{"schemaVersion":"jobsearcher.job.v1","id":"4e31edda15af3ed35b13726e","url":"https://jobsearcher.com/jobs/4e31edda15af3ed35b13726e","canonicalUrl":"https://jobsearcher.com/jobs/4e31edda15af3ed35b13726e","title":"Customer Service Representative","description":"About Us\nAt CryptoGex, we specialize in organizing innovative technology events, conferences, and brand activations. Our mission is to create engaging, high-quality experiences that connect brands with their audiences through well-executed live events.\nPosition Overview\nWe are looking for a dependable and customer-focused Customer Service Representative (CSR) to support attendee communications and client interactions for our events.\nThe Customer Service Representative will act as a key point of contact for event attendees, partners, and vendors. This role involves handling inquiries, resolving issues, and ensuring a positive experience before, during, and after events.\nKey Responsibilities\nRespond to customer inquiries via phone, email, and chat in a timely manner\nProvide accurate information about event schedules, registration, and logistics\nAssist attendees with registration issues and ticketing support\nHandle and resolve customer concerns professionally and efficiently\nMaintain records of customer interactions and feedback\nSupport on-site customer service during live events when needed\nFollow company procedures and service standards\nQualifications\nHigh school diploma or equivalent required\nStrong verbal and written communication skills\nProblem-solving mindset with attention to detail\nAbility to multitask in a fast-paced environment\nBasic computer skills (Microsoft Office, email platforms, CRM systems)\nCompensation & Benefits\nCompetitive hourly pay ($18.50 - $28.50/hour)\nHealth, dental, and vision insurance options\nPaid time off and holidays\nCareer growth opportunities within events and operations\nTraining and development programs\nSupportive team environment","company":"Cryptogex","rawCompany":"cryptogex","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-07-30T11:38:27.037Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"39-6012.00","title":"Concierges","slug":"concierges"}],"industries":[{"code":"561920","title":"Convention and Trade Show Organizers","slug":"convention-and-trade-show-organizers"},{"code":"561990","title":"All Other Support Services","slug":"all-other-support-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"About Us\nAt CryptoGex, we specialize in organizing innovative technology events, conferences, and brand activations. Our mission is to create engaging, high-quality experiences that connect brands with their audiences through well-executed live events.\nPosition Overview\nWe are looking for a dependable and customer-focused Customer Service Representative (CSR) to support attendee communications and client interactions for our events.\nThe Customer Service Representative will act as a key point of contact for event attendees, partners, and vendors. This role involves handling inquiries, resolving issues, and ensuring a positive experience before, during, and after events.\nKey Responsibilities\nRespond to customer inquiries via phone, email, and chat in a timely manner\nProvide accurate information about event schedules, registration, and logistics\nAssist attendees with registration issues and ticketing support\nHandle and resolve customer concerns professionally and efficiently\nMaintain records of customer interactions and feedback\nSupport on-site customer service during live events when needed\nFollow company procedures and service standards\nQualifications\nHigh school diploma or equivalent required\nStrong verbal and written communication skills\nProblem-solving mindset with attention to detail\nAbility to multitask in a fast-paced environment\nBasic computer skills (Microsoft Office, email platforms, CRM systems)\nCompensation & Benefits\nCompetitive hourly pay ($18.50 - $28.50/hour)\nHealth, dental, and vision insurance options\nPaid time off and holidays\nCareer growth opportunities within events and operations\nTraining and development programs\nSupportive team environment","datePosted":"2026-07-30T11:38:27.037Z","dateModified":"2026-07-30T11:38:27.037Z","hiringOrganization":{"@type":"Organization","name":"Cryptogex","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4e31edda15af3ed35b13726e"},"url":"https://jobsearcher.com/jobs/4e31edda15af3ed35b13726e"}}