{"schemaVersion":"jobsearcher.job.v1","id":"4e24fc3ba619ab01f5be065b","url":"https://jobsearcher.com/jobs/4e24fc3ba619ab01f5be065b","canonicalUrl":"https://jobsearcher.com/jobs/4e24fc3ba619ab01f5be065b","title":"IT Generalist (San Francisco)","description":"Location\n\nSan Francisco\n\nEmployment Type\n\nFull time\n\nDepartment\n\nGeneral & Administrative\n\nCompensation\nUS Tier 1$121K – $164K • Offers Equity • Offers Bonus\n\nCoder determines compensation based on the level, role, and location you live in. For more information, please see our Compensation Philosophy.\n\nThis role is leveled as P3. Please feel free to ask any questions about compensation and levels during your initial interview.\nCoder is looking for an experienced and detail-oriented IT Generalist to join our growing team. This is a full-time role ideal for someone who thrives in a fast-paced, hands-on environment. You’ll be the go-to person for user support, SaaS administration, and IT infrastructure, playing a key role in ensuring our team stays productive, secure, and well-equipped.\n\nYou'll work closely with the larger IT team to keep things running smoothly - from onboarding new hires to managing devices and licenses to supporting SOC 2 compliance initiatives. If you're a strong communicator with a passion for IT operations and solving real problems for real people, this role is for you.\n\nThis position follows a hybrid work model. Candidates should be local and able to work from our local office on a regular weekly basis, with scheduling flexibility.\n\nWhat you’ll do here\n\nAct as the first line of IT support for employees via Slack and our internal ticketing system\n\nManage user onboarding/offboarding, including account provisioning through Okta and license management via our SaaS management systems\n\nAdminister and maintain core tools like Google Workspace, Slack, Jamf, 1Password, and other business-critical SaaS apps\n\nSet up and manage macOS hardware inventory, including procurement, configuration, and asset tracking\n\nSupport SOC 2 and GDPR compliance by following processes for access controls, audits, and data security\n\nHelp scale IT operations as we grow - identify gaps, recommend tooling, and streamline support workflows\n\nDocument processes and contribute to internal knowledge bases to improve self-service and transparency\n\nWhat we’re looking for\n\nHave 2-4 years of experience in IT support or systems administration\n\nAre proficient with Okta, Google Workspace, Slack, Zoom, and Apple device management (Jamf preferred)\n\nAre comfortable working independently in a remote environment and prioritizing across a variety of IT tasks\n\nHave a security-first mindset and understand the importance of access controls and audit trails\n\nEnjoy solving problems for end users and improving their day-to-day experience with technology\n\nHave experience with or interest in supporting compliance frameworks like SOC 2\n\nBonus tacos if you have\n\n(Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)\n\nUsed tools like Lumos, Drata, Rippling, 1Password, or Slack-based ticketing systems\n\nAbout Coder\n\nCoder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com.\n\nInterview process\n\nWe believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.\n\nAI use during the interview process\n\nAs an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.\n\nNot permitted: Using AI assistance during conversational interviews.\n\nPermitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.\n\nOur use of AI in hiring\n\nWe use AI tools to help manage our recruitment process efficiently and fairly. Specifically:\n\nAshby helps us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.\n\nGranola takes notes during our interview calls so our team can focus on the conversation with you.\n\nAll hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.\n\nIn accordance with New York City Local Law 144, an independent bias audit has been conducted on \"Automated Employment Decision Tools\"; results are available for Ashby.\n\nIf you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.\n\nCoder is a proud Equal Opportunity Employer\n\nWe are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.","company":"Coder","rawCompany":"coder","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-09-06T07:49:14.184Z","occupations":[{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Generalist (San Francisco)","description":"Location\n\nSan Francisco\n\nEmployment Type\n\nFull time\n\nDepartment\n\nGeneral & Administrative\n\nCompensation\nUS Tier 1$121K – $164K • Offers Equity • Offers Bonus\n\nCoder determines compensation based on the level, role, and location you live in. For more information, please see our Compensation Philosophy.\n\nThis role is leveled as P3. Please feel free to ask any questions about compensation and levels during your initial interview.\nCoder is looking for an experienced and detail-oriented IT Generalist to join our growing team. This is a full-time role ideal for someone who thrives in a fast-paced, hands-on environment. You’ll be the go-to person for user support, SaaS administration, and IT infrastructure, playing a key role in ensuring our team stays productive, secure, and well-equipped.\n\nYou'll work closely with the larger IT team to keep things running smoothly - from onboarding new hires to managing devices and licenses to supporting SOC 2 compliance initiatives. If you're a strong communicator with a passion for IT operations and solving real problems for real people, this role is for you.\n\nThis position follows a hybrid work model. Candidates should be local and able to work from our local office on a regular weekly basis, with scheduling flexibility.\n\nWhat you’ll do here\n\nAct as the first line of IT support for employees via Slack and our internal ticketing system\n\nManage user onboarding/offboarding, including account provisioning through Okta and license management via our SaaS management systems\n\nAdminister and maintain core tools like Google Workspace, Slack, Jamf, 1Password, and other business-critical SaaS apps\n\nSet up and manage macOS hardware inventory, including procurement, configuration, and asset tracking\n\nSupport SOC 2 and GDPR compliance by following processes for access controls, audits, and data security\n\nHelp scale IT operations as we grow - identify gaps, recommend tooling, and streamline support workflows\n\nDocument processes and contribute to internal knowledge bases to improve self-service and transparency\n\nWhat we’re looking for\n\nHave 2-4 years of experience in IT support or systems administration\n\nAre proficient with Okta, Google Workspace, Slack, Zoom, and Apple device management (Jamf preferred)\n\nAre comfortable working independently in a remote environment and prioritizing across a variety of IT tasks\n\nHave a security-first mindset and understand the importance of access controls and audit trails\n\nEnjoy solving problems for end users and improving their day-to-day experience with technology\n\nHave experience with or interest in supporting compliance frameworks like SOC 2\n\nBonus tacos if you have\n\n(Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)\n\nUsed tools like Lumos, Drata, Rippling, 1Password, or Slack-based ticketing systems\n\nAbout Coder\n\nCoder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com.\n\nInterview process\n\nWe believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.\n\nAI use during the interview process\n\nAs an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.\n\nNot permitted: Using AI assistance during conversational interviews.\n\nPermitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.\n\nOur use of AI in hiring\n\nWe use AI tools to help manage our recruitment process efficiently and fairly. Specifically:\n\nAshby helps us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.\n\nGranola takes notes during our interview calls so our team can focus on the conversation with you.\n\nAll hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.\n\nIn accordance with New York City Local Law 144, an independent bias audit has been conducted on \"Automated Employment Decision Tools\"; results are available for Ashby.\n\nIf you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.\n\nCoder is a proud Equal Opportunity Employer\n\nWe are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.","datePosted":"2026-09-06T07:49:14.184Z","dateModified":"2026-09-06T07:49:14.184Z","hiringOrganization":{"@type":"Organization","name":"Coder","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4e24fc3ba619ab01f5be065b"},"url":"https://jobsearcher.com/jobs/4e24fc3ba619ab01f5be065b"}}