Front Desk

Job Description : FRONT DESK ASSOCIATETitle: Front Desk Associate (a.k.a. Director of First Impressions)Reports To: Front Desk Supervisor or General ManagerLocation: Bravoz Entertainment CenterAbout the Role:Love meeting new people? Thrive on making someone’s day? As a Front Desk Associate at Bravoz, you’re the friendly face that sets the stage for a guest’s entire visit. Sell them the fun. Answer their questions. Make check-in a breeze. And do it all with a big Bravoz smile.What You’ll Be Doing:Be the welcome wagon: Greet every guest with genuine excitement.Sell the fun: Recommend passes, season memberships, parties, and cool add-ons.Make it easy: Help with waivers, check-ins, and party bookings.Handle payments like a pro: Cash, cards—keep it accurate and smooth.Be the info guru: Know all the attractions, prices, policies, and promos.Answer the phone like a rockstar: Friendly, clear, and helpful every time.Keep it looking good: Tidy, stocked, and guest-ready.Solve problems on the fly (with help from your team when needed).Spread the Bravoz spirit everywhere you go.Who You Are:At least 16 years old (or meet local age requirements).Super friendly and approachable.Great communicator—both in person and on the phone.Detail-oriented when handling cash and bookings.Enjoys working in a busy, lively environment.Previous customer service or cash-handling experience is a plus (but we’ll train the right person!).Able to work weekends, evenings, and holidays.What You’ll Gain:A dynamic, people-focused role.Sales and customer service skills you’ll use forever.A fun team that knows how to celebrate every day.The chance to help guests create memories they’ll never forget.Wednesday - Sunday or Friday - Sunday