Manager Audit Delivery - Information Security Programs (Remote U.S.)

Audit Delivery Manager Are you passionate about information security and ready to take the next step in your career? Join our team as an Audit Delivery Manager and play a key role in shaping the future of our Information Security Programs! In this position, you will oversee audit operations for major certifications, including CMMC, NIST, ISO 27001, ISO 20000, and Custom 2nd Party Programs.We're looking for a dynamic and strategic leader who thrives in a collaborative environment, values quality and efficiency, and is committed to delivering top-notch service. As Audit Delivery Manager, you will drive operational excellence, support divisional growth, and inspire a high-performing team of auditors.Responsibilities Lead and manage a team of security auditors, providing performance management, coaching, and development to ensure audit effectiveness and complianceForecast and plan auditor utilization based on client demand, certification cycles, and business prioritiesMonitor and improve key performance indicators (KPIs) related to auditor efficiency, utilization, quality, and customer satisfactionSupport strategic planning efforts by identifying operational gaps, proposing process improvements, and implementing solutions aligned with divisional goalsPartner with technical and operational teams to resolve complex client issues, escalate risks appropriately, and ensure compliance with accreditation body requirementsConduct performance observations (such as witness audits, audit reviews) to assess auditor competency and uphold program integrityAssist with standard operating procedures, tools, and auditor resources to improve audit consistency and efficiencyContribute to operational reporting and budget planning for the audit delivery functionConduct audits in alignment with personal competencies (optional; not required)Perform other duties as requestedQualifications Bachelor's degree in business, engineering, information security, quality management, or a related fieldA minimum of 5 years of experience in quality management, auditing, or certification services, preferably within information security, tech or defense sectorsAt least 3 years of experience in people management or team leadership, with a focus on remote and technical teamsFamiliarity with NIST, ISO 27001, ISO 20000, CMMC series, and related conformity assessment schemesUnderstanding of third-party certification processes, auditor qualifications, and accreditation requirementsExcellent problem-solving, communication, and stakeholder management skillsExperience working in a matrixed, cross-functional environment with remote teamsProficiency in Microsoft Office software, including Word, Excel, PowerPoint, and OutlookAbility and willingness to travel as neededDemonstrated effective skills in leadership, communications, and teamwork buildingPREFERRED QUALIFICATIONS :Advanced degree or certifications in information security, auditing, regulatory affairs, or related fieldsPrior certification as an auditor or lead auditor for ISO 27001 or ISO 20000 seriesKnowledge of CMMC and CCP or CCA CertificationKnowledge of ANAB, IAQG, or MDSAP accreditation and scheme requirementsPHYSICAL DEMANDS:Required to sit at a desk for long periods of timeAbility to travel by car or planeExtensive use of computers and other electronic equipmentModerate physical effort required (ability to handle equipment and/or items weighing 50 lbs.)Ability to follow client and regulatory required safety practicesSalary Range: $75,000 - $120,000The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At NSF, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.About Us With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.About the Team NSF provides a holistic suite of value-added digital, information security and sustainability solutions that span our core industries of food, water and life sciences. Our client-focused teams have deep industry expertise and are committed to supporting the journey to certification, helping to empower organizations to drive process and performance improvements for products, people, and the planet.Job Info Job Identification 4037Job Category Audit and InspectionLocations 789 N. Dixboro Road, Ann Arbor, MI, 48105, USPeople Leader Position YesWork Classification Remote