Installation Manager
Position reports to District Operations Manager (DOM)
Oversee all aspects of installation of new equipment for the Toledo, OH branch. Provide world class installation to our customers, assign duties to personnel, promote and ensure a safe and productive work environment. Manage company assets and ensure profitability thru expense control, training, customer/employee retention and growth, high morale and efficient scheduling. Communicate closely with the DOM, Operations Assistant, Sales, Administrative and Corporate staff to create an effective relationship and ensure that all aspects of installation jobs are completed with maximum efficiency and quality.
Personnel
Manage company sub contractors and company installers
Build and maintain morale thru effective leadership and communication
Promote and implement company policies and procedures
Develop training schedules for employees and sub contractors
Forecast future requirements and assist in interviewing and hiring
Source potential sub contractors based on workload requirements and assist in qualifying and training them
Communicate expectations clearly and professionally and discuss deficiencies in the same manner
Installation/Quality
Review all new jobs entered in your area of responsibility with the Sales team ensuring accuracy of pricing, application, equipment availability, manpower requirements and scheduling windows
Schedule Installation Technicians and sub contractors with maximum efficiencies utilizing individual strengths and geographical considerations
Communicate with Sales staff to verify ship dates, job readiness, equipment requirements and site-specific regulations and conditions
Ensure job conditions are acceptable prior to sending crews to install
Review the installation when complete to ensure the installation was completed correctly and with high quality
Ensure consistent and effective communication with the customer throughout the entire project
Complete jobs in system for invoicing and sub contractor payments
Assign dollars to sub contractors for a defined scope of work
Provide sub contractors with clear and complete job notes, installation instructions and site-specific regulations
Service
Work with the Service Manager to schedule service technicians on installs as needed
Safety
Promote and enforce company safety regulations with MEC technicians and sub contractors
Cover site specific training rules from customers with installers prior to starting a job
Work proactively and effectively with Corporate Safety Manager
Asset Management
Purchase installation supplies in the most cost-effective manner and keep inventory levels adequate but not excessive
Order and call off rental equipment on a timely basis
Other
Handle ad-hoc duties as needed to ensure a cooperative and effective Operations team
Required Skills/Experience:
Mechanical and Electrical knowledge
Computer proficiency (including Excel)
Ability to communicate and collaborate with a variety of employees and departments
Strong verbal and written communication
Organization /ability to stay focused
Effective time management
Self-starter – Ability to work with minimal supervision
Positive and professional demeanor
Ability to multi-task & prioritize
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Supplemental Pay:
Bonus opportunities
Application Question(s):
Please take a moment to review the questionnaire below. If you feel you meet the qualifications, we warmly invite you to apply for this position. Your time is valuable to us, and we want to ensure it’s well spent.
How many years of experience in managing maintenance in industrial settings or the Dock/Door industry?
How many years of experience managing teams, including both internal technicians and subcontractors? If yes, how many team members did you manage?
How comfortable are you with technology and computer systems, including ERP systems, project management tools, and Excel?
Ability to Relocate:
Toledo, OH: Relocate before starting work (Required)
Work Location: On the road