{"schemaVersion":"jobsearcher.job.v1","id":"4e636fa6f01a52fad0488d11","url":"https://jobsearcher.com/jobs/4e636fa6f01a52fad0488d11","canonicalUrl":"https://jobsearcher.com/jobs/4e636fa6f01a52fad0488d11","title":"Customer Support Engineer","description":"Vapi (/?V??pi/): We're creating the shift to voice as humanity's default interface We're the most configurable platform for deploying voice agents We've grown to over 600k developers in two years, adding 2,000+ every day Why We're Hiring This Role: We get a ticket every 7 minutes. We're hiring a cracked cse to show our customers more love. What You'll Do: Ramp to 50 tickets a day. Write docs and educate users on building state-of-the-art voice agents. Automate 30% of your tickets with AI agents. Who You Are: You've worked at an early startup. You've been a cse at a company we admire. Bonus: You've built your own startup. Why Vapi: Generational impact: Build the human interface for every business Ownership culture: 70% of the company are previous founders Kind team: The founders, Jordan and Nikhil, are Canadians Tier-1 investors: YC, KP seed, Bessemer Series A What We Offer: Real stake: We offer a competitive salary and excellent equity ownership Comprehensive health coverage: medical, dental, and vision plans Team love: We love hanging out, and we do quarterly off-sites Flexible time off: take what you need More: catered meals, transportation, gym, and a $10k annual L&D budget","company":"Vapi","rawCompany":"vapi","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-09T11:48:23.760Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Engineer","description":"Vapi (/?V??pi/): We're creating the shift to voice as humanity's default interface We're the most configurable platform for deploying voice agents We've grown to over 600k developers in two years, adding 2,000+ every day Why We're Hiring This Role: We get a ticket every 7 minutes. We're hiring a cracked cse to show our customers more love. What You'll Do: Ramp to 50 tickets a day. Write docs and educate users on building state-of-the-art voice agents. Automate 30% of your tickets with AI agents. Who You Are: You've worked at an early startup. You've been a cse at a company we admire. Bonus: You've built your own startup. Why Vapi: Generational impact: Build the human interface for every business Ownership culture: 70% of the company are previous founders Kind team: The founders, Jordan and Nikhil, are Canadians Tier-1 investors: YC, KP seed, Bessemer Series A What We Offer: Real stake: We offer a competitive salary and excellent equity ownership Comprehensive health coverage: medical, dental, and vision plans Team love: We love hanging out, and we do quarterly off-sites Flexible time off: take what you need More: catered meals, transportation, gym, and a $10k annual L&D budget","datePosted":"2026-04-09T11:48:23.760Z","dateModified":"2026-04-09T11:48:23.760Z","hiringOrganization":{"@type":"Organization","name":"Vapi","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4e636fa6f01a52fad0488d11"},"url":"https://jobsearcher.com/jobs/4e636fa6f01a52fad0488d11"}}