","description":"Role Overview\nQuality Control Specialist Supervisor in the Crop Insurance Quality Control & Compliance team. This role performs compliance functions as defined in the Standard Re-Insurance Agreement (SRA), overseeing review processes and providing leadership to direct and indirect staff.\n\nLocation\nThis position may be based remotely; if located near the Lubbock, TX office it is expected to work in a hybrid capacity.\n\nResponsibilities\n\nSupervise approval and processing of compliance reviews (APH Reviews, Claim Reviews, other internal reviews), analyzing completed reviews and supporting documentation to determine completion pursuant to RMA rules and guidelines.\n\nProvide consultation and expert advice on RMA rules, guidelines, and AgriSompo systems to adjusters and quality control personnel.\n\nApprove and process compliance reviews by evaluating documents from insureds, supporting policy documentation, and field reviews to confirm compliance.\n\nAnalyze and recommend adjustments to quality control review documentation for accuracy, reasonableness, and conformity to RMA policies.\n\nEnsure accurate and timely processing of Quality Control Reviews to expedite claim processing by developing prioritization systems and researching each review to decide status and next steps.\n\nAdditional Duties\n\nProvide training to compliance staff, underwriters, and claims processors on internal review processes.\n\nAssist in managing all compliance-related reviews and developing/revising policies for the Quality Control department.\n\nProvide regular reports to National Compliance managers and review supervisors.\n\nCollaborate with IT to test fixes and enhancements related to Quality Control processes.\n\nDeliver strong customer service to internal and external customers.\n\nSupport Quality Control Supervisors by assigning/reassigning compliance reviews to Field Compliance Reviewers as needed.\n\nOversee staffing activities—hiring, training, performance management, promotions, corrective actions, terminations as applicable.\n\nPerform other duties as assigned.\n\nQualifications\n\nAssociate’s degree in Agriculture or related field (preferred).\n\n2–3 years of experience with Multi‑Peril Crop Insurance in claims auditing or underwriting (preferred).\n\nExcellent interpersonal, oral, and written communication skills.\n\nProficiency with Microsoft Office Suite and PDF programs; strong attention to detail.\n\nAbility to manage multiple assignments and coordinate several projects with changing priorities.\n\nCapability to work both autonomously and effectively in a team environment.\n\nBenefits\n\nCompetitive compensation with performance‑based incentive awards.\n\nBase salary and incentives tied to company and individual performance.\n\nHealth insurance options: Traditional PPO and Consumer‑Driven HDHP with Health Savings Account.\n\nPharmacy, dental, vision, and dependent care flexible spending accounts.\n\nLife & AD&D, Disability, 401(k) plan with employer contributions.\n\nPaid time off, holidays, parental leave, adoption assistance.\n\nEmployee Assistance Program, commuter benefits, tuition reimbursement.\n\nPhysical Requirements & Work Conditions\n\nWork in a standard office environment with moderate noise levels.\n\nPrimarily sedentary; occasional lifting of up to 10 pounds.\n\nTravel up to 10% of the time.\n\n#J-18808-Ljbffr","datePosted":"2026-07-01T03:23:32.105Z","dateModified":"2026-07-01T03:23:32.105Z","hiringOrganization":{"@type":"Organization","name":"Sompo","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Raleigh","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4e7df36fa0de7a4e1dcd4e3e"},"url":"https://jobsearcher.com/jobs/4e7df36fa0de7a4e1dcd4e3e"}}