DFWSS03 (Irving) Perishable - Market Lead - Full-Time

Joe V’s Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V’s operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V’s, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V’s proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures.ResponsibilitiesJob Summary: As a Market Lead at Joe V's, you'll ensure accurate, efficient day-to-day operations and a constant workflow in the Market department, ensure compliance with policies and procedures, resolve issues as they arise, work across departments and functions as needed, and foster great customer service. You'll use your Meat Market experience to effectively manage inventory and assist with ordering and production planning to drive metrics.Key Responsibilities & Essential FunctionsStore Lead Operations:Applies experience and knowledge to support the Store and Department in Manager's absenceLeads the market team and meat cutting team in efficient day-to-day operations and a constant workflowDelegates / directs work; assists with setting department-related expectations (e.g., ORT, wrap, safety, sanitation, 5s); motivates Partners; may coach and/or provide feedback; may help with department work schedulesAdministers / ensures compliance with company, Store, and department policies and proceduresApplies experience and knowledge to assist with production planning and inventory control and management; takes inventory; orders appropriate product in reaction to inventory; loads, unloads, and moves products; performs quality controlHandles Customer, Partner, and sanitation issues according to guidelines; escalating to management as neededTroubleshoots / reports equipment issuesMerchandises products effectively; ensures proper product rotation and storageConsistently and effectively communicates to ensure highest quality and freshness standards are metAnswers product- and service-related questions; answers calls, directs questions to appropriate department or PartnerProduction / Customer ServiceAssists in all technical areas such as meat cutting, as neededExecute and ensure compliance of Fresh Production PlannerCuts, trims, trays meat for display, according to company standards; weighs / wraps / labels product packages for saleOperates power meat prep and process equipment; maintains coolers and freezersPerforms Department and cross-functional duties as neededFood Safety / SanitationEnsures compliance with federal and state regulations and Store and department standard operating proceduresMaintains safety / sanitation of equipment according to standardsPractices safety awareness; safely performs meat cutting duties at all timesOversees production area sanitation standards are metEnsures a clean and safe department and work areas, sales floor, display cases, prep areas, and equipmentThe responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.Age RequirementQualifications & Key Requirements:18+Work Experience6+ months of related experienceExperience working in a fast-paced, high-volume environmentKnowledge/Skills/AbilitiesStrong working knowledge of Market-related processes, training aids, and SOPsKnowledge of product rotation, department / store sanitation, shrink awarenessUnderstanding of basic financial workings of assigned department, and how to drive profitabilityAdvanced customer service skillsStrong verbal / written communication and interpersonal skillsPC skillsAbility to read and interpret documents such as safety rules, work instructions, operating and maintenance instructions; provides work direction and training to other departments personnelAbility to provide feedback on department proceduresAbility to be flexible in adjusting prioritiesAbility to manage multiple priorities and shift focus between tasks; attention to detail and precisionAbility to work a flexible scheduleEducationCompletion of job skills training, compliance-related training, and division orientationLicenses/CertificationsPhysical Demands & Working Conditions:Function in a fast paced, retail environment, in detailed and precise tasksWork with Customers, staying attentive to their needsConstantly reach at waist, graspFrequently stand, walkFrequently be exposed to cold (non-weather) conditionsOccasionally sit, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, shoulder circumduction, twist, push / pull with arms, pinch, and use fine motor movementsOccasionally be exposed to wet (non-weather) conditions and loud noiseOccasionally be exposed to fumes or airborne particles, and toxic or caustic materialsSafely maneuver around moving mechanical partsDemonstrate the ability to lift 90 lbs, and manage in excess of 85 lbsWhile there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour dayIt is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Last revised: 08/01/2023