{"schemaVersion":"jobsearcher.job.v1","id":"4e66ffc04c696149e37da4d1","url":"https://jobsearcher.com/jobs/4e66ffc04c696149e37da4d1","canonicalUrl":"https://jobsearcher.com/jobs/4e66ffc04c696149e37da4d1","title":"Help Desk Technician","description":"Job description :\nThank you for your interest in joining the Roeing Team! Roeing is a well-established full-service technology, engineering, and business solutions company serving western, central, and northern Indiana for the past 37 years. We serve several markets, including healthcare, education, government, manufacturing, retail, legal, and many others. Our daily mission is to help solve problems and enhance processes for our clients through applied technology, so our clients have a solid operational foundation along with the flexibility to adapt to their rapidly changing business environments.\nWe are currently looking for a motivated Help Desk Technician to join our Technical Services Team. This work would involve the supporting and troubleshooting of Technology items on-site for clients. As a Help Desk Technician, you would be part of our Technical Services Team, where you would be expected to learn from and support our Systems Engineers. You would also be expected to intimately understand clients’ business needs as they relate to technology.\nPrimary Technical Responsibilities:\nProvide technical expertise in the implementation, and support of customer Technology needs.\nEnsure the confidentiality and integrity of our corporate and customer data.\nRemote and on-premises support for client and technical staff of: Desktops, Laptops, Peripherals, Printers, Displays, Docks/Replicators, and others.\nHelp support cloud solutions – Azure, Microsoft 365\nProvide Hardware troubleshooting and repair for corporate workstations\nPreparing, imaging, and deploying workstations\nSome Server, Domain, Firewall, and Application support and troubleshooting\nMonitoring and triage of various client and system alerts.\nIntensive, detailed, and accurate documentation and timekeeping.\nAssist in evaluating client needs and determining the appropriate technological solution.\nTraining both technical and non-technical users on how to apply best practices.\nExpected Technical Specialization :\nStrong knowledge of and ability to troubleshoot Microsoft desktop platforms (XP through 11); Knowledge of MacOS is a plus.\nBasic knowledge of server platforms (2012 through 2022), and Active Directory.\nStrong Hardware repair and troubleshooting knowledge.\nAbility to troubleshoot various line of business applications.\nKnowledge of industry compliance standards (HIPAA, PCI, NIST, etc.)\nDesired Personal Qualities:\nExcellent interpersonal skills and comfort in a client-facing role.\nMust be a Team Player\nSelf-motivation and independent study.\nEase of learning new technology.\nAbility to work on several projects and service requests concurrently.\nPresentable business-casual appearance.\nDependable work attendance.\nUnderstanding of the sales process.\nWillingness to learn and grow.\nPreferred Certifications :\nA+\nNetwork+\nSecurity+\nEducation:\nAssociate degree in a related field and/or a minimum of two years relevant experience in the Information Technology field.\nAdditional Information:\nNormal hours are between the hours of 8 a.m. and 5 p.m.\nDaily travel to client’s locations could be necessary within a 50-mile radius.\nPosition may require limited after-hours work based on client activities.\nJob Type: Full-time\nBenefits:\n401(k)\nDental insurance\nEmployee discount\nFlexible schedule\nFlexible spending account\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nParental leave\nProfessional development assistance\nRetirement plan\nVision insurance\nSchedule:\n8 hour shift\nMonday to Friday\nEducation:\nAssociate (Preferred)\nExperience:\nTroubleshooting: 2 years (Required)\nDesktop support: 2 years (Required)\nHardware support: 2 years (Required)\nActive Directory: 1 year (Preferred)\nMicrosoft 365: 1 year (Preferred)\nLicense/Certification:\nCompTIA Network+ (Preferred)\nCompTIA A+ (Preferred)\nCompTIA Security+ (Preferred)\nWillingness to travel:\n25% (Required)\nWork Location: Lafayette office\nJob Type: Full-time\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nHealth insurance\nHealth savings account\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nMonday to Friday\nWork Location: In person\nPay: $35,000.00 - $50,000.00 per year\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nHealth insurance\nHealth savings account\nPaid time off\nParental leave\nVision insurance\nWork Location: In person","company":"Roeingitsolution","rawCompany":"roeingitsolution","city":"Broussard","state":"LA","isRemote":false,"isActive":false,"createdAt":"2026-07-18T15:54:19.223Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Help Desk Technician","description":"Job description :\nThank you for your interest in joining the Roeing Team! Roeing is a well-established full-service technology, engineering, and business solutions company serving western, central, and northern Indiana for the past 37 years. We serve several markets, including healthcare, education, government, manufacturing, retail, legal, and many others. Our daily mission is to help solve problems and enhance processes for our clients through applied technology, so our clients have a solid operational foundation along with the flexibility to adapt to their rapidly changing business environments.\nWe are currently looking for a motivated Help Desk Technician to join our Technical Services Team. This work would involve the supporting and troubleshooting of Technology items on-site for clients. As a Help Desk Technician, you would be part of our Technical Services Team, where you would be expected to learn from and support our Systems Engineers. You would also be expected to intimately understand clients’ business needs as they relate to technology.\nPrimary Technical Responsibilities:\nProvide technical expertise in the implementation, and support of customer Technology needs.\nEnsure the confidentiality and integrity of our corporate and customer data.\nRemote and on-premises support for client and technical staff of: Desktops, Laptops, Peripherals, Printers, Displays, Docks/Replicators, and others.\nHelp support cloud solutions – Azure, Microsoft 365\nProvide Hardware troubleshooting and repair for corporate workstations\nPreparing, imaging, and deploying workstations\nSome Server, Domain, Firewall, and Application support and troubleshooting\nMonitoring and triage of various client and system alerts.\nIntensive, detailed, and accurate documentation and timekeeping.\nAssist in evaluating client needs and determining the appropriate technological solution.\nTraining both technical and non-technical users on how to apply best practices.\nExpected Technical Specialization :\nStrong knowledge of and ability to troubleshoot Microsoft desktop platforms (XP through 11); Knowledge of MacOS is a plus.\nBasic knowledge of server platforms (2012 through 2022), and Active Directory.\nStrong Hardware repair and troubleshooting knowledge.\nAbility to troubleshoot various line of business applications.\nKnowledge of industry compliance standards (HIPAA, PCI, NIST, etc.)\nDesired Personal Qualities:\nExcellent interpersonal skills and comfort in a client-facing role.\nMust be a Team Player\nSelf-motivation and independent study.\nEase of learning new technology.\nAbility to work on several projects and service requests concurrently.\nPresentable business-casual appearance.\nDependable work attendance.\nUnderstanding of the sales process.\nWillingness to learn and grow.\nPreferred Certifications :\nA+\nNetwork+\nSecurity+\nEducation:\nAssociate degree in a related field and/or a minimum of two years relevant experience in the Information Technology field.\nAdditional Information:\nNormal hours are between the hours of 8 a.m. and 5 p.m.\nDaily travel to client’s locations could be necessary within a 50-mile radius.\nPosition may require limited after-hours work based on client activities.\nJob Type: Full-time\nBenefits:\n401(k)\nDental insurance\nEmployee discount\nFlexible schedule\nFlexible spending account\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nParental leave\nProfessional development assistance\nRetirement plan\nVision insurance\nSchedule:\n8 hour shift\nMonday to Friday\nEducation:\nAssociate (Preferred)\nExperience:\nTroubleshooting: 2 years (Required)\nDesktop support: 2 years (Required)\nHardware support: 2 years (Required)\nActive Directory: 1 year (Preferred)\nMicrosoft 365: 1 year (Preferred)\nLicense/Certification:\nCompTIA Network+ (Preferred)\nCompTIA A+ (Preferred)\nCompTIA Security+ (Preferred)\nWillingness to travel:\n25% (Required)\nWork Location: Lafayette office\nJob Type: Full-time\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nHealth insurance\nHealth savings account\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nMonday to Friday\nWork Location: In person\nPay: $35,000.00 - $50,000.00 per year\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nHealth insurance\nHealth savings account\nPaid time off\nParental leave\nVision insurance\nWork Location: In person","datePosted":"2026-07-18T15:54:19.223Z","dateModified":"2026-07-18T15:54:19.223Z","hiringOrganization":{"@type":"Organization","name":"Roeingitsolution","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Broussard","addressRegion":"LA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4e66ffc04c696149e37da4d1"},"url":"https://jobsearcher.com/jobs/4e66ffc04c696149e37da4d1"}}